Thank you for choosing Home Comfort Alliance, the Comfort People, for your
HVAC retrofit installation needs. We understand the importance of a properly
installed and efficient HVAC system. Here's what you can expect during your
upcoming HVAC retrofit installation appointment:
Arrival and Preparation
Access
When the installation team is dispatched to your home, you will receive a text alert with the ability to track their journey, turn-by-turn, so that you know when we’re on our way and nearing your residence.
Protection
Upon arrival, our lead technician will introduce the team and provide a quick overview of the installation process. There shouldn’t be any surprises during our appointment. We aim to make the process as smooth and transparent as possible.
Awareness
The technician will start by assessing the designated installation area and the existing HVAC system to ensure it meets the requirements for the new installation. This includes checking the space and ensuring we have at least 10 square feet of clear workspace and a clear path for bringing in and installing the new equipment.
Pro-Active
Our technician will ensure that all work is performed according to local building codes and safety standards. They will take necessary precautions to protect your home during the installation, such as using drop cloths and wearing shoe covers.
Installation
Walk Through
The technician will start by assessing the designated installation area and the existing HVAC system to ensure it meets the requirements for the new installation as well as covering the scope of work as communicated on the work order. We'll also review all equipment being installed during the installation to ensure nothing is overlooked.
Timely Service
The total job time can range from as little as 4 hours to multiple days (8 am - 6 pm), depending on ease of access to the system and work being performed. In extreme cases, job time can be extended beyond the typical start or completing time frame.
Pre Test
Prior to initiating the installation process, the team with run the existing system to test for functionality. They will also cycle the equipment following the installation to ensure functionality at the time of completion.
Installation
The team will begin by removing your old HVAC equipment and preparing the area for the new installation. This includes checking and adjusting any necessary infrastructure to ensure a proper fit and function of your new system. The new HVAC system will be carefully installed, connected to the necessary ductwork, electrical, and gas lines.
Once the installation is complete, the technician will test the new HVAC system to ensure it is functioning correctly. This includes checking thermostat settings, airflow, and overall system performance.
After the installation is complete, our lead technician will provide a detailed demonstration of your new HVAC system. This includes how to operate the system, adjust settings, and perform basic maintenance.
Very knowledgeable and willing to explain possible issues.
Posted on Google
Royal
25 October 2026
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
Posted on Google
Heather Campbell
23 October 2026
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
Posted on Google
Bill
23 October 2026
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
Posted on Google
Larry Cline
23 October 2026
Allen was great
Posted on Google
JK Talbot
23 October 2026
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
Posted on Google
Louise Sportelli
22 October 2026
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
Posted on Google
Rosemary Perez
22 October 2026
Great service and wonderful technician. I couldn't have asked for better
Posted on Google
Laura Ritter
22 October 2026
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
Posted on Google
E. W
22 October 2026
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
Posted on Google
Eva Schoenleitner
22 October 2026
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
Posted on Google
Alan Carreon
22 October 2026
Friendly and informative
Posted on Google
David Maack
22 October 2026
Jorge was prompt, friendly and efficient. Great quick service!
Thanks!
Posted on Google
JPW
22 October 2026
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
Posted on Google
Mohammad M
22 October 2026
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
Posted on Google
Darkstar7
22 October 2026
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
Posted on Google
Jim Strickland
21 October 2026
Job well done. Very polite, let me know everything he was going to do.
Posted on Google
K BB
21 October 2026
Mikel & Sunny were great to work with.
Posted on Google
amy deshaw
21 October 2026
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.
Posted on Google
Anuj Bahl
20 October 2026
Great attitude and excellent work
Posted on Google
John Salinas
20 October 2026
The regular scheduled service for our heater was performed and the service was great. Allen was professional and completed the work with no issues.
Posted on Google
Angela C
20 October 2026
Steve did a great job! Home Comfort Alliance is always great and helpful when you call or they come out to work.
Posted on Google
John Kogle
20 October 2026
Excellent, professional, thorough and detailed service provided. Highly recommend!
Posted on Google
Wes Plate
19 October 2026
Allen was great! Serviced our mini splits and provided helpful advice.
Posted on Google
Ed Connor
19 October 2026
Bradley is simply the best. He installed the new motor on our heating unit quickly and proficiently. He is very competent and very knowledgeable. Truly a pleasure to work with. Kudos also go to Home comfort alliance because they generously assumed the cost of shipping the motor via air freight so that I would have it as soon as possible. Bradley and his company deserve the highest possible rating.
Posted on Google
Lois Werelus
17 October 2026
Anton serviced my furnace yesterday. He was professional and friendly. I absolutely want him to return next year. He explained his findings to me with knowledge and kindness. Thank you Anton!!
