Customer Reviews & Testimonials
We are dedicated to constantly improving the services and products we provide to our customers. Your feedback helps us accomplish this and your opinion matters!
What our Customers are Saying!
Posted on Google
Micbael Maurer6 September 2026
Allen answered all my questions wonderfully. Thanks to him I gained important to me knowledge on heat pump systems for a possible new addition. He also gave me knowledge on air filters plus answered many more questions I had. Next year for my heating unit maintenance please send me Allen again.Posted on Google
VANCE CRUMPLER5 September 2026Todd did our consultation and was extremely nice and very knowledgeable! Highly recommend!Posted on Google
Linda Owen3 September 2026Home Comfort Alliance has given us exceptional service over several years--from the front office staff to the very capable service reps that come to our door. Our most recent service rep, Isaac, had a handle over every aspect of the service call--from the technical work involved, various options and upgrades to consider, as well as handling the processing of our contract and payments. We have absolute confidence in Home Comfort Alliance and really enjoy the seamless service they give us.Posted on Google
Kris Kyzans3 September 2026Professional service providedPosted on Google
Adam King3 September 2026I've been using Home Comfort Alliance for about five years now. All of their techs are great; Anton is incredibly knowledgeable about all things HVAC. He recommends what is needed and explains why a service would benefit me in great detail. Thanks Anton!Posted on Google
D Palermo3 September 2026Steve was great! He not only checks my HVAC system but always provides tips and information on its function and how to get the best use out of it. So easy to setup an appointment with Home Comfort Alliance - Bremerton. Thank you.Posted on Google
Bright An2 September 2026Nate is amiable and sincere; he is highly professional and trustworthy.Posted on Google
carol rice2 September 2026This company is awesome. Year check up.Posted on Google
Kin Lau2 September 2026Technician gave me good advice on the installation of my EV charger. Detailed estimates provided onsite after careful inspection of my electrical panel.Posted on Google
Kendra Porath1 September 2026We’ve been using this company for years. Extremely reliant. Reilly was great!Posted on Google
Cris Moran31 August 2026The Technicians Matthew Willard and Michael Moore did a great job. They were very professional and fast. I had my old gas furnace replaced and an air conditioning unit installed. Everything looks great. 4 days later and the AC is keeping the house nice and cool. The electrical installation looks good too but I didn’t get to meet the electrical technicians because I left for work. I think that their names were Armando and Justin. Thank you, home comfort.Posted on Google
Debbie Ridgway31 August 2026Allen Walker is very thorough. I am always pleased when he is the technician.Posted on Google
Tamara Matheny31 August 2026Robert was very knowledgeable and answered all of my questions. Looking forward to my AC installation soon! Highly recommend Home Comfort Alliance!Posted on Google
Bruce Beck31 August 2026⭐⭐⭐⭐⭐ I can't say enough good things about Home Comfort Alliance and, in particular, Kelly Robblee and Michael Hanson. Home Comfort Alliance installed a new furnace in our home in late 2024/early 2025. This May, we discovered that our electric sauna no longer had power. Because we rarely use it, we hadn't noticed the problem sooner. I contacted Home Comfort Alliance thinking the sauna circuit may have been disconnected during the electrical work associated with the furnace installation. I honestly wasn't sure what kind of response I'd get given how much time had passed, but they took my concern seriously and sent Kelly and Michael to investigate. They quickly traced the problem and discovered that Home Comfort Alliance hadn't caused it at all. A completely different contractor who installed our electric car charger had taken the power from the sauna circuit. Here's the part that really impressed me: even after determining that it wasn't their responsibility, Kelly and Michael offered to fix the problem for us anyway. That is exceptional customer service. They were professional, knowledgeable and thorough, and there was never any attempt to brush off our concern or pass the problem along once they discovered someone else had caused it. It's easy to give a company five stars when everything goes perfectly. I think you learn much more about a company by seeing how they respond when a customer comes to them with a problem. Kelly, Michael and Home Comfort Alliance exceeded my expectations. This is exactly the kind of company you want to do business with, and I wouldn't hesitate to recommend them.Posted on Google
