Heat Pump Installation in the Seattle-Tacoma Area

Home Comfort Alliance
Home Comfort Alliance
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David Woodrell profile picture
4 November 2026
Home Comfort Alliance performed our yearly furnace check-up on time and the inspection was professionally done by Devin, our repairman. Thanks!
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Jan Lapiana profile picture
4 November 2026
This visit was for the purpose of providing a quote to replace a heating pump.
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TC Stone profile picture
3 November 2026
Allen has done exceptional maintenance work on both our AC and furnace for many years. He’s always very professional, knowledgeable, and personable. Great job, Allen!
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kim leatham profile picture
3 November 2026
our HVAC system hadn't had service in 7 years. Isaac was great! He was professional and thorough and did a lot of problem solving. Happy to sign up for annual service with Home Comfort Alliance - and hopefully get Isaac back! We’ve now had Brad out to fix some connectivity issues in our two HVAC zones. He really knows what he’s doing. Solved the problems now that we need heat for the winter months They sent him out the day after I called!
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Marilyn profile picture
3 November 2026
Everything went great and was freezing in the house so it was wonderful to have the heat back on.
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Kai Martin profile picture
3 November 2026
Anton was great! He gave me information that no tech had told me before that I should have had - very appreciated and great service.
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nancy hue profile picture
2 November 2026
Okay.. two people to rave about.. Chad Galino (electrician) and Kyle Callahan (heat pump/furnace specialist). We used this company under its old name for our heat pump for years and they were great. These two guys were awesome. Chad walked me through the house and we discussed potential issues/problems, what I can do during a small remodel, my electrical panel and ideas for installation of my light fixtures. He knew his stuff. He'll be installing light fixtures and working on my electric panel soon. Kyle.. he educated me on my furnace and discussed how I will know when I need a new one (mine is old) and what that looks like. He had great suggestions and helped me feel confident about what I need to do when. Also, he serviced my furnace and heat pump and educated me about my heat pump. I highly recommend both men and will tell all of my friends.
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L Flynn profile picture
2 November 2026
Mario, Sam, Brian and the entire Home Comfort Alliance team did an outstanding job! We could not be happier and appreciate their hard work and expertise!
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Tom Gilpin profile picture
30 October 2026
Great Job.
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Margaret profile picture
30 October 2026
I've used Home Comfort Alliance (previously Sullivan's) in Bremerton for a number of years now for my gas furnace and more recently my Heat Pump/AC for maintenance and repairs when needed. Technician Dan, recently provided annual maintenance on both systems in October and as usual, provided great service! It's great to go into the weather months with confidence that these systems have been checked out and are ready to go!
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Gaylen Hasson profile picture
30 October 2026
Dan, our technician was on time, informative about his assessment of our furnace and we feel great about using Sullivan Heating & Cooling every year for Fall tuneups and any service we might need. Thanks, Dan!!
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Judy Endejan profile picture
30 October 2026
Very good and practical
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Kay Ottenbach profile picture
29 October 2026
Wonderful experience. A technician (Dan) was here the morning after I called. He worked and worried over the problem with our furnace, came to a possible fix, ordered the part so he could get it next day and successfully got the furnace up and running on day two. His determination to find the problem and then fix it was phenomenal. Definitely my hero. And Tonya stayed on it also. Bravo to all!
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dena wagar profile picture
29 October 2026
The service attendant was detail oriented, courteous, and knowledgeable. He did a great job
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Adele W profile picture
29 October 2026
Anton was on time and efficient in completing the furnace maintenance service. Appreciate the summary of the HVAC status and type of filter to use.
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Alan Zimmerman profile picture
29 October 2026
Exceptional Professional Service. Anton was super efficient, very knowledgeable, and (on top of) a very impressive human. So glad we chose Home Comfort.!!
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Mike Hancock profile picture
28 October 2026
Very professional and informative.
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Susan Spong profile picture
28 October 2026
Joshua is an excellent service technician. Listened, problem solved, replaced part and very friendly. Your firm is lucky to have such a great employee.
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David Cox profile picture
28 October 2026
Very knowledgeable and willing to explain possible issues.
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Edward Tremblay profile picture
28 October 2026
The technicians that installed our furnace were total professionals and did a great job.
