Heat Pumps in Federal Way, WA

 

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Heat Pumps in Federal Way, WA

We install, repair and maintain ducted heat pumps, ductless mini-splits and dual fuel systems for Federal Way homes. Our comfort advisors and installers work from the Sumner branch; call (253) 242-5646 or use the form, and an advisor will size the system, check your PSE rebate and give you written options with financing. Estimates for new systems are free.

In Federal Way, Puget Sound Energy supplies both electricity and natural gas (City of Federal Way, Who Do I Contact), so whichever heat you have today, a PSE heat pump rebate may apply.

PSE heat pump rebates for Federal Way (September 2026)

Your current heatPSE rebate
Electric baseboards, wall heaters or an electric furnace$1,500, plus up to $2,400 through Efficiency Boost
A PSE gas furnace you keep as backup (dual fuel)$1,500, plus up to $2,400 through Efficiency Boost
Electric tank water heater replaced by a heat pump water heater$1,000, or $1,100 with Efficiency Boost

Sources: PSE electric resistance to heat pump rebate; PSE hybrid heat pump rebate; PSE heat pump water heater rebate. Rebates change, so we confirm the current amount when we quote. Home Comfort Alliance is a PSE Trade Ally for HVAC and water heaters and submits the rebate for you. More on our PSE rebates page.

What a heat pump costs

SystemInstalled range
Ducted, standard efficiency$3,160 to $6,670
Ducted, high efficiency$6,670 to $13,850
Ducted, premium efficiency$13,850 to $20,000
Seattle-area average, ductedAbout $10,218
Ductless, single zone$2,222 to $5,555

Published Seattle-area estimates, not our prices (Angi, Seattle heat pump installation costs, updated July 2026; Angi, Seattle mini-split costs, 2026 data). Your written quote reflects the home, the ducts, the electrical work and the rebate.

Which heat pump fits your home

  • Ducted heat pump: replaces an aging furnace or electric furnace and uses your existing ducts. Best when the ducts are in good shape.
  • Ductless mini-split: for homes heated by baseboards or wall heaters, finished basements, additions, and apartments or townhomes with no ducts.
  • Dual fuel: a heat pump added to a newer gas furnace. The heat pump runs most of the year; the furnace takes the coldest hours.

Heat pumps and Federal Way winters

Federal Way’s climate is mild, with warm, mostly dry summers and cool, damp winters rather than deep cold. That is close to ideal for a heat pump, which is most efficient when outdoor temperatures stay above freezing. Current models keep heating well below that, and a backup source covers the few nights each winter when it gets truly cold. The same system cools on hot days like the record heat of late June 2021.

Replacing baseboards and wall heaters

Electric baseboards and wall heaters are common in Federal Way’s older homes and rentals. They put out heat at full cost with no cooling. A ductless heat pump uses a fraction of the electricity for the same heat, and PSE pays $1,500 toward the switch (PSE electric resistance to heat pump rebate). Owners of rentals like it because the unit also cools, which helps keep tenants comfortable through summer heat.

The electrical side

Every heat pump needs a dedicated circuit and an outdoor disconnect. Older homes may also need a panel or service upgrade. Federal Way issues its own electrical permits and inspects the work itself rather than leaving it to L&I (L&I, cities that do their own electrical permits). Home Comfort Alliance holds WA Electrical Contractor Lic. #HOMECCA782DC, so our own electricians wire the system, and the permit and inspection are part of the same project. Mechanical permits come from the city too, through MyBuildingPermit (City of Federal Way, Permit Center).

Sizing matters more than size

A heat pump that is too large short-cycles, leaves rooms clammy and wears out sooner; one that is too small leans on backup heat. Our comfort advisor measures the home, looks at windows, insulation and ducts, and sizes the system to the heat your home actually loses. You get the options, the rebate and the running-cost differences in writing.

What installation looks like

Most ducted heat pump replacements take one to two days, and ductless systems take one to three depending on the number of indoor heads. The crew protects floors, removes the old equipment, sets the outdoor unit on a pad or wall bracket, runs the line set and wiring, and connects the indoor unit. Before leaving, they start the system, check refrigerant charge and airflow, set up the thermostat and show you how to use it. We then book the city inspections and file your PSE rebate.

Where the outdoor unit goes

On small Federal Way lots and in townhome rows, placement matters. We keep the unit clear of bedroom windows where we can, leave room for airflow and service, and raise it off the ground so snow and leaves do not block the coil. If an HOA governs your home, check whether it needs to approve the location before installation day.

