Heat Pumps in Federal Way, WA

 
BBB Accredited Business since 2002NATE-certified techniciansACCA, Air Conditioning Contractors of America memberTrustAnalytica Top 10 HVAC Contractor Redmond 2026TrustAnalytica Top 10 HVAC Contractor Everett 2026TrustAnalytica Top 10 HVAC Contractor Bremerton 2026

Locally-owned since 1977 • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD) • NATE-certified technicians • Carrier Factory Authorized Dealer

Heat Pumps in Federal Way, WA

We install, repair and maintain ducted heat pumps, ductless mini-splits and dual fuel systems for Federal Way homes. Our comfort advisors and installers work from the Sumner branch; call (425) 645-0404 or use the form, and an advisor will size the system, check your PSE rebate and give you written options with financing. Estimates for new systems are free.

In Federal Way, Puget Sound Energy supplies both electricity and natural gas (City of Federal Way, Who Do I Contact), so whichever heat you have today, a PSE heat pump rebate may apply.

PSE heat pump rebates for Federal Way (September 2026)

Your current heatPSE rebate
Electric baseboards, wall heaters or an electric furnace$1,500, plus up to $2,400 through Efficiency Boost
A PSE gas furnace you keep as backup (dual fuel)$1,500, plus up to $2,400 through Efficiency Boost
Electric tank water heater replaced by a heat pump water heater$1,000, or $1,100 with Efficiency Boost

Sources: PSE electric resistance to heat pump rebate; PSE hybrid heat pump rebate; PSE heat pump water heater rebate. Rebates change, so we confirm the current amount when we quote. Home Comfort Alliance is a PSE Trade Ally for HVAC and water heaters and submits the rebate for you. More on our PSE rebates page.

What a heat pump costs

SystemInstalled range
Ducted, standard efficiency$3,160 to $6,670
Ducted, high efficiency$6,670 to $13,850
Ducted, premium efficiency$13,850 to $20,000
Seattle-area average, ductedAbout $10,218
Ductless, single zone$2,222 to $5,555

Published Seattle-area estimates, not our prices (Angi, Seattle heat pump installation costs, updated July 2026; Angi, Seattle mini-split costs, 2026 data). Your written quote reflects the home, the ducts, the electrical work and the rebate.

Get a free estimateAn in-home visit and a written, upfront price before any work begins.

Which heat pump fits your home

  • Ducted heat pump: replaces an aging furnace or electric furnace and uses your existing ducts. Best when the ducts are in good shape.
  • Ductless mini-split: for homes heated by baseboards or wall heaters, finished basements, additions, and apartments or townhomes with no ducts.
  • Dual fuel: a heat pump added to a newer gas furnace. The heat pump runs most of the year; the furnace takes the coldest hours.

Heat pumps and Federal Way winters

Federal Way’s climate is mild, with warm, mostly dry summers and cool, damp winters rather than deep cold. That is close to ideal for a heat pump, which is most efficient when outdoor temperatures stay above freezing. Current models keep heating well below that, and a backup source covers the few nights each winter when it gets truly cold. The same system cools on hot days like the record heat of late June 2021.

Replacing baseboards and wall heaters

Electric baseboards and wall heaters are common in Federal Way’s older homes and rentals. They put out heat at full cost with no cooling. A ductless heat pump uses a fraction of the electricity for the same heat, and PSE pays $1,500 toward the switch (PSE electric resistance to heat pump rebate). Owners of rentals like it because the unit also cools, which helps keep tenants comfortable through summer heat.

The electrical side

Every heat pump needs a dedicated circuit and an outdoor disconnect. Older homes may also need a panel or service upgrade. Federal Way issues its own electrical permits and inspects the work itself rather than leaving it to L&I (L&I, cities that do their own electrical permits). Home Comfort Alliance holds WA Electrical Contractor Lic. #HOMECCA782DC, so our own electricians wire the system, and the permit and inspection are part of the same project. Mechanical permits come from the city too, through MyBuildingPermit (City of Federal Way, Permit Center).

