Thank you for choosing Home Comfort Alliance, the Comfort People, for your
HVAC retrofit installation needs. We understand the importance of a properly
installed and efficient HVAC system. Here's what you can expect during your
upcoming HVAC retrofit installation appointment:
Arrival and Preparation
Access
When the installation team is dispatched to your home, you will receive a text alert with the ability to track their journey, turn-by-turn, so that you know when we’re on our way and nearing your residence.
Protection
Upon arrival, our lead technician will introduce the team and provide a quick overview of the installation process. There shouldn’t be any surprises during our appointment. We aim to make the process as smooth and transparent as possible.
Awareness
The technician will start by assessing the designated installation area and the existing HVAC system to ensure it meets the requirements for the new installation. This includes checking the space and ensuring we have at least 10 square feet of clear workspace and a clear path for bringing in and installing the new equipment.
Pro-Active
Our technician will ensure that all work is performed according to local building codes and safety standards. They will take necessary precautions to protect your home during the installation, such as using drop cloths and wearing shoe covers.
Installation
Walk Through
The technician will start by assessing the designated installation area and the existing HVAC system to ensure it meets the requirements for the new installation as well as covering the scope of work as communicated on the work order. We'll also review all equipment being installed during the installation to ensure nothing is overlooked.
Timely Service
The total job time can range from as little as 4 hours to multiple days (8 am - 6 pm), depending on ease of access to the system and work being performed. In extreme cases, job time can be extended beyond the typical start or completing time frame.
Pre Test
Prior to initiating the installation process, the team with run the existing system to test for functionality. They will also cycle the equipment following the installation to ensure functionality at the time of completion.
Installation
The team will begin by removing your old HVAC equipment and preparing the area for the new installation. This includes checking and adjusting any necessary infrastructure to ensure a proper fit and function of your new system. The new HVAC system will be carefully installed, connected to the necessary ductwork, electrical, and gas lines.
Once the installation is complete, the technician will test the new HVAC system to ensure it is functioning correctly. This includes checking thermostat settings, airflow, and overall system performance.
After the installation is complete, our lead technician will provide a detailed demonstration of your new HVAC system. This includes how to operate the system, adjust settings, and perform basic maintenance.
Dan Kinzier did an excellent job servicing my heat pump this year. He was thorough, knowledgeable and helpful regarding any questions I had. Keep up the great work! Thank you
Posted on Google
Joanne Monath
28 September 2026
Today was another 5-star day for Home Comfort Alliance. Brad Johnson, their tech, was a bit early (yay), very professional, and went right to work. He quickly diagnosed the problem, explaining what was wrong and how it could be easily fixed. I appreciate Brad's respectful demeanour and his expertise. Great company, great service, great employees.
A year later, a different tech--Dan--came to perform one year warranty check on our site handler. On time, and with theprofessionalism--I've come to expect this from Home Comfort. . ML
Posted on Google
Kenneth Lamothe
26 September 2026
Dan was amazing. He was able to get us working again fast!!
Posted on Google
Jackie Brown
26 September 2026
Steven was very friendly and helpful. He did an efficient job and patiently answered all my questions.
Posted on Google
Bill Prenevost
25 September 2026
Technician Josh,
On time, courteous, clearly explained what was completed and why. 1 year free warranty service.
Posted on Google
Eric Adrian
24 September 2026
Excellent knowledge
Posted on Google
Kathy Stuehrenberg
24 September 2026
As always Allen did a great job.
Posted on Google
Carl Nencetti
24 September 2026
Danis the consummate professional. He is knowledgeable about HVAC systems, patient and willing to explain what he is doing and why. Overall an excellent experience. If possible please make Dan my Tech for future visits.
Posted on Google
Dianna Stanley
23 September 2026
Punctual and polite.
Posted on Google
Bill Gazda
23 September 2026
Chad was professional and answered all my questions. He was also very personable and engaged in good conversation. The experience was very pleasant.
Posted on Google
Pete and Mary Mentele
23 September 2026
Anton did a great job diagnosing and identifying the issues that we were having with our heat pump. He is very courteous and does a great job explaining the details regarding our system. Nice work!