Heat pump water heaters

The same technology heats water. A heat pump water heater in a garage or basement can cut water heating costs sharply, and PSE pays $1,000 toward one, or $1,100 with Efficiency Boost (PSE heat pump water heater rebate). Our Federal Way plumbers install them.

Repairs and yearly service

We repair all the usual heat pump problems: failed capacitors and contactors, defrost faults, refrigerant leaks, reversing valve failures and communication errors on ductless systems. A yearly service keeps efficiency up; we clean coils and filters, check refrigerant pressures, test the defrost cycle and clear the condensate drain. Near Dash Point and Redondo, salt air makes coil cleaning more important.

How we install

Home Comfort Alliance has served Puget Sound homeowners since 1977 and is licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD). Read more about our heat pump services, compare furnace replacement, or see all Federal Way services.

Warranty and Home Comfort Club

We support the manufacturer’s warranty on covered equipment parts, and we stand behind our heat pump installations with a 1-year labor warranty from installation.

Join our Home Comfort Club, a monthly membership starting at $15 a month, and the labor warranty on repairs is extended for as long as your prepaid membership runs, up to 5 years from installation. Ask your technician or comfort advisor for the current plan details.

Federal Way heat pump FAQ

What heat pump rebates are available in Federal Way?

For PSE customers, as of September 2026: $1,500 for a heat pump that replaces electric resistance heat, $1,500 for a heat pump added to a gas furnace, each with up to $2,400 more through Efficiency Boost for income-qualified households (PSE electric resistance to heat pump rebate; PSE hybrid heat pump rebate).

How much does a heat pump cost in Federal Way?

Seattle-area data puts ducted heat pumps between $3,160 and $20,000 depending on efficiency, averaging about $10,218, and one-zone ductless systems between $2,222 and $5,555 (Angi, Seattle heat pump installation costs, updated July 2026; Angi, Seattle mini-split costs, 2026 data). You get a free written estimate from us.

Will a heat pump keep my Federal Way home warm in winter?

Yes. Federal Way winters are mild, and current heat pumps heat efficiently well below freezing. For the rare hard cold snap, the system can use electric backup heat or, in a dual fuel setup, your gas furnace.

Can I keep my gas furnace and add a heat pump?

Yes. That is a hybrid or dual fuel system: the heat pump handles most of the year and the furnace takes over on the coldest days. PSE offers a rebate for it (PSE hybrid heat pump rebate).

Do I need a new electrical panel for a heat pump?

Sometimes. We run a load calculation first. Many homes can add the circuit to the existing panel; others need a service upgrade, which our electricians handle under the same project.

Do I need a permit for a heat pump in Federal Way?

Yes, typically a mechanical permit and an electrical permit, both from the City of Federal Way through MyBuildingPermit (City of Federal Way, Permit Center). We file them and schedule the inspections.

What warranty comes with your work?

We support the manufacturer’s warranty on covered equipment parts, and our labor warranty covers installations for 1 year from installation. Home Comfort Club members (monthly membership starting at $15 a month) get the labor warranty on repairs extended for as long as their prepaid membership runs, up to 5 years from installation.

Get a heat pump estimate in Federal Way

A Sumner-based comfort advisor will size the system, confirm your PSE rebate and give you written options with financing.

Get a free estimateCall (253) 242-5646

Why Choose Home Comfort Alliance in Federal Way?

Your Comfort is Our Promise
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Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
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To educate and guide you through your options so you’ll find the right solution at the right price.
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Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
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Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
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What our Customers are Saying!