Sizing matters more than size

A heat pump that is too large short-cycles, leaves rooms clammy and wears out sooner; one that is too small leans on backup heat. Our comfort advisor measures the home, looks at windows, insulation and ducts, and sizes the system to the heat your home actually loses. You get the options, the rebate and the running-cost differences in writing.

What installation looks like

Most ducted heat pump replacements take one to two days, and ductless systems take one to three depending on the number of indoor heads. The crew protects floors, removes the old equipment, sets the outdoor unit on a pad or wall bracket, runs the line set and wiring, and connects the indoor unit. Before leaving, they start the system, check refrigerant charge and airflow, set up the thermostat and show you how to use it. We then book the city inspections and file your PSE rebate.

Where the outdoor unit goes

On small Federal Way lots and in townhome rows, placement matters. We keep the unit clear of bedroom windows where we can, leave room for airflow and service, and raise it off the ground so snow and leaves do not block the coil. If an HOA governs your home, check whether it needs to approve the location before installation day.

Heat pump water heaters

The same technology heats water. A heat pump water heater in a garage or basement can cut water heating costs sharply, and PSE pays $1,000 toward one, or $1,100 with Efficiency Boost (PSE heat pump water heater rebate). Our Federal Way plumbers install them.

Repairs and yearly service

We repair all the usual heat pump problems: failed capacitors and contactors, defrost faults, refrigerant leaks, reversing valve failures and communication errors on ductless systems. A yearly service keeps efficiency up; we clean coils and filters, check refrigerant pressures, test the defrost cycle and clear the condensate drain. Near Dash Point and Redondo, salt air makes coil cleaning more important.

How we install

Home Comfort Alliance has served Puget Sound homeowners since 1977 and is licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD). Read more about our heat pump services, compare furnace replacement, or see all Federal Way services.

Warranty and Home Comfort Club

We support the manufacturer’s warranty on covered equipment parts, and we stand behind our heat pump installations with a 1-year labor warranty from installation.

Join our Home Comfort Club, a monthly membership starting at $15 a month, and a new system we install gets extended labor coverage for as long as your membership stays active, up to 5 years from installation. Ask your technician or comfort advisor for the current plan details.

What our Customers are Saying!