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Royal profile picture
25 October 2026
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
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Heather Campbell profile picture
23 October 2026
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
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Bill profile picture
23 October 2026
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
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Larry Cline profile picture
23 October 2026
Allen was great
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JK Talbot profile picture
23 October 2026
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
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Louise Sportelli profile picture
22 October 2026
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
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Rosemary Perez profile picture
22 October 2026
Great service and wonderful technician. I couldn't have asked for better
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Laura Ritter profile picture
22 October 2026
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
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E. W profile picture
22 October 2026
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
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Eva Schoenleitner profile picture
22 October 2026
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
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Alan Carreon profile picture
22 October 2026
Friendly and informative
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David Maack profile picture
22 October 2026
Jorge was prompt, friendly and efficient. Great quick service! Thanks!
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JPW profile picture
JPW
22 October 2026
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
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Mohammad M profile picture
22 October 2026
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
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Darkstar7 profile picture
22 October 2026
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
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Jim Strickland profile picture
21 October 2026
Job well done. Very polite, let me know everything he was going to do.
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K BB profile picture
21 October 2026
Mikel & Sunny were great to work with.
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amy deshaw profile picture
21 October 2026
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.
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Anuj Bahl profile picture
20 October 2026
Great attitude and excellent work
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John Salinas profile picture
20 October 2026
The regular scheduled service for our heater was performed and the service was great. Allen was professional and completed the work with no issues.
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Angela C profile picture
20 October 2026
Steve did a great job! Home Comfort Alliance is always great and helpful when you call or they come out to work.
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John Kogle profile picture
20 October 2026
Excellent, professional, thorough and detailed service provided. Highly recommend!
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Wes Plate profile picture
19 October 2026
Allen was great! Serviced our mini splits and provided helpful advice.
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Ed Connor profile picture
19 October 2026
Bradley is simply the best. He installed the new motor on our heating unit quickly and proficiently. He is very competent and very knowledgeable. Truly a pleasure to work with. Kudos also go to Home comfort alliance because they generously assumed the cost of shipping the motor via air freight so that I would have it as soon as possible. Bradley and his company deserve the highest possible rating.
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Lois Werelus profile picture
17 October 2026
Anton serviced my furnace yesterday. He was professional and friendly. I absolutely want him to return next year. He explained his findings to me with knowledge and kindness. Thank you Anton!!
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James Park profile picture
16 October 2026
Josh was great and has helped me twice now. I highly recommend him!
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Mark Phillips profile picture
15 October 2026
Devon did our heat pump annual inspection. He was thorough and efficient. Explained how it was functioning and walked us through several thermostat functions.
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Susan S. profile picture
15 October 2026
Mike from Home Comfort Alliance came today to gather information in aid of providing a quote for replacing my furnace and adding AC through Costco's many services. He did a thorough inspection, explained all my options and clearly answered all my questions. Mike was very congenial and knowledgeable--an excellent person to work with. He now will be providing me quotes per my various options. In addition, my dog really liked him--an important seal of approval!
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John Prentice profile picture
15 October 2026
Allen did a great job!
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James Epting profile picture
15 October 2026
Semperfi
BBB Accredited Business since 2002NATE-certified techniciansACCA, Air Conditioning Contractors of America memberTrustAnalytica Top 10 HVAC Contractor Redmond 2026TrustAnalytica Top 10 HVAC Contractor Everett 2026TrustAnalytica Top 10 HVAC Contractor Bremerton 2026

