Thank you for choosing Home Comfort Alliance, the Comfort People, for your
HVAC retrofit installation needs. We understand the importance of a properly
installed and efficient HVAC system. Here's what you can expect during your
upcoming HVAC retrofit installation appointment:
Arrival and Preparation
Access
When the installation team is dispatched to your home, you will receive a text alert with the ability to track their journey, turn-by-turn, so that you know when we’re on our way and nearing your residence.
Protection
Upon arrival, our lead technician will introduce the team and provide a quick overview of the installation process. There shouldn’t be any surprises during our appointment. We aim to make the process as smooth and transparent as possible.
Awareness
The technician will start by assessing the designated installation area and the existing HVAC system to ensure it meets the requirements for the new installation. This includes checking the space and ensuring we have at least 10 square feet of clear workspace and a clear path for bringing in and installing the new equipment.
Pro-Active
Our technician will ensure that all work is performed according to local building codes and safety standards. They will take necessary precautions to protect your home during the installation, such as using drop cloths and wearing shoe covers.
Installation
Walk Through
The technician will start by assessing the designated installation area and the existing HVAC system to ensure it meets the requirements for the new installation as well as covering the scope of work as communicated on the work order. We'll also review all equipment being installed during the installation to ensure nothing is overlooked.
Timely Service
The total job time can range from as little as 4 hours to multiple days (8 am - 6 pm), depending on ease of access to the system and work being performed. In extreme cases, job time can be extended beyond the typical start or completing time frame.
Pre Test
Prior to initiating the installation process, the team with run the existing system to test for functionality. They will also cycle the equipment following the installation to ensure functionality at the time of completion.
Installation
The team will begin by removing your old HVAC equipment and preparing the area for the new installation. This includes checking and adjusting any necessary infrastructure to ensure a proper fit and function of your new system. The new HVAC system will be carefully installed, connected to the necessary ductwork, electrical, and gas lines.
Once the installation is complete, the technician will test the new HVAC system to ensure it is functioning correctly. This includes checking thermostat settings, airflow, and overall system performance.
After the installation is complete, our lead technician will provide a detailed demonstration of your new HVAC system. This includes how to operate the system, adjust settings, and perform basic maintenance.
I have consistently received excellent service from this company. Dan, the technician, was informative and helpful. I really appreciate the quality of service.
Posted on Google
Kim Porter
12 September 2026
Excellent service..duct cleaning!!! Great job friendlt and respectful of home!!!
Posted on Google
David Duncan
11 September 2026
Was referred by PSE for a heater and heatpump. They worked with us well and the installers were great. Everything is working well and I hope it stays that way. Kendrick did the annual service of the system and did a wonderful job.
Posted on Google
Donna Fadenrecht
11 September 2026
Anton was very pleasant and took care of my maintenance quickly.
Posted on Google
Michelle Wilkinson
11 September 2026
Tyler was very knowledgeable, polite and courteous. He told me a lot about my unit, and I really appreciated his positive attitude on solving this issue for us and taking care of it as soon as possible. He's a man of his word.
Posted on Google
mark hallstrom
11 September 2026
Dan was great
Posted on Google
Bright An
11 September 2026
The two installation technicians were not only highly skilled and meticulous in their work, but they also left the site spotless upon completion. On a scale where ten is the maximum score, I would give your company a rating of twelve.
Posted on Google
Cindy Phillips
10 September 2026
Cody arrived on time, very professional and courteous. Also, very personable and took care of my annual maintenance fairly quickly.
Posted on Google
jenette tuada
10 September 2026
Excellent work completed by the team! Thank you Travin, Scott, Justin and Armando.
Posted on Google
marjorie moore
10 September 2026
Always excellent service. We have been with G&S..now Home Comfort Alliance for more than 10 years. They are always responsive, honest and have wonderful technicians. I highly recommend.
Posted on Google
VANCE CRUMPLER
10 September 2026
Todd did our consultation and was extremely nice and very knowledgeable! Highly recommend! We just had Reylli come and clean out our duct work and he did great as well!
Posted on Google
Joe M
9 September 2026
They were on time, thoroughly completed the work, and did a great job. Steve has worked with us for several years and has always done a great job.
Posted on Google
Randy Harrison
9 September 2026
Anton was on time, professional, courteous and thorough. Seemed very knowledgeable on the system I have. Could not ask for more.
