Thank you for choosing Home Comfort Alliance, the Comfort People, for your
HVAC retrofit installation needs. We understand the importance of a properly
installed and efficient HVAC system. Here's what you can expect during your
upcoming HVAC retrofit installation appointment:
Arrival and Preparation
Access
When the installation team is dispatched to your home, you will receive a text alert with the ability to track their journey, turn-by-turn, so that you know when we’re on our way and nearing your residence.
Protection
Upon arrival, our lead technician will introduce the team and provide a quick overview of the installation process. There shouldn’t be any surprises during our appointment. We aim to make the process as smooth and transparent as possible.
Awareness
The technician will start by assessing the designated installation area and the existing HVAC system to ensure it meets the requirements for the new installation. This includes checking the space and ensuring we have at least 10 square feet of clear workspace and a clear path for bringing in and installing the new equipment.
Pro-Active
Our technician will ensure that all work is performed according to local building codes and safety standards. They will take necessary precautions to protect your home during the installation, such as using drop cloths and wearing shoe covers.
Installation
Walk Through
The technician will start by assessing the designated installation area and the existing HVAC system to ensure it meets the requirements for the new installation as well as covering the scope of work as communicated on the work order. We'll also review all equipment being installed during the installation to ensure nothing is overlooked.
Timely Service
The total job time can range from as little as 4 hours to multiple days (8 am - 6 pm), depending on ease of access to the system and work being performed. In extreme cases, job time can be extended beyond the typical start or completing time frame.
Pre Test
Prior to initiating the installation process, the team with run the existing system to test for functionality. They will also cycle the equipment following the installation to ensure functionality at the time of completion.
Installation
The team will begin by removing your old HVAC equipment and preparing the area for the new installation. This includes checking and adjusting any necessary infrastructure to ensure a proper fit and function of your new system. The new HVAC system will be carefully installed, connected to the necessary ductwork, electrical, and gas lines.
Once the installation is complete, the technician will test the new HVAC system to ensure it is functioning correctly. This includes checking thermostat settings, airflow, and overall system performance.
After the installation is complete, our lead technician will provide a detailed demonstration of your new HVAC system. This includes how to operate the system, adjust settings, and perform basic maintenance.
Excellent, professional, thorough and detailed service provided. Highly recommend!
Posted on Google
Wes Plate
19 October 2026
Allen was great! Serviced our mini splits and provided helpful advice.
Posted on Google
Ed Connor
19 October 2026
Bradley is simply the best. He installed the new motor on our heating unit quickly and proficiently. He is very competent and very knowledgeable. Truly a pleasure to work with. Kudos also go to Home comfort alliance because they generously assumed the cost of shipping the motor via air freight so that I would have it as soon as possible. Bradley and his company deserve the highest possible rating.
Posted on Google
Lois Werelus
17 October 2026
Anton serviced my furnace yesterday. He was professional and friendly. I absolutely want him to return next year. He explained his findings to me with knowledge and kindness. Thank you Anton!!
Posted on Google
James Park
16 October 2026
Josh was great and has helped me twice now. I highly recommend him!
Posted on Google
Mark Phillips
15 October 2026
Devon did our heat pump annual inspection. He was thorough and efficient. Explained how it was functioning and walked us through several thermostat functions.
Posted on Google
Susan S.
15 October 2026
Mike from Home Comfort Alliance came today to gather information in aid of providing a quote for replacing my furnace and adding AC through Costco's many services. He did a thorough inspection, explained all my options and clearly answered all my questions. Mike was very congenial and knowledgeable--an excellent person to work with. He now will be providing me quotes per my various options. In addition, my dog really liked him--an important seal of approval!
Posted on Google
John Prentice
15 October 2026
Allen did a great job!
Posted on Google
James Epting
15 October 2026
Semperfi
Posted on Google
danrung vanichkul
14 October 2026
The technician Dan was very knowledgeable and kept us informed of his progress. He finished in a timely manner and answered all questions. I highly recommend his services.
Posted on Google
A.M. Medina
14 October 2026
Great to see Dan again
Nice job
Good work
Posted on Google
Wayne or Dale Schumacher
13 October 2026
Allen Walker did a great job. Professional, personable, on time, and thorough. Good to see him again!
