Privacy Policy

Brand Name:
Home Comfort Alliance

What information do we collect?

We may collect and store the following information: 

Information regarding your computer and your visit to this website, including IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths.

We take your privacy seriously. Your phone number and any information related to your opt-in preferences will not be sold, shared, or disclosed to third parties for their marketing or advertising purposes. Your information may only be shared with trusted third-party service providers who facilitate SMS delivery and solely for operational purposes.

Any information voluntarily disclosed when submitting a contact form. When contacting us on our site, you may be asked to enter your name, e-mail address, or mailing address. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

; To contact individuals seeking services provided by Home Comfort Alliance
(any information submitted is collected and stored in a secured environment)

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

SMS Communication Disclaimer

At Home Comfort Alliance, we respect your privacy and are committed to protecting your personal information. When you provide your phone number and opt-in to receive SMS communications, you are agreeing to receive messages from us regarding appointments, service reminders, updates, and promotions directly related to our services.

We assure you that:

• Your phone number and opt-in preferences will never be sold, shared, or disclosed to third parties for their marketing or advertising purposes.

• SMS-related data is used solely for operational purposes, such as delivering service notifications or providing support.

For any concerns or questions, please reach out to us at privacy@homecomfortalliance.com.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We store your information securely and retain it only for as long as necessary to fulfill the purposes outlined in this section or as required by law.

Do we use cookies?

We do not use cookies.

Messaging Terms & Conditions

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Home Comfort Alliance. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at privacy@homecomfortalliance.com. You can opt-out at any time by replying STOP.

Opt-Out Instructions:

You can opt out of receiving messages at any time by texting “STOP” to (425) 616-1196.

After opting out, you will no longer receive any messages from Home Comfort Alliance. For further assistance, contact customer care using the contact methods below.

Customer Care Contact Information:

If you need assistance or have questions about our messaging services, you can:

• Text “HELP” to (425) 616-1196 for automated support.
• Email us at privacy@homecomfortalliance.com for direct assistance.
• Call us at (833) 272-0183 for further inquiries.

Contact us at privacy@homecomfortalliance.com. 

Consent Acknowledgment

By using our site, you consent to our online privacy policy. By providing your phone number and opting into SMS communications, you confirm your understanding and agreement to the terms outlined in this section of our privacy policy.
 

Privacy Policy:

We value your privacy. Please review our Privacy Policy to learn more about how we collect, use, and protect your information. By using our messaging services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. For any questions, contact customer care using the methods above.

Children’s Online Privacy Protection Act Compliance

We do not intend to collect personal information from anyone under 18 years of age. If you are under 18, you should not enter information on this website.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.
 
Thank you for choosing Home Comfort Alliance!