Posted on Google
Ray Thomas
9 September 2026
Anton from Home Comfort Alliance was very personable and efficient in doing our pms on A/C and furnace. A couple very useful suggestions and easily provided quotes on comparable replacements for our 39 year old furnace. But said we had done a good job of maintaining and doing needed repairs. Raised our confidence to get through yet another winter. No absolutes but also that it’s easily replaced if it has an unlikely major failure. Thanks, Anton and HCA.
Posted on Google
Alex Lin
8 September 2026
Clean and professional installation!
Posted on Google
Micbael Maurer
6 September 2026
Allen answered all my questions wonderfully. Thanks to him I gained important to me knowledge on heat pump systems for a possible new addition. He also gave me knowledge on air filters plus answered many more questions I had. Next year for my heating unit maintenance please send me Allen again.
Posted on Google
Linda Owen
3 September 2026
Home Comfort Alliance has given us exceptional service over several years--from the front office staff to the very capable service reps that come to our door. Our most recent service rep, Isaac, had a handle over every aspect of the service call--from the technical work involved, various options and upgrades to consider, as well as handling the processing of our contract and payments. We have absolute confidence in Home Comfort Alliance and really enjoy the seamless service they give us.
Posted on Google
Kris Kyzans
3 September 2026
Professional service provided
Posted on Google
Adam King
3 September 2026
I've been using Home Comfort Alliance for about five years now. All of their techs are great; Anton is incredibly knowledgeable about all things HVAC. He recommends what is needed and explains why a service would benefit me in great detail. Thanks Anton!
Posted on Google
D Palermo
3 September 2026
Steve was great! He not only checks my HVAC system but always provides tips and information on its function and how to get the best use out of it. So easy to setup an appointment with Home Comfort Alliance - Bremerton. Thank you.
Posted on Google
carol rice
2 September 2026
This company is awesome. Year check up.
Posted on Google
Kin Lau
2 September 2026
Technician gave me good advice on the installation of my EV charger. Detailed estimates provided onsite after careful inspection of my electrical panel.
Posted on Google
Kendra Porath
1 September 2026
We’ve been using this company for years. Extremely reliant. Reilly was great!
Posted on Google
Cris Moran
31 August 2026
The Technicians Matthew Willard and Michael Moore did a great job. They were very professional and fast. I had my old gas furnace replaced and an air conditioning unit installed. Everything looks great. 4 days later and the AC is keeping the house nice and cool. The electrical installation looks good too but I didn’t get to meet the electrical technicians because I left for work. I think that their names were Armando and Justin. Thank you, home comfort.
Posted on Google
Debbie Ridgway
31 August 2026
Allen Walker is very thorough. I am always pleased when he is the technician.
Posted on Google
Tamara Matheny
31 August 2026
Robert was very knowledgeable and answered all of my questions. Looking forward to my AC installation soon! Highly recommend Home Comfort Alliance!
Posted on Google
Bruce Beck
31 August 2026
⭐⭐⭐⭐⭐ I can't say enough good things about Home Comfort Alliance and, in particular, Kelly Robblee and Michael Hanson. Home Comfort Alliance installed a new furnace in our home in late 2024/early 2025. This May, we discovered that our electric sauna no longer had power. Because we rarely use it, we hadn't noticed the problem sooner. I contacted Home Comfort Alliance thinking the sauna circuit may have been disconnected during the electrical work associated with the furnace installation. I honestly wasn't sure what kind of response I'd get given how much time had passed, but they took my concern seriously and sent Kelly and Michael to investigate. They quickly traced the problem and discovered that Home Comfort Alliance hadn't caused it at all. A completely different contractor who installed our electric car charger had taken the power from the sauna circuit. Here's the part that really impressed me: even after determining that it wasn't their responsibility, Kelly and Michael offered to fix the problem for us anyway. That is exceptional customer service. They were professional, knowledgeable and thorough, and there was never any attempt to brush off our concern or pass the problem along once they discovered someone else had caused it. It's easy to give a company five stars when everything goes perfectly. I think you learn much more about a company by seeing how they respond when a customer comes to them with a problem. Kelly, Michael and Home Comfort Alliance exceeded my expectations. This is exactly the kind of company you want to do business with, and I wouldn't hesitate to recommend them.