EXCELLENT
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Based on 5071 reviews
Posted on Google Google
Sally-Jo Nardone profile picture
Sally-Jo Nardone
13 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dylan was Friendly efficient, informative just Overall, an excellent technician highly recommend him. He’s an asset to your company.
Posted on Google Google
Maria Donigian profile picture
Maria Donigian
12 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Brad was fantastic! He is a problem solver, he's fast and friendly and most importantly got our heat issue solved. We are super grateful.
Posted on Google Google
Tom Kauzlarich profile picture
Tom Kauzlarich
10 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
the new furnace installation went well. Samuel did a great job and was friendly, took care in our home and walked us through everything we needed to operate the new system. Thank you for a seemless transaction.
Posted on Google Google
Michael Fong profile picture
Michael Fong
10 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Worked efficiently and did a good Job.
Posted on Google Google
Elspeth Werle profile picture
Elspeth Werle
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Steve arrived on time and worked steadily and efficiently to insure that our heat pump and two mini-splits were in top working order. Thank you!
Posted on Google Google
Wayne Mc Kenna profile picture
Wayne Mc Kenna
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Really
Posted on Google Google
TONY URIARTE profile picture
TONY URIARTE
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
ANTON from HOME COMFORT ALLIANCE DID A GREAT-THOROUGH JOB AS USUAL. HES BEEN HERE BEFORE & WE ALWAYS ENJOY HIS SERVICE, VERY PROFESSIONAL & COURTESY & TOOK CARDBOARD WITH HIM, THANKS ANTON...!
Posted on Google Google
Markus profile picture
Markus
8 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
He was very knowledgeable about the units. He serviced the unit quickly and was very professional.
Posted on Google Google
SHIRLEY noonan profile picture
SHIRLEY noonan
8 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
On time and very professional. Looked at all my concerns in a professional manner. Every friendly.
Posted on Google Google
W and M profile picture
W and M
8 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jorge did a great job servicing and doing maintenance on our Carrier heat pump. He arrived on time, wore shoe protectors indoor, was efficient and fast. He was pleasant and knowledgeable as well.
Posted on Google Google
Arun Kumar R profile picture
Arun Kumar R
7 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Sam and Mario did a fantastic job installing our new gas furnace. They demonstrated great customer service and the attention to detail: they put new gas valve, power supply for in-duct purifier, condensing water pump, new filter cabinet + filter that Sam had to step out to shop for, etc. They even upgraded our thermostat's wiring to match the new 2-stage furnace (without hard-defining a timed cutoff on the filter board). I appreciate very much that they did these without us having to ask or monitor, but rather to do a high-quality job (they worked for 6+ hours and took care of everything!). Thank you folks for the great job! We also a good experience with the initial consultant (Vince) who did a thorough job of estimating our new furnace specs. We found them through Costco (Lennox). Our pricing included the 15% costco cash card; their overall quote was reasonable and competitive as well (lower than some of the other quotes we had). We are very happy with the install and service, and would happily recommend this business.
Posted on Google Google
Marcus Pederson profile picture
Marcus Pederson
7 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Annual inspection. Technician was polite and professional.
Posted on Google Google
Al Robinson (Bluestreak57) profile picture
Al Robinson (Bluestreak57)
7 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Tyler let me know he was coming, arrived as expected, and did an amazing job for us! I appreciate his advice and guidance given our system is 26 years old and still performing well!
Posted on Google Google
mega mannn profile picture
mega mannn
7 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
A/C service Great customer service Cody Technician is knowledgeable and professional
Posted on Google Google
Shuchin Cheng profile picture
Shuchin Cheng
6 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
well done!
Posted on Google Google
Faye Asence profile picture
Faye Asence
6 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carter us very detailed and professional!
Posted on Google Google
Tina Becker profile picture
Tina Becker
6 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We had an urgent/emergent heat pump issue early in the morning causing power surges in our home. Called Home Comfort Alliance prior to business hours and was able to talk to a representative who passed our message along. Got a call back at 7:00 AM and was told a senior technician would be out between 9-12. He arrived by 10:15 AM and diagnosed and repaired the problem within 45 minutes. We’ve used this company before for our heat pump and they’ve always been timely, professional and pleasant to deal with. Highly recommend.
Posted on Google Google
Don Lynch profile picture
Don Lynch
6 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Steven did an excellent job maintaining our heating system. He is experienced with heat pumps and able to check out the individual components quickly and efficiently. I very pleased with the service he provided over the last few years that home comfort alliance has been responsible for our annual maintenance
Posted on Google Google
Roxanne Wright profile picture
Roxanne Wright
5 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dillon was very knowledgeable and efficient and gave us great feedback and recommendations for our furnace.
Posted on Google Google
Julie Barich-Davison profile picture
Julie Barich-Davison
5 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dan was on time and professional. He checked the furnace and the heat pump. He looked up what the service record was for each and made sure the areas fixed previously were still working well. All of the communication with Home Comfort Alliance was concise and clear. I recommend this company highly.
Posted on Google Google
ButchBolesGuitar profile picture
ButchBolesGuitar
5 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dan Kinzler was polite, mindful of our home and gave very helpful explinations!
Posted on Google Google
Tony Antoun profile picture
Tony Antoun
3 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Home Comfort is highly recommended - their sales person was customer focused and provided options that minimized any additional costs. The installation operator did a fabulous job with the new installation which rendered excellent results
Posted on Google Google
Kirsten McCarthy profile picture
Kirsten McCarthy
2 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I appreciate the friendly and helpful service.
Posted on Google Google
Michen Thuemer profile picture
Michen Thuemer
2 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew was prompt, friendly and thorough during our annual HVAC diagnostic appt. Highly recommend.
Posted on Google Google
Mona Passwaters profile picture
