Furnace Replacement
in Auburn, WA

We’ve been using this company for years. Extremely reliant. Reilly was great!

The Technicians Matthew Willard and Michael Moore did a great job. They were very professional and fast. I had my old gas furnace replaced and an air conditioning unit installed. Everything looks great. 4 days later and the AC is keeping the house nice and cool. The electrical installation looks good too but I didn’t get to meet the electrical technicians because I left for work. I think that their names were Armando and Justin. Thank you, home comfort.

Allen Walker is very thorough. I am always pleased when he is the technician.

Robert was very knowledgeable and answered all of my questions. Looking forward to my AC installation soon! Highly recommend Home Comfort Alliance!

⭐⭐⭐⭐⭐ I can’t say enough good things about Home Comfort Alliance and, in particular, Kelly Robblee and Michael Hanson. Home Comfort Alliance installed a new furnace in our home in late 2024/early 2025. This May, we discovered that our electric sauna no longer had power. Because we rarely use it, we hadn’t noticed the problem sooner. I contacted Home Comfort Alliance thinking the sauna circuit may have been disconnected during the electrical work associated with the furnace installation. I honestly wasn’t sure what kind of response I’d get given how much time had passed, but they took my concern seriously and sent Kelly and Michael to investigate. They quickly traced the problem and discovered that Home Comfort Alliance hadn’t caused it at all. A completely different contractor who installed our electric car charger had taken the power from the sauna circuit. Here’s the part that really impressed me: even after determining that it wasn’t their responsibility, Kelly and Michael offered to fix the problem for us anyway. That is exceptional customer service. They were professional, knowledgeable and thorough, and there was never any attempt to brush off our concern or pass the problem along once they discovered someone else had caused it. It’s easy to give a company five stars when everything goes perfectly. I think you learn much more about a company by seeing how they respond when a customer comes to them with a problem. Kelly, Michael and Home Comfort Alliance exceeded my expectations. This is exactly the kind of company you want to do business with, and I wouldn’t hesitate to recommend them.

Dan was awesome. He didn’t just fix the issue and leave—he actually took a minute to explain what went wrong and how I can keep it from happening again. Super polite, kept everything clean, and was really respectful of our house. Highly recommend!

Jorge did a thorough job in the annual maintenance of our air conditioner and heater.

Very professional and competent!!! Todd did a great job helping is with the project and now we just need to wait for our imstall

Keith did routine maintenance on our furnace and generator. He was prompt, respectful, personable, skilled, and best of all, highly informative. I learned a lot about our systems as a result of his visit. I will request that Keith do all our maintenance in the future.

Very nice and informative Didn’t talk down to me as a female we often do get that.

Reylli went the extra mile by patching a hole in my duct during a routine inspection. Thank you!

Love Home Comfort Alliance and love Josh for our annual maintenance. They’ve always done us good.

Tom, the estimator, was knowledgeable, well prepared, and well-equipped. The company has invested well in systems for proper assessment of the healing and cooling system requirements for the space. This along with Tom’s experience produced a practical project at a competitive price. I have confidence that the installation will go well and perform well.

We had our HVAC mini split clean and maintenance

Stephen is great, He’s been here two years in a row, and is always respectful, timely, and conscientious, and very clear with this communications!

Dan was very friendly and did a great job. He was very thorough and explained all aspects of the inspection. My wife can see why the previous owners continued to use Home Comfort Alliance.

Allen did a great job servicing my AC. The thermostat needed to be replaced and the annual AC service needed to be done. He was professional, knowledgeable and friendly. He walked me through the functions of the new thermostat so I would understand how it operates. I was very pleased with the services provided.

Highly professional service. Andrew showed up on time and did great work, provided relevant information and recommendations to keep our heating and cooling system up and running. Thanks again!

Kedrick Bennett did a great job. He was on time. In fact, he was a little early. He was professional, thorough, and very knowledgeable. He explained everything in detail.

Alan has serviced our heater for several yests. He is extremely knowledgeable and professional in his service. Truly an asset to the company.

Annual inspection and corrections to heating and cooling equipment. Luke was right on time after notifying of his arrival. Luke was effective diagnosing and correcting the minor problem, proving tha annual service to furnace and cooling system. Excellent communicator.

Nice guy .. showed up on time .. we discussed different options.. he will let me know later today..on what he thinks the way to go …Thanks . Laird

I had my first complimentary annual maintenance performed on my new HVAC system. The technician’s name was Plamen and he did an excellent job. He was very pleasant and professional and easy to talk to. He explained what he was doing and why which is very comforting as a customer.

Great and efficient service

Devin did a fantastic job, arriving early and doing a thorough job. He was courteous and respectful, and took the time to explain what he found and what to look for in the future. Excellent work overall!!

Great communication with the company/office. Scheduling was easy and flexible. Steve was on-time, got right to work and respectful of our cats. Steve was also very professional, polite, and efficient. And, just as importantly, he had a great sense of humor.

Very professional and kind. He taught me a lot about my system so that I can better take care of it.

Arrived on time. Explained everything and did the work efficiently. Thanks.

I always appreciate Dan’s service.

Great service! He even cleaned our filters. 🙂

David and Juan are super stars! Professional, knowledgeable, diligent and timely. David took extra time to answer all of my concerns and questions.

Steve Swanson did an excellent and thorough job checking out our HVAC system.

Allen explained everything that he did and we are very satisfied.

Carter the technician was awesome 🤩 He was very thoughtful, helpful and knowledgeable!

The team did a great job fixing our problem

I’ve had heating and cooling maintenance done by this company ever since my system was installed, and I want to give special recognition to the technician, Torfin (Tor). He really knows his stuff and was much more thorough than the other technicians who have serviced the system. Tor found a part that was starting to fail just before my warranty was set to expire. I only wish he had been sent out sooner, because the issue could have been discovered and fixed earlier. Thankfully, the company was able to honor the warranty for both parts and labor. Thanks to Tor for being so thorough and knowledgeable!

Jorge arrived within the scheduled time window and was efficient in getting his work done. He was polite and easy to communicate with.

Sullivan installed our new heating system and has continued to service it. Steve came out this week and did a great job. We are grateful we have the service. They do a great job!

Andrew was prompt, professional and quick. Great job.

Great job Josh, personal, professional, and respectful to our property. I am looking forward to having check on us yearly. Thank you

Mike and Ina did an outstanding job. They answered all my questions and explained everything I needed to know. They’re awesome. Thank you.

Ryan did a thorough job checking my plumbing. He even installed a rain shower head for me. This was part of my monthly payment for electrical & plumbing so no cost today.

We have used Home Comfort Alliance-Bremerton for a few years now. Steve is the absolute best when it comes to HVAC. He is kind, loves his job, and finds the solution to any problem we might have. Thank you, Steve, for being the best!!!

Anton did an awesome job on my heat pump.It has been working great.

Extremely professional. Kept things clean and tidy! Units look like new!!

Knowledge and courteous!

TORFIN has been servicing all of my equipment for years. I cant not remember even the smallest complaint. Always on time, courteous, professional and just a good honest human. Keep doing what you do. Thanks Kevin

From the scheduling of the appointment which was incredibly easy to receiving the notice that Kedrick was on the way, the process went smoothly. He did not waste time and got right to work check the inside unit as well as the outside unit. Kedrick is very knowledgeable and informed us of concerns and next steps which is appreciated

Anton was a pleasure to work with!

Todd and the crew at Home Comfort Systems have been very professional. When the project required additional return to be installed and which was missed in the original quote, they graciously included that at no additional charge. They definitely care about customer satisfaction and serve in the best interest of the customer.