Posted on Google
Habit
31 August 2026
Dan was awesome. He didn't just fix the issue and leave—he actually took a minute to explain what went wrong and how I can keep it from happening again. Super polite, kept everything clean, and was really respectful of our house. Highly recommend!
Posted on Google
Beate Schafer
30 August 2026
Jorge did a thorough job in the annual maintenance of our air conditioner and heater.
Posted on Google
Patrick Fossey
29 August 2026
Very professional and competent!!! Todd did a great job helping is with the project and now we just need to wait for our imstall
Posted on Google
Barbara Stuart
28 August 2026
Keith did routine maintenance on our furnace and generator. He was prompt, respectful, personable, skilled, and best of all, highly informative. I learned a lot about our systems as a result of his visit. I will request that Keith do all our maintenance in the future.
Posted on Google
Deby Whalen
28 August 2026
Very nice and informative Didn’t talk down to me as a female we often do get that.
Posted on Google
Chris Elliott
27 August 2026
Reylli went the extra mile by patching a hole in my duct during a routine inspection. Thank you!
Posted on Google
Suzie Heid
27 August 2026
Love Home Comfort Alliance and love Josh for our annual maintenance. They've always done us good.
Posted on Google
Jon Brock
27 August 2026
Tom, the estimator, was knowledgeable, well prepared, and well-equipped. The company has invested well in systems for proper assessment of the healing and cooling system requirements for the space. This along with Tom's experience produced a practical project at a competitive price. I have confidence that the installation will go well and perform well.
Posted on Google
Robert Pugh
27 August 2026
We had our HVAC mini split clean and maintenance
Posted on Google
J C (jmc)
27 August 2026
Stephen is great, He’s been here two years in a row, and is always respectful, timely, and conscientious, and very clear with this communications!
Posted on Google
Rick Calegari
26 August 2026
Dan was very friendly and did a great job. He was very thorough and explained all aspects of the inspection. My wife can see why the previous owners continued to use Home Comfort Alliance.
Posted on Google
Peggy Fuqua
26 August 2026
Allen did a great job servicing my AC. The thermostat needed to be replaced and the annual AC service needed to be done. He was professional, knowledgeable and friendly. He walked me through the functions of the new thermostat so I would understand how it operates. I was very pleased with the services provided.
Posted on Google
Lekan F
26 August 2026
Highly professional service. Andrew showed up on time and did great work, provided relevant information and recommendations to keep our heating and cooling system up and running. Thanks again!
Posted on Google
Roger Kouchi
26 August 2026
Kedrick Bennett did a great job. He was on time. In fact, he was a little early. He was professional, thorough, and very knowledgeable. He explained everything in detail.
Posted on Google
Cheri Moss
26 August 2026
Alan has serviced our heater for several yests. He is extremely knowledgeable and professional in his service. Truly an asset to the company.
Posted on Google
Dennis Popp
26 August 2026
Annual inspection and corrections to heating and cooling equipment. Luke was right on time after notifying of his arrival. Luke was effective diagnosing and correcting the minor problem, proving tha annual service to furnace and cooling system. Excellent communicator.
Posted on Google
Laird Dyson
26 August 2026
Nice guy .. showed up on time .. we discussed different options.. he will let me know later today..on what he thinks the way to go ...Thanks . Laird
Posted on Google
Richard Stevenson
25 August 2026
I had my first complimentary annual maintenance performed on my new HVAC system. The technician's name was Plamen and he did an excellent job. He was very pleasant and professional and easy to talk to. He explained what he was doing and why which is very comforting as a customer.
Posted on Google
Neil
25 August 2026
Great and efficient service
Posted on Google
Robin
25 August 2026
Devin did a fantastic job, arriving early and doing a thorough job. He was courteous and respectful, and took the time to explain what he found and what to look for in the future. Excellent work overall!!
Posted on Google
IrishEyes94
24 August 2026
Great communication with the company/office. Scheduling was easy and flexible. Steve was on-time, got right to work and respectful of our cats. Steve was also very professional, polite, and efficient. And, just as importantly, he had a great sense of humor.
Posted on Google
Cindi Woods
24 August 2026
Very professional and kind. He taught me a lot about my system so that I can better take care of it.
Posted on Google
Jongwook Kim
24 August 2026
Arrived on time. Explained everything and did the work efficiently. Thanks.
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