Posted on Google
Susan Sanders
22 September 2026
Always courteous and efficient
Posted on Google
Adam Swaim
22 September 2026
Dan was on time, friendly and very helpful
Posted on Google
Greg Peterson
19 September 2026
Went beyond expectations dealing with an old furnace to repair it with better parts than was recommended because they were obsolete. Very professional and a very satisfied customer
Posted on Google
cindy forney
18 September 2026
Jorge came on time and was very pleasant to talk to. He knew what he needed to do to check my furnace and air conditioner and left me the reports on his findings.
Posted on Google
Mary Cunningham
18 September 2026
Carter gave great service. Friendly and knowledgeable. Went above and beyond explaining how I can keep my splits running smoothly.
I have asked that he provides my serving going forward.
MC
Posted on Google
Angelina Lee
18 September 2026
Ben from Home Comfort Alliance is a courteous, conscientious and hard worker.
Thank you for his hard work and attitude.
He is definitely a great asset for the company. He is young, energetic and a great future ahead of him. Thank you.
Posted on Google
Timothy Walton
17 September 2026
As always, Ryan was on-time, skillful, and courteous. He explains things well. He's our favorite!
Posted on Google
Stephanie Manke
16 September 2026
The technician Tyler was on time and professional. At the end of the service, we noticed the thermostat batteries had died and got those changed out as a bonus part of the visit.
Posted on Google
Cindy Krasselt
16 September 2026
Our experience purchasing a heatpump/ furnace with Russell at Home Comfort Alliance, was both professional and informative. Questions were researched and answers returned in a timely manner.
Posted on Google
Sissy Ross
15 September 2026
He was great! Answered all questions and was very patient and courteous.
Posted on Google
George Wilson
15 September 2026
We had the Indore units hydro cleaned and the difference is truly noticeable. The tech was Reylli and his professionalism was outstanding. We look forward to having him service our units again.
Posted on Google
Elizabeth Rohlfing
15 September 2026
I have consistently received excellent service from this company. Dan, the technician, was informative and helpful. I really appreciate the quality of service.
Posted on Google
Kim Porter
12 September 2026
Excellent service..duct cleaning!!! Great job friendlt and respectful of home!!!
Posted on Google
David Duncan
11 September 2026
Was referred by PSE for a heater and heatpump. They worked with us well and the installers were great. Everything is working well and I hope it stays that way. Kendrick did the annual service of the system and did a wonderful job.
Posted on Google
Donna Fadenrecht
11 September 2026
Anton was very pleasant and took care of my maintenance quickly.
Posted on Google
Michelle Wilkinson
11 September 2026
Tyler was very knowledgeable, polite and courteous. He told me a lot about my unit, and I really appreciated his positive attitude on solving this issue for us and taking care of it as soon as possible. He's a man of his word.
Posted on Google
mark hallstrom
11 September 2026
Dan was great
Posted on Google
Bright An
11 September 2026
The two installation technicians were not only highly skilled and meticulous in their work, but they also left the site spotless upon completion. On a scale where ten is the maximum score, I would give your company a rating of twelve.
Posted on Google
Cindy Phillips
10 September 2026
Cody arrived on time, very professional and courteous. Also, very personable and took care of my annual maintenance fairly quickly.
Posted on Google
jenette tuada
10 September 2026
Excellent work completed by the team! Thank you Travin, Scott, Justin and Armando.
Posted on Google
marjorie moore
10 September 2026
Always excellent service. We have been with G&S..now Home Comfort Alliance for more than 10 years. They are always responsive, honest and have wonderful technicians. I highly recommend.
Posted on Google
VANCE CRUMPLER
10 September 2026
Todd did our consultation and was extremely nice and very knowledgeable! Highly recommend!
We just had Reylli come and clean out our duct work and he did great as well!
Posted on Google
Joe M
9 September 2026
They were on time, thoroughly completed the work, and did a great job. Steve has worked with us for several years and has always done a great job.
Posted on Google
Randy Harrison
9 September 2026
Anton was on time, professional, courteous and thorough. Seemed very knowledgeable on the system I have. Could not ask for more.
Posted on Google
Ray Thomas
9 September 2026
Anton from Home Comfort Alliance was very personable and efficient in doing our pms on A/C and furnace. A couple very useful suggestions and easily provided quotes on comparable replacements for our 39 year old furnace. But said we had done a good job of maintaining and doing needed repairs. Raised our confidence to get through yet another winter. No absolutes but also that it’s easily replaced if it has an unlikely major failure. Thanks, Anton and HCA.
