What to Expect
Repairs

Your appointment is scheduled for the date and time also listed separately in this communication. Our technician will be arriving during this window. Please ensure that someone over the age of 18 will be available to grant access to our technician and that we will have clear access to the HVAC equipment.

Your service call starts when the technician is dispatched to your home. There will be a Trip Fee of $119. Additionally, there is a diagnostic fee starting at $72 where the technician will perform a comprehensive inspection and diagnosis of your heating system. Diagnostics can vary from system to symptom and can take fifteen minutes up to one hour.

Our technician will start by conducting a thorough inspection of your heating system, checking for any signs of wear, damage, or malfunction. They will use specialized tools and equipment to identify any underlying issues affecting the performance of your system.

If any repairs or maintenance are needed, our technician will discuss the findings with you and provide recommendations for the necessary actions. This may include replacing worn-out parts, cleaning components, or adjusting settings for optimal performance.

Before proceeding with any repairs or maintenance, we will provide you with a detailed cost estimate. This includes repair pricing and any additional services required. While we carry many repair components on our well stocked vehicles, we may need to order your specific part and schedule a return trip for repair. If a return repair appointment is necessary, there will not be an additional trip fee for that return appointment.

Rest assured; our technician will adhere to strict safety protocols throughout the service call.

While our technician performs their inspection and service, your presence or input may be required at certain points. We encourage you to ask questions and share any concerns you may have about your heating system.

Upon completion of the service call, our technician will provide you with recommendations for any follow-up actions. This may include scheduling regular maintenance appointments, upgrading outdated equipment, or implementing energy-saving measures. Payment for services provided is expected at the completion of each appointment. For your convenience we accept, check, Visa, Mastercard, American Express, and exact cash. Technicians are not able to make change for cash payments.

Your satisfaction is our top priority. After the service call, we'll follow up with you to ensure that you're completely satisfied with the results. Your feedback is invaluable to us as we strive to continuously improve our services. If you feel we provided a 5-star service, we kindly ask that you 5-Star rate and review us on Google or Facebook.