We purchased a New furnace and a/c unit . we had a couple other bids and Home comfort had the best pricing.Our sales person Brandon Roberson was the first person we met with home comfort . he came to our home explained everything to us. he gave us several different options to purchasing the ac and furnace. he was very knowledgeable and helpful through explaining what the different option had comparison to the others.He also explained how the whole process of purchasing , install and permitting would be handled. very helpful. which they applied for all permits for you . which other companies didn't.once the 2 installer came they explained to us what they would be doing and walked through what we would be seeing . they got to work and WOW what a team . they communicated and where talking and helping each other out. It was nice to see a great team. they got our new furnace up and running first day . Mind you that out furnace is in our attic and they had a big task getting the old one out and the new one up there. it was a 2 day process as the ac unit was going to be brand new for our home so had to get all new ducting and wiring. they came out and just started perfectly where they left off and double checked work from the previous day . working perfectly.then they completed and told us of the next step of the next crew to come and finalize the wiring . which 3 electricians showed up with an hour of the 2 installer completing the install work. we helped them out by already having a box from an old Hot tub already back there to attach the new ac to since no longer have the hot tub. so they had a quick install and put in an extra electrical outlet for us next to it. Which is very nice to have. thank you . i think they were in and out with in less then an hour for that.again they electrician even told us of the next steps of the permit approvals going to be happening. All we had to do was contact our local city guy to come out and look and approve. i think even our city guy knows how well of a job this companies does as he said looked really good.i have called to ask a question and the customer service girl I think Hannah?? i can't remember but she helped walk me through and gave me the number to the city so i could get the inspector out. which to my surprise was out next day . If you need a great salesperson to walk you through the process Brandon Roberson was so helpful. he even stopped by the day of install to see how it was going.i highly recommend home comfort Alliance
We went through Costco to get AC installed for our home and Home Comfort Alliance was great from the start. Our installers, Carlos Sr and Carlos Jr, were incredibly professional, efficient, and knowledgeable. They did an amazing job and got it all done in one day. We love our new heat pump and can't wait to use it for AC in the summer.
We just had our indoor units hydrowashed. We have had the system for over ten years. The difference is amazing! Where we were using 3 and 4 for fan speed before the washing, We are now using 1 and 2 to maintain heated rooms. Glad you have the unit and glad we had it done. I am guessing having it done every few years as necessary as we have a dusty neighborhood.
Fast, friendly service! Figured out our furnace wasn’t working during the first cold snap of the year, they still got us in fast and had great communication!
Maria and her team did a fantastic job of replacing our hvac duct work. They showed up on time and we’re very respectful of our home. They cleaned up their work so well, you would never have known they were there. I will recommend them to all my friends and family.
Geoff and the team at Sullivan did a fantastic job replacing our aging HVAC system. We had a complex system and the team assessed our needs and designed a great solution for our 2 story home. I got 4 bids and the Sullivan bid was by far the best design. The other companies just wanted to replace our system with the same. Design was 100% Execution was 100% Thanks Geoff and team.