Posted on Google
Alex Lin
8 September 2026
Clean and professional installation!
Posted on Google
Micbael Maurer
6 September 2026
Allen answered all my questions wonderfully. Thanks to him I gained important to me knowledge on heat pump systems for a possible new addition. He also gave me knowledge on air filters plus answered many more questions I had. Next year for my heating unit maintenance please send me Allen again.
Posted on Google
Linda Owen
3 September 2026
Home Comfort Alliance has given us exceptional service over several years--from the front office staff to the very capable service reps that come to our door. Our most recent service rep, Isaac, had a handle over every aspect of the service call--from the technical work involved, various options and upgrades to consider, as well as handling the processing of our contract and payments. We have absolute confidence in Home Comfort Alliance and really enjoy the seamless service they give us.
Posted on Google
Kris Kyzans
3 September 2026
Professional service provided
Posted on Google
Adam King
3 September 2026
I've been using Home Comfort Alliance for about five years now. All of their techs are great; Anton is incredibly knowledgeable about all things HVAC. He recommends what is needed and explains why a service would benefit me in great detail. Thanks Anton!
Posted on Google
D Palermo
3 September 2026
Steve was great! He not only checks my HVAC system but always provides tips and information on its function and how to get the best use out of it. So easy to setup an appointment with Home Comfort Alliance - Bremerton. Thank you.
Posted on Google
carol rice
2 September 2026
This company is awesome. Year check up.
Posted on Google
Kin Lau
2 September 2026
Technician gave me good advice on the installation of my EV charger. Detailed estimates provided onsite after careful inspection of my electrical panel.
Posted on Google
Kendra Porath
1 September 2026
We’ve been using this company for years. Extremely reliant. Reilly was great!
Posted on Google
Cris Moran
31 August 2026
The Technicians Matthew Willard and Michael Moore did a great job. They were very professional and fast. I had my old gas furnace replaced and an air conditioning unit installed. Everything looks great. 4 days later and the AC is keeping the house nice and cool. The electrical installation looks good too but I didn’t get to meet the electrical technicians because I left for work. I think that their names were Armando and Justin. Thank you, home comfort.
Posted on Google
Debbie Ridgway
31 August 2026
Allen Walker is very thorough. I am always pleased when he is the technician.
Posted on Google
Tamara Matheny
31 August 2026
Robert was very knowledgeable and answered all of my questions. Looking forward to my AC installation soon! Highly recommend Home Comfort Alliance!
Posted on Google
Bruce Beck
31 August 2026
⭐⭐⭐⭐⭐
I can't say enough good things about Home Comfort Alliance and, in particular, Kelly Robblee and Michael Hanson.
Home Comfort Alliance installed a new furnace in our home in late 2024/early 2025. This May, we discovered that our electric sauna no longer had power. Because we rarely use it, we hadn't noticed the problem sooner. I contacted Home Comfort Alliance thinking the sauna circuit may have been disconnected during the electrical work associated with the furnace installation.
I honestly wasn't sure what kind of response I'd get given how much time had passed, but they took my concern seriously and sent Kelly and Michael to investigate.
They quickly traced the problem and discovered that Home Comfort Alliance hadn't caused it at all. A completely different contractor who installed our electric car charger had taken the power from the sauna circuit.
Here's the part that really impressed me: even after determining that it wasn't their responsibility, Kelly and Michael offered to fix the problem for us anyway.
That is exceptional customer service. They were professional, knowledgeable and thorough, and there was never any attempt to brush off our concern or pass the problem along once they discovered someone else had caused it.
It's easy to give a company five stars when everything goes perfectly. I think you learn much more about a company by seeing how they respond when a customer comes to them with a problem. Kelly, Michael and Home Comfort Alliance exceeded my expectations. This is exactly the kind of company you want to do business with, and I wouldn't hesitate to recommend them.
Posted on Google
Habit
31 August 2026
Dan was awesome. He didn't just fix the issue and leave—he actually took a minute to explain what went wrong and how I can keep it from happening again. Super polite, kept everything clean, and was really respectful of our house. Highly recommend!
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