Mona Passwaters
30 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very friendly and knowledgeable.
Posted on Google Google
Stephen Bonwich profile picture
Stephen Bonwich
30 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Steve is a superb technician and I always look forward to seeing him performing the annual maintenance. His inspection was comprehensive and thorough. He communicated with me regularly and kept me informed as to its progress. He was informative and answered all of my questions.Steve is why I continue to have confidence in Home Care Alliance.
Posted on Google Google
Paul Cogswell profile picture
Paul Cogswell
30 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Brad was very helpful and knowledgeable with my type of system.
Posted on Google Google
B A profile picture
B A
30 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service. Allen is very knowledgeable and explained everything clearly and made sure all my questions were answered.
Posted on Google Google
Lynda Toftdahl profile picture
Lynda Toftdahl
29 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Nate was very nice to work with.
Posted on Google Google
Cara True profile picture
Cara True
29 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen Walker is our trusted service tech for our heat pump and furnace… his knowledge is appreciated and he’s always prompt and professional during our maintenance check up!!
Posted on Google Google
Peter McFadden profile picture
Peter McFadden
29 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Josh arrived on time ready to work early in the am. He educated me on a failing capacitor and was able to switch it out while cleaning up the carbon buildup in the gas furnace. He was great at selling additional services by asking about my hot water heater. One of those,"I'll get to it someday" tasks of draining the hot water tank to get out mineral and metal at the bottom allowing the tank to work more efficiently and extend the tanks life. He was able to complete it while here and for a reasonable fee since he was already here. Good experience all around! I would highly recommend Josh and Home Comfort Alliance.
Posted on Google Google
barbara Lenz profile picture
barbara Lenz
29 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Guys did excellent job installing a Heat-pump. Personable, professional, great with my dog, detail oriented with installation, took their time to do a great job. Considerate of my home. And helped me hook up the charger for my jeep battery that needed charging! Great job.
Posted on Google Google
Marilyn profile picture
Marilyn
29 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Everything went great and was freezing in the house so it was wonderful to have the hear back on.
Posted on Google Google
David Chou profile picture
David Chou
28 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Maintenance person (Anton) was great, very knowledgeable and thorough. For a relatively new unit, the pricing is surprisingly high (not Anton’s fault). The first year checkout was included when the furnace was installed. I prepaid this year (year 2) last year and given the price will pass this upcoming year.
Posted on Google Google
Joanne Monath profile picture
Joanne Monath
28 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Today was another 5-star day for Home Comfort Alliance. Brad Johnson, their tech, was a bit early (yay), very professional, and went right to work. He quickly diagnosed the problem, explaining what was wrong and how it could be easily fixed. I appreciate Brad's respectful demeanour and his expertise. Great company, great service, great employees. A year later, a different tech--Dan--came to perform one year warranty check on our site handler. On time, and with theprofessionalism--I've come to expect this from Home Comfort. . ML
Posted on Google Google
Kenneth Lamothe profile picture
Kenneth Lamothe
26 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dan was amazing. He was able to get us working again fast!!
Posted on Google Google
Jackie Brown profile picture
Jackie Brown
26 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Steven was very friendly and helpful. He did an efficient job and patiently answered all my questions.
Posted on Google Google
Bill Prenevost profile picture
Bill Prenevost
25 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Technician Josh, On time, courteous, clearly explained what was completed and why. 1 year free warranty service.
Posted on Google Google
Eric Adrian profile picture
Eric Adrian
24 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent knowledge
Posted on Google Google
Kathy Stuehrenberg profile picture
Kathy Stuehrenberg
24 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
As always Allen did a great job.
Posted on Google Google
Carl Nencetti profile picture
Carl Nencetti
24 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Danis the consummate professional. He is knowledgeable about HVAC systems, patient and willing to explain what he is doing and why. Overall an excellent experience. If possible please make Dan my Tech for future visits.
Posted on Google Google
Dianna Stanley profile picture
Dianna Stanley
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Punctual and polite.
Posted on Google Google
Bill Gazda profile picture
Bill Gazda
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Chad was professional and answered all my questions. He was also very personable and engaged in good conversation. The experience was very pleasant.
Posted on Google Google
Pete and Mary Mentele profile picture
Pete and Mary Mentele
23 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton did a great job diagnosing and identifying the issues that we were having with our heat pump. He is very courteous and does a great job explaining the details regarding our system. Nice work!
Posted on Google Google
Susan Sanders profile picture
Susan Sanders
22 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Always courteous and efficient
Posted on Google Google
Adam Swaim profile picture
Adam Swaim
22 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dan was on time, friendly and very helpful
Posted on Google Google
Greg Peterson profile picture
Greg Peterson
19 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Went beyond expectations dealing with an old furnace to repair it with better parts than was recommended because they were obsolete. Very professional and a very satisfied customer
Posted on Google Google
cindy forney profile picture
cindy forney
18 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jorge came on time and was very pleasant to talk to. He knew what he needed to do to check my furnace and air conditioner and left me the reports on his findings.
Posted on Google Google
Mary Cunningham profile picture
Mary Cunningham
18 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Carter gave great service. Friendly and knowledgeable. Went above and beyond explaining how I can keep my splits running smoothly. I have asked that he provides my serving going forward. MC
Posted on Google Google
Angelina Lee profile picture
Angelina Lee
18 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Ben from Home Comfort Alliance is a courteous, conscientious and hard worker. Thank you for his hard work and attitude. He is definitely a great asset for the company. He is young, energetic and a great future ahead of him. Thank you.