Posted on Google
Nancy Tifft
13 October 2026
Mike & Ina did an exceptionally professional job installing our new HVAC system. They were very competent knowledgeable and personable. They answered all of our questions and left the job site pristine.
Posted on Google
Sally-Jo Nardone
13 October 2026
Dylan was Friendly efficient, informative just Overall, an excellent technician highly recommend him. He’s an asset to your company.
Posted on Google
Maria Donigian
12 October 2026
Brad was fantastic! He is a problem solver, he's fast and friendly and most importantly got our heat issue solved. We are super grateful.
Posted on Google
Tom Kauzlarich
10 October 2026
the new furnace installation went well. Samuel did a great job and was friendly, took care in our home and walked us through everything we needed to operate the new system. Thank you for a seemless transaction.
Posted on Google
Michael Fong
10 October 2026
Worked efficiently and did a good
Job.
Posted on Google
Elspeth Werle
9 October 2026
Steve arrived on time and worked steadily and efficiently to insure that our heat pump and two mini-splits were in top working order. Thank you!
Posted on Google
Wayne Mc Kenna
9 October 2026
Really
Posted on Google
TONY URIARTE
9 October 2026
ANTON from HOME COMFORT ALLIANCE DID A GREAT-THOROUGH JOB AS USUAL. HES BEEN HERE BEFORE & WE ALWAYS ENJOY HIS SERVICE, VERY PROFESSIONAL & COURTESY & TOOK CARDBOARD WITH HIM, THANKS ANTON...!
Posted on Google
Markus
8 October 2026
He was very knowledgeable about the units. He serviced the unit quickly and was very professional.
Posted on Google
SHIRLEY noonan
8 October 2026
On time and very professional. Looked at all my concerns in a professional manner. Every friendly.
Posted on Google
W and M
8 October 2026
Jorge did a great job servicing and doing maintenance on our Carrier heat pump. He arrived on time, wore shoe protectors indoor, was efficient and fast. He was pleasant and knowledgeable as well.
Posted on Google
Arun Kumar R
7 October 2026
Sam and Mario did a fantastic job installing our new gas furnace. They demonstrated great customer service and the attention to detail: they put new gas valve, power supply for in-duct purifier, condensing water pump, new filter cabinet + filter that Sam had to step out to shop for, etc. They even upgraded our thermostat's wiring to match the new 2-stage furnace (without hard-defining a timed cutoff on the filter board). I appreciate very much that they did these without us having to ask or monitor, but rather to do a high-quality job (they worked for 6+ hours and took care of everything!). Thank you folks for the great job!
We also a good experience with the initial consultant (Vince) who did a thorough job of estimating our new furnace specs. We found them through Costco (Lennox). Our pricing included the 15% costco cash card; their overall quote was reasonable and competitive as well (lower than some of the other quotes we had). We are very happy with the install and service, and would happily recommend this business.
Posted on Google
Marcus Pederson
7 October 2026
Annual inspection. Technician was polite and professional.
Posted on Google
Al Robinson (Bluestreak57)
7 October 2026
Tyler let me know he was coming, arrived as expected, and did an amazing job for us!
I appreciate his advice and guidance given our system is 26 years old and still performing well!
Posted on Google
mega mannn
7 October 2026
A/C service
Great customer service
Cody Technician is knowledgeable and professional
Posted on Google
Shuchin Cheng
6 October 2026
well done!
Posted on Google
Faye Asence
6 October 2026
Carter us very detailed and professional!
Posted on Google
Tina Becker
6 October 2026
We had an urgent/emergent heat pump issue early in the morning causing power surges in our home. Called Home Comfort Alliance prior to business hours and was able to talk to a representative who passed our message along. Got a call back at 7:00 AM and was told a senior technician would be out between 9-12. He arrived by 10:15 AM and diagnosed and repaired the problem within 45 minutes. We’ve used this company before for our heat pump and they’ve always been timely, professional and pleasant to deal with. Highly recommend.