Habit31 August 2026Dan was awesome. He didn't just fix the issue and leave—he actually took a minute to explain what went wrong and how I can keep it from happening again. Super polite, kept everything clean, and was really respectful of our house. Highly recommend!Posted on Google
Beate Schafer30 August 2026Jorge did a thorough job in the annual maintenance of our air conditioner and heater.Posted on Google
Barbara Stuart28 August 2026Keith did routine maintenance on our furnace and generator. He was prompt, respectful, personable, skilled, and best of all, highly informative. I learned a lot about our systems as a result of his visit. I will request that Keith do all our maintenance in the future.Posted on Google
Deby Whalen28 August 2026Very nice and informative Didn’t talk down to me as a female we often do get that.Posted on Google
Chris Elliott27 August 2026Reylli went the extra mile by patching a hole in my duct during a routine inspection. Thank you!Posted on Google
Suzie Heid27 August 2026Love Home Comfort Alliance and love Josh for our annual maintenance. They've always done us good.Posted on Google
Robert Pugh27 August 2026We had our HVAC mini split clean and maintenancePosted on Google
J C (jmc)27 August 2026Stephen is great, He’s been here two years in a row, and is always respectful, timely, and conscientious, and very clear with this communications!Posted on Google
Rick Calegari26 August 2026Dan was very friendly and did a great job. He was very thorough and explained all aspects of the inspection. My wife can see why the previous owners continued to use Home Comfort Alliance.Posted on Google
Peggy Fuqua26 August 2026Allen did a great job servicing my AC. The thermostat needed to be replaced and the annual AC service needed to be done. He was professional, knowledgeable and friendly. He walked me through the functions of the new thermostat so I would understand how it operates. I was very pleased with the services provided.Posted on Google
Cheri Moss26 August 2026Alan has serviced our heater for several yests. He is extremely knowledgeable and professional in his service. Truly an asset to the company.Posted on Google
Laird Dyson26 August 2026Nice guy .. showed up on time .. we discussed different options.. he will let me know later today..on what he thinks the way to go ...Thanks . LairdPosted on Google
Richard Stevenson25 August 2026I had my first complimentary annual maintenance performed on my new HVAC system. The technician's name was Plamen and he did an excellent job. He was very pleasant and professional and easy to talk to. He explained what he was doing and why which is very comforting as a customer.Posted on Google
Neil25 August 2026Great and efficient servicePosted on Google
Robin25 August 2026Devin did a fantastic job, arriving early and doing a thorough job. He was courteous and respectful, and took the time to explain what he found and what to look for in the future. Excellent work overall!!Posted on Google
IrishEyes9424 August 2026Great communication with the company/office. Scheduling was easy and flexible. Steve was on-time, got right to work and respectful of our cats. Steve was also very professional, polite, and efficient. And, just as importantly, he had a great sense of humor.Posted on Google
Cindi Woods24 August 2026Very professional and kind. He taught me a lot about my system so that I can better take care of it.Posted on Google
Jongwook Kim24 August 2026Arrived on time. Explained everything and did the work efficiently. Thanks.Posted on Google
Ginger Anderson21 August 2026I always appreciate Dan's service.Posted on Google
Mark Allen21 August 2026Great service! He even cleaned our filters. 🙂Posted on Google
Diane Olson21 August 2026David and Juan are super stars! Professional, knowledgeable, diligent and timely. David took extra time to answer all of my concerns and questions.Posted on Google
eldee bitseff21 August 2026Steve Swanson did an excellent and thorough job checking out our HVAC system.Posted on Google
Susan Hagbrandt20 August 2026Allen explained everything that he did and we are very satisfied.Posted on Google
Sharleen Nason20 August 2026Carter the technician was awesome 🤩 He was very thoughtful, helpful and knowledgeable!Posted on Google
Richard and Elizabeth Reynolds20 August 2026The team did a great job fixing our problemPosted on Google
Nancy Carpio20 August 2026I’ve had heating and cooling maintenance done by this company ever since my system was installed, and I want to give special recognition to the technician, Torfin (Tor). He really knows his stuff and was much more thorough than the other technicians who have serviced the system. Tor found a part that was starting to fail just before my warranty was set to expire. I only wish he had been sent out sooner, because the issue could have been discovered and fixed earlier. Thankfully, the company was able to honor the warranty for both parts and labor. Thanks to Tor for being so thorough and knowledgeable!Posted on Google
