Terms & Conditions for Messaging Services

Welcome to the Home Comfort Alliance Terms & Conditions for Messaging Services. Using our messaging services, you agree to the following terms and conditions. Please read them carefully.

Brand Name:
Home Comfort Alliance

Types of Messages You May Receive:

• Appointment Reminders: Notifications about upcoming, rescheduled, or canceled appointments.
• Informational Messages: Service updates, maintenance reminders, and essential notices about your account or services.
• Promotional Messages: Exclusive offers, discounts, and updates about our services, including HVAC, plumbing, and electrical.

Message Frequency Disclosure:

Message frequency may vary depending on your interaction with our services.

Typical messaging cadence includes:

• Up to two messages per appointment (e.g., confirmations and reminders).
• Occasional marketing messages (typically no more than four per month).

Message and Data Rates:

Message and data rates may apply based on your mobile carrier and plan. Please check with your mobile provider for details on applicable fees.

Customer Care Contact Information:

If you need assistance or have questions about our messaging services, you can:

• Text “HELP” to (425) 616-1196 for automated support.
• Email us at privacy@homecomfortalliance.com for direct assistance.
• Call us at (833) 272-0183 for further inquiries.

Opt-Out Instructions:

You can opt out of receiving messages at any time by texting “STOP” to (425) 616-1196.

After opting out, you will no longer receive any messages from Home Comfort Alliance.

For further assistance, contact customer care using the methods above.

Privacy Policy:

We value your privacy. Please review our Privacy Policy to learn more about how we collect, use, and protect your information.

By using our messaging services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. For any questions, contact us at privacy@homecomfortalliance.com. 

Thank you for choosing Home Comfort Alliance!