Locally-owned since 1977 • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD) • WA Electrical Contractor Lic. #HOMECCA782DC • NATE-certified technicians • Carrier Factory Authorized Dealer • Mitsubishi Electric Diamond Dealer • Lennox Premier Dealer

Heat pump installation for Seattle-Tacoma homes

Home Comfort Alliance installs ducted, ductless and dual fuel heat pumps for homeowners across the Seattle-Tacoma area and the wider Puget Sound region, from branches in Redmond, Everett, Bremerton and Sumner. A heat pump heats your home in winter and cools it in summer with one system, and according to the U.S. Department of Energy it can reduce the electricity used for heating by up to 75% compared with electric resistance heat such as baseboard heaters and electric furnaces.

Every installation starts with a room-by-room load calculation (ACCA Manual J), and we pull the required permits. Installation estimates are free, and you can see a price range first with our instant quote tool.

What is a heat pump and how does it work?

A heat pump is an electric heating and cooling system that moves heat instead of making it. In winter it pulls heat from the outdoor air and brings it inside; in summer it reverses and carries heat out of the house, like an air conditioner. As the Department of Energy puts it, a heat pump transfers heat rather than converting it from a fuel, which is why it uses less energy than a furnace or baseboard heater for the same warmth.

An air-source heat pump has an outdoor unit (the compressor and coil) connected by a refrigerant line set to one or more indoor units: an air handler or furnace coil for ducted homes, or wall-mounted heads for ductless homes.

Heating with baseboards now? See our guide to electric baseboard to heat pump conversion and our ductless mini-split systems.

Heating with gas or oil? See our gas to heat pump conversion and oil to heat pump conversion guides. Already have a heat pump? See heat pump maintenance.

Our High-Quality Heat Pump Units

A ducted heat pump is a split system: an outdoor heat pump connected to an indoor air handler that sends warm or cool air through your existing ducts. It is the usual choice when you are replacing a furnace, an electric furnace or central AC, and one thermostat controls the whole house.
A hybrid system pairs an outdoor heat pump with a gas furnace. The heat pump handles heating and cooling most of the year, and the furnace takes over on the coldest days, so gas homes get heat pump efficiency with gas backup.
Ductless mini-splits heat and cool without ductwork: wall-mounted indoor heads connect to an outdoor unit through a small hole in the wall, each with its own control. They suit homes with baseboard or wall heaters, additions and rooms the ducts do not reach.

Do heat pumps work in Western Washington winters?

Yes. The Puget Sound area's mild, damp winters suit heat pumps well, and the Department of Energy says air-source heat pump technology now offers a legitimate space heating alternative in colder regions. Variable-speed and cold-climate models keep heating through the few hard freezes a Puget Sound winter brings.

If your home is on gas, a dual fuel system lets the gas furnace take over on the coldest days. If it is all-electric, we size the heat pump to your load calculation and confirm how backup heat will work at the estimate.

Heat pump or furnace: which is right for you?

For most Puget Sound homes a heat pump is the better fit, because it heats and cools with one system and our winters are mild. If you already have gas, a furnace can still make sense as backup heat for rare deep freezes, and a dual fuel system gives you both.

  • If you heat with baseboards, wall heaters or an electric furnace: a heat pump usually cuts heating use the most and qualifies for the largest utility rebates.
  • If you heat with gas and have central AC or none: compare a full heat pump with dual fuel; PSE offers up to $4,000 for converting from gas.
  • If your furnace is newer: adding a heat pump in place of the AC coil gives you dual fuel without replacing the furnace.

Read more in furnace vs heat pump vs hybrid systems, or see our furnace replacement service.

Sizing and efficiency: Manual J, SEER2 and HSPF2

A correctly sized heat pump keeps you comfortable and runs efficiently; one that is too big or too small short-cycles or struggles on cold days. That is why Home Comfort Alliance runs a room-by-room load calculation (ACCA Manual J) on every installation instead of sizing by square footage alone.

  • SEER2 (Seasonal Energy Efficiency Ratio 2) rates cooling efficiency. Higher is better.
  • HSPF2 (Heating Seasonal Performance Factor 2) rates heating efficiency, the number that matters most in a Puget Sound winter. Higher is better.
  • Both are the federal test standards used since January 2023. Many utility rebates require a minimum rating or a variable-speed (inverter) system, so we match equipment to the rebate you qualify for.