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Based on 5042 reviews
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Greg Peterson profile picture
Greg Peterson
19 September 2026
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Went beyond expectations dealing with an old furnace to repair it with better parts than was recommended because they were obsolete. Very professional and a very satisfied customer
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cindy forney
18 September 2026
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Jorge came on time and was very pleasant to talk to. He knew what he needed to do to check my furnace and air conditioner and left me the reports on his findings.
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Mary Cunningham profile picture
Mary Cunningham
18 September 2026
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Carter gave great service. Friendly and knowledgeable. Went above and beyond explaining how I can keep my splits running smoothly. I have asked that he provides my serving going forward. MC
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Angelina Lee profile picture
Angelina Lee
18 September 2026
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Ben from Home Comfort Alliance is a courteous, conscientious and hard worker. Thank you for his hard work and attitude. He is definitely a great asset for the company. He is young, energetic and a great future ahead of him. Thank you.
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Timothy Walton
17 September 2026
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As always, Ryan was on-time, skillful, and courteous. He explains things well. He's our favorite!
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Stephanie Manke
16 September 2026
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The technician Tyler was on time and professional. At the end of the service, we noticed the thermostat batteries had died and got those changed out as a bonus part of the visit.
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Cindy Krasselt
16 September 2026
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Our experience purchasing a heatpump/ furnace with Russell at Home Comfort Alliance, was both professional and informative. Questions were researched and answers returned in a timely manner.
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Sissy Ross profile picture
Sissy Ross
15 September 2026
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He was great! Answered all questions and was very patient and courteous.
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George Wilson profile picture
George Wilson
15 September 2026
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We had the Indore units hydro cleaned and the difference is truly noticeable. The tech was Reylli and his professionalism was outstanding. We look forward to having him service our units again.
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Elizabeth Rohlfing
15 September 2026
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I have consistently received excellent service from this company. Dan, the technician, was informative and helpful. I really appreciate the quality of service.
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Kim Porter
12 September 2026
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Excellent service..duct cleaning!!! Great job friendlt and respectful of home!!!
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David Duncan profile picture
David Duncan
11 September 2026
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Was referred by PSE for a heater and heatpump. They worked with us well and the installers were great. Everything is working well and I hope it stays that way. Kendrick did the annual service of the system and did a wonderful job.
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Donna Fadenrecht
11 September 2026
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Anton was very pleasant and took care of my maintenance quickly.
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Michelle Wilkinson
11 September 2026
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Tyler was very knowledgeable, polite and courteous. He told me a lot about my unit, and I really appreciated his positive attitude on solving this issue for us and taking care of it as soon as possible. He's a man of his word.
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mark hallstrom
11 September 2026
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Dan was great
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Bright An profile picture
Bright An
11 September 2026
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The two installation technicians were not only highly skilled and meticulous in their work, but they also left the site spotless upon completion. On a scale where ten is the maximum score, I would give your company a rating of twelve.
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Cindy Phillips
10 September 2026
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Cody arrived on time, very professional and courteous. Also, very personable and took care of my annual maintenance fairly quickly.
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jenette tuada
10 September 2026
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Excellent work completed by the team! Thank you Travin, Scott, Justin and Armando.
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marjorie moore
10 September 2026
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Always excellent service. We have been with G&S..now Home Comfort Alliance for more than 10 years. They are always responsive, honest and have wonderful technicians. I highly recommend.
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VANCE CRUMPLER
10 September 2026
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Todd did our consultation and was extremely nice and very knowledgeable! Highly recommend! We just had Reylli come and clean out our duct work and he did great as well!
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Joe M
9 September 2026
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They were on time, thoroughly completed the work, and did a great job. Steve has worked with us for several years and has always done a great job.
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Randy Harrison
9 September 2026
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Anton was on time, professional, courteous and thorough. Seemed very knowledgeable on the system I have. Could not ask for more.
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Ray Thomas
9 September 2026
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Anton from Home Comfort Alliance was very personable and efficient in doing our pms on A/C and furnace. A couple very useful suggestions and easily provided quotes on comparable replacements for our 39 year old furnace. But said we had done a good job of maintaining and doing needed repairs. Raised our confidence to get through yet another winter. No absolutes but also that it’s easily replaced if it has an unlikely major failure. Thanks, Anton and HCA.
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Alex Lin
8 September 2026
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Clean and professional installation!
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Micbael Maurer
6 September 2026
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Allen answered all my questions wonderfully. Thanks to him I gained important to me knowledge on heat pump systems for a possible new addition. He also gave me knowledge on air filters plus answered many more questions I had. Next year for my heating unit maintenance please send me Allen again.
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Linda Owen
3 September 2026
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Home Comfort Alliance has given us exceptional service over several years--from the front office staff to the very capable service reps that come to our door. Our most recent service rep, Isaac, had a handle over every aspect of the service call--from the technical work involved, various options and upgrades to consider, as well as handling the processing of our contract and payments. We have absolute confidence in Home Comfort Alliance and really enjoy the seamless service they give us.
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Kris Kyzans
3 September 2026
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Professional service provided