Posted on Google
Don Lynch
6 October 2026
Steven did an excellent job maintaining our heating system. He is experienced with heat pumps and able to check out the individual components quickly and efficiently. I very pleased with the service he provided over the last few years that home comfort alliance has been responsible for our annual maintenance
Posted on Google
Roxanne Wright
5 October 2026
Dillon was very knowledgeable and efficient and gave us great feedback and recommendations for our furnace.
Posted on Google
Julie Barich-Davison
5 October 2026
Dan was on time and professional. He checked the furnace and the heat pump. He looked up what the service record was for each and made sure the areas fixed previously were still working well. All of the communication with Home Comfort Alliance was concise and clear. I recommend this company highly.
Posted on Google
ButchBolesGuitar
5 October 2026
Dan Kinzler was polite, mindful of our home and gave very helpful explinations!
Posted on Google
Tony Antoun
3 October 2026
Home Comfort is highly recommended - their sales person was customer focused and provided options that minimized any additional costs. The installation operator did a fabulous job with the new installation which rendered excellent results
Posted on Google
Kirsten McCarthy
2 October 2026
I appreciate the friendly and helpful service.
Posted on Google
Michen Thuemer
2 October 2026
Andrew was prompt, friendly and thorough during our annual HVAC diagnostic appt. Highly recommend.
Posted on Google
Mona Passwaters
30 September 2026
Very friendly and knowledgeable.
Posted on Google
Stephen Bonwich
30 September 2026
Steve is a superb technician and I always look forward to seeing him performing the annual maintenance. His inspection was comprehensive and thorough. He communicated with me regularly and kept me informed as to its progress. He was informative and answered all of my questions.Steve is why I continue to have confidence in Home Care Alliance.
Posted on Google
Paul Cogswell
30 September 2026
Brad was very helpful and knowledgeable with my type of system.
Posted on Google
B A
30 September 2026
Great service. Allen is very knowledgeable and explained everything clearly and made sure all my questions were answered.
Posted on Google
Lynda Toftdahl
29 September 2026
Nate was very nice to work with.
Posted on Google
Cara True
29 September 2026
Allen Walker is our trusted service tech for our heat pump and furnace… his knowledge is appreciated and he’s always prompt and professional during our maintenance check up!!
Posted on Google
Peter McFadden
29 September 2026
Josh arrived on time ready to work early in the am. He educated me on a failing capacitor and was able to switch it out while cleaning up the carbon buildup in the gas furnace. He was great at selling additional services by asking about my hot water heater. One of those,"I'll get to it someday" tasks of draining the hot water tank to get out mineral and metal at the bottom allowing the tank to work more efficiently and extend the tanks life. He was able to complete it while here and for a reasonable fee since he was already here. Good experience all around! I would highly recommend Josh and Home Comfort Alliance.
Posted on Google
barbara Lenz
29 September 2026
Guys did excellent job installing a Heat-pump. Personable, professional, great with my dog, detail oriented with installation, took their time to do a great job. Considerate of my home. And helped me hook up the charger for my jeep battery that needed charging! Great job.
Posted on Google
Marilyn
29 September 2026
Everything went great and was freezing in the house so it was wonderful to have the hear back on.
Posted on Google
David Chou
28 September 2026
Maintenance person (Anton) was great, very knowledgeable and thorough. For a relatively new unit, the pricing is surprisingly high (not Anton’s fault). The first year checkout was included when the furnace was installed. I prepaid this year (year 2) last year and given the price will pass this upcoming year.
Posted on Google
Joanne Monath
28 September 2026
Today was another 5-star day for Home Comfort Alliance. Brad Johnson, their tech, was a bit early (yay), very professional, and went right to work. He quickly diagnosed the problem, explaining what was wrong and how it could be easily fixed. I appreciate Brad's respectful demeanour and his expertise. Great company, great service, great employees.
A year later, a different tech--Dan--came to perform one year warranty check on our site handler. On time, and with theprofessionalism--I've come to expect this from Home Comfort. . ML
Posted on Google
Kenneth Lamothe
26 September 2026
Dan was amazing. He was able to get us working again fast!!
Posted on Google
Jackie Brown
26 September 2026
Steven was very friendly and helpful. He did an efficient job and patiently answered all my questions.
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