Posted on Google
James Park
16 October 2026
Josh was great and has helped me twice now. I highly recommend him!
Posted on Google
Mark Phillips
15 October 2026
Devon did our heat pump annual inspection. He was thorough and efficient. Explained how it was functioning and walked us through several thermostat functions.
Posted on Google
Susan S.
15 October 2026
Mike from Home Comfort Alliance came today to gather information in aid of providing a quote for replacing my furnace and adding AC through Costco's many services. He did a thorough inspection, explained all my options and clearly answered all my questions. Mike was very congenial and knowledgeable--an excellent person to work with. He now will be providing me quotes per my various options. In addition, my dog really liked him--an important seal of approval!
Posted on Google
John Prentice
15 October 2026
Allen did a great job!
Posted on Google
James Epting
15 October 2026
Semperfi
Posted on Google
danrung vanichkul
14 October 2026
The technician Dan was very knowledgeable and kept us informed of his progress. He finished in a timely manner and answered all questions. I highly recommend his services.
Posted on Google
A.M. Medina
14 October 2026
Great to see Dan again
Nice job
Good work
Posted on Google
Wayne or Dale Schumacher
13 October 2026
Allen Walker did a great job. Professional, personable, on time, and thorough. Good to see him again!
Posted on Google
Nancy Tifft
13 October 2026
Mike & Ina did an exceptionally professional job installing our new HVAC system. They were very competent knowledgeable and personable. They answered all of our questions and left the job site pristine.
Posted on Google
Sally-Jo Nardone
13 October 2026
Dylan was Friendly efficient, informative just Overall, an excellent technician highly recommend him. He’s an asset to your company.
Posted on Google
Maria Donigian
12 October 2026
Brad was fantastic! He is a problem solver, he's fast and friendly and most importantly got our heat issue solved. We are super grateful.
Posted on Google
Tom Kauzlarich
10 October 2026
the new furnace installation went well. Samuel did a great job and was friendly, took care in our home and walked us through everything we needed to operate the new system. Thank you for a seemless transaction.
Posted on Google
Michael Fong
10 October 2026
Worked efficiently and did a good
Job.
Posted on Google
Elspeth Werle
9 October 2026
Steve arrived on time and worked steadily and efficiently to insure that our heat pump and two mini-splits were in top working order. Thank you!
Posted on Google
Wayne Mc Kenna
9 October 2026
Really
Posted on Google
TONY URIARTE
9 October 2026
ANTON from HOME COMFORT ALLIANCE DID A GREAT-THOROUGH JOB AS USUAL. HES BEEN HERE BEFORE & WE ALWAYS ENJOY HIS SERVICE, VERY PROFESSIONAL & COURTESY & TOOK CARDBOARD WITH HIM, THANKS ANTON...!
Posted on Google
Markus
8 October 2026
He was very knowledgeable about the units. He serviced the unit quickly and was very professional.
Posted on Google
SHIRLEY noonan
8 October 2026
On time and very professional. Looked at all my concerns in a professional manner. Every friendly.
Posted on Google
W and M
8 October 2026
Jorge did a great job servicing and doing maintenance on our Carrier heat pump. He arrived on time, wore shoe protectors indoor, was efficient and fast. He was pleasant and knowledgeable as well.
Posted on Google
Arun Kumar R
7 October 2026
Sam and Mario did a fantastic job installing our new gas furnace. They demonstrated great customer service and the attention to detail: they put new gas valve, power supply for in-duct purifier, condensing water pump, new filter cabinet + filter that Sam had to step out to shop for, etc. They even upgraded our thermostat's wiring to match the new 2-stage furnace (without hard-defining a timed cutoff on the filter board). I appreciate very much that they did these without us having to ask or monitor, but rather to do a high-quality job (they worked for 6+ hours and took care of everything!). Thank you folks for the great job!
We also a good experience with the initial consultant (Vince) who did a thorough job of estimating our new furnace specs. We found them through Costco (Lennox). Our pricing included the 15% costco cash card; their overall quote was reasonable and competitive as well (lower than some of the other quotes we had). We are very happy with the install and service, and would happily recommend this business.
Posted on Google
Marcus Pederson
7 October 2026
Annual inspection. Technician was polite and professional.
Posted on Google
Al Robinson (Bluestreak57)
7 October 2026
Tyler let me know he was coming, arrived as expected, and did an amazing job for us!
I appreciate his advice and guidance given our system is 26 years old and still performing well!
Posted on Google
mega mannn
7 October 2026
A/C service
Great customer service
Cody Technician is knowledgeable and professional
Posted on Google
Shuchin Cheng
6 October 2026
well done!
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