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Adam King profile picture
Adam King
3 September 2026
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I've been using Home Comfort Alliance for about five years now. All of their techs are great; Anton is incredibly knowledgeable about all things HVAC. He recommends what is needed and explains why a service would benefit me in great detail. Thanks Anton!
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D Palermo
3 September 2026
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Steve was great! He not only checks my HVAC system but always provides tips and information on its function and how to get the best use out of it. So easy to setup an appointment with Home Comfort Alliance - Bremerton. Thank you.
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carol rice
2 September 2026
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This company is awesome. Year check up.
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Kin Lau profile picture
Kin Lau
2 September 2026
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Technician gave me good advice on the installation of my EV charger. Detailed estimates provided onsite after careful inspection of my electrical panel.
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Kendra Porath
1 September 2026
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We’ve been using this company for years. Extremely reliant. Reilly was great!
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Cris Moran
31 August 2026
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The Technicians Matthew Willard and Michael Moore did a great job. They were very professional and fast. I had my old gas furnace replaced and an air conditioning unit installed. Everything looks great. 4 days later and the AC is keeping the house nice and cool. The electrical installation looks good too but I didn’t get to meet the electrical technicians because I left for work. I think that their names were Armando and Justin. Thank you, home comfort.
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Debbie Ridgway
31 August 2026
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Allen Walker is very thorough. I am always pleased when he is the technician.
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Tamara Matheny
31 August 2026
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Robert was very knowledgeable and answered all of my questions. Looking forward to my AC installation soon! Highly recommend Home Comfort Alliance!
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Bruce Beck
31 August 2026
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⭐⭐⭐⭐⭐ I can't say enough good things about Home Comfort Alliance and, in particular, Kelly Robblee and Michael Hanson. Home Comfort Alliance installed a new furnace in our home in late 2024/early 2025. This May, we discovered that our electric sauna no longer had power. Because we rarely use it, we hadn't noticed the problem sooner. I contacted Home Comfort Alliance thinking the sauna circuit may have been disconnected during the electrical work associated with the furnace installation. I honestly wasn't sure what kind of response I'd get given how much time had passed, but they took my concern seriously and sent Kelly and Michael to investigate. They quickly traced the problem and discovered that Home Comfort Alliance hadn't caused it at all. A completely different contractor who installed our electric car charger had taken the power from the sauna circuit. Here's the part that really impressed me: even after determining that it wasn't their responsibility, Kelly and Michael offered to fix the problem for us anyway. That is exceptional customer service. They were professional, knowledgeable and thorough, and there was never any attempt to brush off our concern or pass the problem along once they discovered someone else had caused it. It's easy to give a company five stars when everything goes perfectly. I think you learn much more about a company by seeing how they respond when a customer comes to them with a problem. Kelly, Michael and Home Comfort Alliance exceeded my expectations. This is exactly the kind of company you want to do business with, and I wouldn't hesitate to recommend them.
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Habit
31 August 2026
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Dan was awesome. He didn't just fix the issue and leave—he actually took a minute to explain what went wrong and how I can keep it from happening again. Super polite, kept everything clean, and was really respectful of our house. Highly recommend!
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Beate Schafer
30 August 2026
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Jorge did a thorough job in the annual maintenance of our air conditioner and heater.
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Patrick Fossey
29 August 2026
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Very professional and competent!!! Todd did a great job helping is with the project and now we just need to wait for our imstall
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Barbara Stuart
28 August 2026
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Keith did routine maintenance on our furnace and generator. He was prompt, respectful, personable, skilled, and best of all, highly informative. I learned a lot about our systems as a result of his visit. I will request that Keith do all our maintenance in the future.
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Deby Whalen
28 August 2026
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Very nice and informative Didn’t talk down to me as a female we often do get that.
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Chris Elliott profile picture
Chris Elliott
27 August 2026
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Reylli went the extra mile by patching a hole in my duct during a routine inspection. Thank you!
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Suzie Heid
27 August 2026
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Love Home Comfort Alliance and love Josh for our annual maintenance. They've always done us good.
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Jon Brock profile picture
Jon Brock
27 August 2026
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Tom, the estimator, was knowledgeable, well prepared, and well-equipped. The company has invested well in systems for proper assessment of the healing and cooling system requirements for the space. This along with Tom's experience produced a practical project at a competitive price. I have confidence that the installation will go well and perform well.
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Robert Pugh
27 August 2026
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We had our HVAC mini split clean and maintenance
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J C (jmc)
27 August 2026
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Stephen is great, He’s been here two years in a row, and is always respectful, timely, and conscientious, and very clear with this communications!
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Rick Calegari
26 August 2026
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Dan was very friendly and did a great job. He was very thorough and explained all aspects of the inspection. My wife can see why the previous owners continued to use Home Comfort Alliance.
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Peggy Fuqua
26 August 2026
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Allen did a great job servicing my AC. The thermostat needed to be replaced and the annual AC service needed to be done. He was professional, knowledgeable and friendly. He walked me through the functions of the new thermostat so I would understand how it operates. I was very pleased with the services provided.
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Lekan F
26 August 2026
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Highly professional service. Andrew showed up on time and did great work, provided relevant information and recommendations to keep our heating and cooling system up and running. Thanks again!
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Roger Kouchi
26 August 2026
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Kedrick Bennett did a great job. He was on time. In fact, he was a little early. He was professional, thorough, and very knowledgeable. He explained everything in detail.