Federal Way heat pump FAQ

What heat pump rebates are available in Federal Way?

For PSE customers, as of September 2026: $1,500 for a heat pump that replaces electric resistance heat, $1,500 for a heat pump added to a gas furnace, each with up to $2,400 more through Efficiency Boost for income-qualified households (PSE electric resistance to heat pump rebate; PSE hybrid heat pump rebate).

How much does a heat pump cost in Federal Way?

Seattle-area data puts ducted heat pumps between $3,160 and $20,000 depending on efficiency, averaging about $10,218, and one-zone ductless systems between $2,222 and $5,555 (Angi, Seattle heat pump installation costs, updated July 2026; Angi, Seattle mini-split costs, 2026 data). You get a free written estimate from us.

Will a heat pump keep my Federal Way home warm in winter?

Yes. Federal Way winters are mild, and current heat pumps heat efficiently well below freezing. For the rare hard cold snap, the system can use electric backup heat or, in a dual fuel setup, your gas furnace.

Can I keep my gas furnace and add a heat pump?

Yes. That is a hybrid or dual fuel system: the heat pump handles most of the year and the furnace takes over on the coldest days. PSE offers a rebate for it (PSE hybrid heat pump rebate).

Do I need a new electrical panel for a heat pump?

Sometimes. We run a load calculation first. Many homes can add the circuit to the existing panel; others need a service upgrade, which our electricians handle under the same project.

Do I need a permit for a heat pump in Federal Way?

Yes, typically a mechanical permit and an electrical permit, both from the City of Federal Way through MyBuildingPermit (City of Federal Way, Permit Center). We file them and schedule the inspections.

What warranty comes with your work?

We support the manufacturer’s warranty on covered equipment parts, and our labor warranty covers installations for 1 year from installation. Home Comfort Club members (monthly membership starting at $15 a month) with a new system installed by Home Comfort Alliance get extended labor coverage for as long as their membership stays active, up to 5 years from installation.

Why Choose Home Comfort Alliance in Federal Way?

Your Comfort is Our Promise
We promise...
Home Comfort Alliance icon
Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
Home Comfort Alliance icon
To educate and guide you through your options so you’ll find the right solution at the right price.
Home Comfort Alliance icon
Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
Home Comfort Alliance icon
Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
Home Comfort Alliance technician greeting homeowners at the front door

Get a heat pump estimate in Federal Way

A Sumner-based comfort advisor will size the system, confirm your PSE rebate and give you written options with financing.

Call (425) 645-0404

Get an estimate

A Sumner-based comfort advisor will call you to set up your visit.

This field is for validation purposes and should be left unchanged.

Consent Acknowledgement(Required)

By submitting your mobile number, you agree to receive recurring marketing texts from Home Comfort Alliance. Message/data rates may apply. Reply STOP to opt out or HELP for help. Your info won’t be shared or sold except as required by law or in our Privacy Policy.