b yoshida19 August 2026Jorge arrived within the scheduled time window and was efficient in getting his work done. He was polite and easy to communicate with.Posted on Google
Merrily Boone19 August 2026Sullivan installed our new heating system and has continued to service it. Steve came out this week and did a great job. We are grateful we have the service. They do a great job!Posted on Google
Gary P19 August 2026Andrew was prompt, professional and quick. Great job.Posted on Google
roy villalon19 August 2026Great job Josh, personal, professional, and respectful to our property. I am looking forward to having check on us yearly. Thank youPosted on Google
Rod Pascual19 August 2026Mike and Ina did an outstanding job. They answered all my questions and explained everything I needed to know. They’re awesome. Thank you.Posted on Google
Alene Jacobson18 August 2026Ryan did a thorough job checking my plumbing. He even installed a rain shower head for me. This was part of my monthly payment for electrical & plumbing so no cost today.Posted on Google
Amy T18 August 2026We have used Home Comfort Alliance-Bremerton for a few years now. Steve is the absolute best when it comes to HVAC. He is kind, loves his job, and finds the solution to any problem we might have. Thank you, Steve, for being the best!!!Posted on Google
Lee Wiita18 August 2026Anton did an awesome job on my heat pump.It has been working great.Posted on Google
Zane Jackson17 August 2026Extremely professional. Kept things clean and tidy! Units look like new!!Posted on Google
Alex Lin17 August 2026Knowledge and courteous!
Why Choose Home Comfort Alliance?
Your Comfort is Our Promise
We promise...
Reliable heating, air conditioning, plumbing and electrical service - all from one trusted company.
To educate and guide you through your options so you’ll find the right solution at the right price.
Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
It's a promise we've kept with thousands of homeowners across Western Washington
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A Highly Accredited Alliance of Companies
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Customer Satisfaction Metrics
At Home Comfort Alliance, we prioritize customer satisfaction by actively measuring and analyzing feedback from our clients. Our commitment to quality service is reflected in the high ratings we receive across various platforms, showcasing our dedication to meeting and exceeding customer expectations.
For instance, over 90% of our customers have reported being satisfied with our services, as evidenced by numerous positive reviews on Google and Yelp. We regularly conduct surveys to gather insights, allowing us to continually improve and adapt our offerings based on customer preferences and experiences.
Expertise in HVAC Services
Our team at Home Comfort Alliance boasts extensive expertise in HVAC services, ensuring that we deliver top-notch solutions tailored to our clients' needs. Our certified technicians are trained in the latest technologies and practices, which enables us to handle a wide range of heating and cooling systems efficiently.
With years of experience in the industry, we have successfully completed thousands of installations and repairs. Our technicians are not only knowledgeable but also committed to providing exceptional customer service, making every interaction a positive experience for our clients.
Community Engagement and Support
Home Comfort Alliance believes in giving back to the community we serve. We actively engage in local events and support various charitable initiatives aimed at improving the lives of residents in the Seattle-Tacoma area. Our involvement helps foster a strong sense of community and trust with our customers.
For example, we participate in local fundraisers and sponsor community programs that focus on home safety and energy efficiency. By supporting these initiatives, we aim to create a lasting impact while promoting awareness about the importance of reliable HVAC services for every household.
Maintenance Plans for Long-Term Comfort
To ensure the longevity and efficiency of your HVAC systems, Home Comfort Alliance offers comprehensive maintenance plans designed to provide peace of mind. These plans include regular inspections, tune-ups, and priority service, helping to prevent unexpected breakdowns and costly repairs.
Our Comfort Club members enjoy exclusive benefits such as discounted rates on services and the assurance that their systems are always in optimal condition. By investing in routine maintenance, homeowners can enhance their comfort while extending the lifespan of their heating and cooling equipment.