Will you need an electrical panel upgrade?

Often not. A heat pump needs a dedicated 240-volt circuit, and many panels have room for it, especially when the heat pump replaces electric baseboards or an electric furnace. Older or full 100-amp panels may need a load calculation or an electrical panel upgrade, which our licensed electricians check at the estimate so it is in your written price.

How much does heat pump installation cost?

Your price depends on your home's heating and cooling needs, the add-ons you need, how many rooms the system serves and where it's installed. Get a price range in about 30 seconds with our free instant quote tool, then a technician confirms the exact price on a free site visit.

For regional price benchmarks by size and type, what drives the price, and worked rebate examples, read our heat pump cost guide for the Seattle-Tacoma area.

Heat pump rebates by utility (updated September 2026)

Your heat pump rebate depends on your electric utility, your current heating system and, for some programs, your income. The federal 25C tax credit ended for equipment installed after December 31, 2025, according to the IRS, so utility rebates are the main incentive in 2026.

Utility or programHeat pump rebate (September 2026)
PSE$1,500 for electric heat to heat pump, plus a $2,400 Efficiency Boost if income-qualified; up to $4,000 for natural gas to heat pump
Tacoma Power$1,000 ducted; $1,000 for a ductless heat pump with up to 4 units ($650 with 5 or more units); $2,000 for a variable-speed heat pump replacing electric forced air; $1,000 for a variable-speed heat pump replacing non-electric heat or an existing heat pump (not for homes that already received a Tacoma Power heat pump incentive)
Seattle City LightInstant discounts of $300, $400 or $600 by efficiency tier; $2,000 to replace oil heat
Snohomish County PUD$1,800 ducted conversion; $2,500 ducted inverter-driven model
Energy Smart EastsideVaries by program
Washington HEAR programVaries by local administrator

Home Comfort Alliance is an approved contractor for PSE (Trade Ally), Tacoma Power, Seattle City Light, Snohomish PUD and Energy Smart Eastside, which some programs require. Eligibility rules for each program are in our heat pump cost guide.

Paying for your heat pump: financing

Financing is available through Salal Credit Union and Synchrony, with low monthly payment plans starting at $179/month*, 0% interest options for qualifying customers and instant online approval. See heat pump financing options.

*Financing through Salal Credit Union or Synchrony, subject to credit approval. Rates, terms and monthly payments depend on the amount financed, the plan and your credit. 0% interest options are available to qualifying customers. See lender for full terms.

Get a free estimateAn in-home visit and a written, upfront price before any work begins.

Our heat pump installation process

  1. Price range and estimate request. Use the instant quote tool for a range, then book a free in-home estimate by form or phone.
  2. In-home assessment. A comfort advisor runs the Manual J load calculation, checks your ducts or wall space and your electrical panel, and confirms which utility rebates apply.
  3. Written options. You get upfront, transparent pricing before any work begins, with equipment choices and financing options.
  4. Permits. We pull the required mechanical and electrical permits.
  5. Installation. NATE-certified technicians install the outdoor and indoor units, line set, drain and controls; our licensed electricians handle the electrical work.
  6. Startup and inspection. We start up and test the system, set up your thermostat or controls, walk you through it; the permit inspection follows.

What you get with Home Comfort Alliance

  • Upfront, transparent pricing before any work begins.
  • Free installation estimates, with a price range first from our instant quote tool.
  • A room-by-room load calculation (ACCA Manual J) on every installation, and we pull the required permits.
  • Approved contractor for PSE (Trade Ally), Tacoma Power, Seattle City Light, Snohomish PUD and Energy Smart Eastside.
  • Mitsubishi Electric Diamond Dealer, Carrier Factory Authorized Dealer and Quilt dealer; we service all major brands.
  • 3-year Comfort Shield labor warranty on new installations, kept active with yearly maintenance. First-year maintenance is included, and we support the manufacturer's warranty on covered parts.
  • NATE-certified technicians and in-house licensed electricians.
  • After-hours emergency service. Our phones are answered around the clock.
New Mitsubishi Electric heat pump outdoor unit on a pad in a side yard, with line set covers running to the house

What our Customers are Saying!

EXCELLENT
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Based on 5115 reviews
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kim leatham profile picture
kim leatham
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
our HVAC system hadn't had service in 7 years. Isaac was great! He was professional and thorough and did a lot of problem solving. Happy to sign up for annual service with Home Comfort Alliance - and hopefully get Isaac back! We’ve now had Brad out to fix some connectivity issues in our two HVAC zones. He really knows what he’s doing. Solved the problems now that we need heat for the winter months They sent him out the day after I called!
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Marilyn profile picture
Marilyn
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Everything went great and was freezing in the house so it was wonderful to have the heat back on.
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Kai Martin profile picture
Kai Martin
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was great! He gave me information that no tech had told me before that I should have had - very appreciated and great service.
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nancy hue profile picture
nancy hue
2 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Okay.. two people to rave about.. Chad Galino (electrician) and Kyle Callahan (heat pump/furnace specialist). We used this company under its old name for our heat pump for years and they were great. These two guys were awesome. Chad walked me through the house and we discussed potential issues/problems, what I can do during a small remodel, my electrical panel and ideas for installation of my light fixtures. He knew his stuff. He'll be installing light fixtures and working on my electric panel soon. Kyle.. he educated me on my furnace and discussed how I will know when I need a new one (mine is old) and what that looks like. He had great suggestions and helped me feel confident about what I need to do when. Also, he serviced my furnace and heat pump and educated me about my heat pump. I highly recommend both men and will tell all of my friends.
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L Flynn profile picture
L Flynn
2 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mario, Sam, Brian and the entire Home Comfort Alliance team did an outstanding job! We could not be happier and appreciate their hard work and expertise!
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Tom Gilpin profile picture
Tom Gilpin
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great Job.
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Margaret profile picture
Margaret
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I've used Home Comfort Alliance (previously Sullivan's) in Bremerton for a number of years now for my gas furnace and more recently my Heat Pump/AC for maintenance and repairs when needed. Technician Dan, recently provided annual maintenance on both systems in October and as usual, provided great service! It's great to go into the weather months with confidence that these systems have been checked out and are ready to go!
Posted on Google Google
Gaylen Hasson profile picture
Gaylen Hasson
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dan, our technician was on time, informative about his assessment of our furnace and we feel great about using Sullivan Heating & Cooling every year for Fall tuneups and any service we might need. Thanks, Dan!!
Posted on Google Google
Judy Endejan profile picture
Judy Endejan
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very good and practical
Posted on Google Google
Kay Ottenbach profile picture
Kay Ottenbach
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Wonderful experience. A technician (Dan) was here the morning after I called. He worked and worried over the problem with our furnace, came to a possible fix, ordered the part so he could get it next day and successfully got the furnace up and running on day two. His determination to find the problem and then fix it was phenomenal. Definitely my hero. And Tonya stayed on it also. Bravo to all!
Posted on Google Google
dena wagar profile picture
dena wagar
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The service attendant was detail oriented, courteous, and knowledgeable. He did a great job
Posted on Google Google
Adele W profile picture
Adele W
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was on time and efficient in completing the furnace maintenance service. Appreciate the summary of the HVAC status and type of filter to use.
Posted on Google Google
Alan Zimmerman profile picture
Alan Zimmerman
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Exceptional Professional Service. Anton was super efficient, very knowledgeable, and (on top of) a very impressive human. So glad we chose Home Comfort.!!
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Mike Hancock profile picture
Mike Hancock
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional and informative.
Posted on Google Google
Susan Spong profile picture
Susan Spong
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Joshua is an excellent service technician. Listened, problem solved, replaced part and very friendly. Your firm is lucky to have such a great employee.
Posted on Google Google
David Cox profile picture
David Cox
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very knowledgeable and willing to explain possible issues.
Posted on Google Google
Edward Tremblay profile picture
Edward Tremblay
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The technicians that installed our furnace were total professionals and did a great job.
Posted on Google Google
Royal profile picture
Royal
25 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
Posted on Google Google
Heather Campbell profile picture
Heather Campbell
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
Posted on Google Google
Bill profile picture
Bill
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
Posted on Google Google
Larry Cline profile picture
Larry Cline
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was great
Posted on Google Google
JK Talbot profile picture
JK Talbot
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
Posted on Google Google
Louise Sportelli profile picture
Louise Sportelli
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
Posted on Google Google
Rosemary Perez profile picture
Rosemary Perez
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service and wonderful technician. I couldn't have asked for better
Posted on Google Google
Laura Ritter profile picture
Laura Ritter
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
Posted on Google Google
E. W profile picture
E. W
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
Posted on Google Google
Eva Schoenleitner profile picture
Eva Schoenleitner
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
Posted on Google Google
Alan Carreon profile picture
Alan Carreon
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly and informative
Posted on Google Google
David Maack profile picture
David Maack
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jorge was prompt, friendly and efficient. Great quick service! Thanks!
Posted on Google Google
JPW profile picture
JPW
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
Posted on Google Google
Mohammad M profile picture
Mohammad M
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
Posted on Google Google
Darkstar7 profile picture
Darkstar7
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
Posted on Google Google
Jim Strickland profile picture
Jim Strickland
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Job well done. Very polite, let me know everything he was going to do.
Posted on Google Google
K BB profile picture
K BB
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mikel & Sunny were great to work with.
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amy deshaw profile picture
amy deshaw
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.
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Anuj Bahl profile picture
Anuj Bahl
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great attitude and excellent work
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John Salinas profile picture
John Salinas
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The regular scheduled service for our heater was performed and the service was great. Allen was professional and completed the work with no issues.
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Angela C profile picture
Angela C
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Steve did a great job! Home Comfort Alliance is always great and helpful when you call or they come out to work.
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John Kogle profile picture
John Kogle
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent, professional, thorough and detailed service provided. Highly recommend!
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Wes Plate profile picture
Wes Plate
19 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was great! Serviced our mini splits and provided helpful advice.
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Ed Connor profile picture
Ed Connor
19 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Bradley is simply the best. He installed the new motor on our heating unit quickly and proficiently. He is very competent and very knowledgeable. Truly a pleasure to work with. Kudos also go to Home comfort alliance because they generously assumed the cost of shipping the motor via air freight so that I would have it as soon as possible. Bradley and his company deserve the highest possible rating.
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Lois Werelus profile picture
Lois Werelus
17 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton serviced my furnace yesterday. He was professional and friendly. I absolutely want him to return next year. He explained his findings to me with knowledge and kindness. Thank you Anton!!
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James Park profile picture
James Park
16 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Josh was great and has helped me twice now. I highly recommend him!
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Mark Phillips profile picture
Mark Phillips
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Devon did our heat pump annual inspection. He was thorough and efficient. Explained how it was functioning and walked us through several thermostat functions.
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Susan S. profile picture
Susan S.
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mike from Home Comfort Alliance came today to gather information in aid of providing a quote for replacing my furnace and adding AC through Costco's many services. He did a thorough inspection, explained all my options and clearly answered all my questions. Mike was very congenial and knowledgeable--an excellent person to work with. He now will be providing me quotes per my various options. In addition, my dog really liked him--an important seal of approval!
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John Prentice profile picture
John Prentice
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen did a great job!
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James Epting profile picture
James Epting
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Semperfi
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danrung vanichkul profile picture
danrung vanichkul
14 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The technician Dan was very knowledgeable and kept us informed of his progress. He finished in a timely manner and answered all questions. I highly recommend his services.
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A.M. Medina profile picture
A.M. Medina
14 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great to see Dan again Nice job Good work
Posted on Google Google
Wayne or Dale Schumacher profile picture
Wayne or Dale Schumacher
13 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen Walker did a great job. Professional, personable, on time, and thorough. Good to see him again!

Where we install heat pumps

Home Comfort Alliance installs heat pumps throughout King, Pierce, Snohomish, Kitsap and Thurston counties. Find your city:

Eastside and King County (Redmond branch)

Snohomish County (Everett branch)

Kitsap County (Bremerton branch)

Pierce, south King and Thurston counties (Sumner branch)

Don't see your city? See all our service areas.

Heat pump installation FAQ

Is a heat pump worth it in the Puget Sound area?

For most homes, yes. Our mild winters let a heat pump run efficiently most of the year, it adds air conditioning for summer heat waves and wildfire smoke days, and utility rebates lower the upfront cost. The biggest savings come when a heat pump replaces baseboard heaters or an electric furnace.

Do heat pumps work when it freezes?

Yes. Modern variable-speed and cold-climate heat pumps keep heating below freezing, and the Department of Energy says air-source heat pumps are now a legitimate heating option in colder regions. A dual fuel system adds a gas furnace for the coldest days if you want one.

What is the government rebate for heat pumps in Washington?

In 2026 the main incentives come from your electric utility: for example, PSE pays $1,500 to switch from electric heat and up to $4,000 to switch from gas, and Tacoma Power pays $1,000 for a ductless heat pump with up to 4 units. Washington's HEAR program adds income-based rebates through local administrators. The federal 25C tax credit ended for equipment installed after December 31, 2025.

Can a heat pump replace my furnace completely?

Yes. A ducted heat pump with an electric air handler can replace a furnace and central AC entirely. If you have gas and want a backup, a dual fuel system keeps the furnace for the coldest days and uses the heat pump the rest of the year.

What is the 20-degree rule for heat pumps?

It is an HVAC rule of thumb, not a standard: in summer, a heat pump or air conditioner is expected to keep indoor air roughly 20 degrees Fahrenheit cooler than a very hot outdoor temperature. On heat-wave days, setting the thermostat much lower than that makes the system run nonstop without cooling faster.

Do I need a permit to install a heat pump in Washington?

Yes. Heat pump installations need a mechanical permit from your city or county and an electrical permit from the city or WA L&I. Home Comfort Alliance pulls the required permits for every installation, and the work is inspected before the job is closed out.

Which heat pump brands do you install?

Home Comfort Alliance is a Mitsubishi Electric Diamond Dealer, a Carrier Factory Authorized Dealer and a Quilt dealer, and we service all major brands. Your comfort advisor recommends equipment that fits your load calculation and the rebate you qualify for.

What warranty comes with a heat pump installation?

New installations come with a 3-year Comfort Shield labor warranty, kept active with yearly maintenance, and first-year maintenance is included. We also support the manufacturer's warranty on covered parts. Home Comfort Club members, from $15 a month, with a new system installed by Home Comfort Alliance get extended labor coverage, up to 5 years from installation.

Do you offer emergency heat pump service?

Yes. We offer after-hours emergency service. An after-hours fee of $330 applies to emergency HVAC calls outside regular hours. See our heating and cooling repair service.

Sources: U.S. Department of Energy (heat pump systems and air-source heat pumps), IRS (25C credit), PSE, Tacoma Power, Seattle City Light, Snohomish County PUD, Energy Smart Eastside, WA Department of Commerce and WA L&I, all checked September 2026.

Why Choose Home Comfort Alliance for Heat Pump Installation

Your Comfort is Our Promise
We promise...
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Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
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To educate and guide you through your heat pump options so you’ll find the right solution at the right price.
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Knowledgeable and respectful workers who ensure both your own comfort during the heat pump installation process, and lasting comfort from your home systems.
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Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
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Get a heat pump installation estimate

A comfort advisor will run your load calculation, confirm your utility rebates and give you written options with financing at an in-home visit. Compare every program on our heat pump rebates and energy incentives hub.

Call (425) 645-0404

Get an estimate

A local comfort advisor will call you to set up your visit.

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