Heating in Federal Way, WA

Home Comfort Alliance
Home Comfort Alliance
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Ray Sheldon profile picture
8 November 2026
Very helpful, we would use the service in future!
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Jane Campbell profile picture
7 November 2026
Josh was very pleasant and knowledgeable. My furnace had not been checked for 10 years. It is 15 years old. He explained the parts that are wearing out, and the price of that, but he did not try to sell me anything. The furnace is still working, but gives me time to think about options for replacing it. I appreciate the time he took to explain things.
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Frank Read profile picture
6 November 2026
On Thursday November 5th Cody came by to conduct my annual HVAC service. Not only did he advise me when was on his way but he alerted me when he was almost here. He was polite, professional and answered all the questions that I had. Nice job, thank you Cody! Frank
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Cheryl Stickney profile picture
6 November 2026
I was given a detailed explanation of options for a new ductless heat pump and provided a free estimate.
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Kathleen Caldwell profile picture
5 November 2026
Brad did an exceptional job of assisting me with my heat pump problem today. He quizzed me on what I had noticed and tried to do to restart my pump, then measured the motor and its electrical output. He explained everything he did and assured me that I did nothing wrong, but this motor had lived longer than expected already. He advised me on the proper filter I should be using and which motor I should order. He is a credit to Home Comfort Alliance.
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Christina Chailante profile picture
5 November 2026
He was very nice and helpful and explained things. Made me feel comfortable not so stressed
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Reid Goffigon profile picture
5 November 2026
Brad was the best!
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David Woodrell profile picture
4 November 2026
Home Comfort Alliance performed our yearly furnace check-up on time and the inspection was professionally done by Devin, our repairman. Thanks!
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Wendy Bori profile picture
4 November 2026
Allen was here this morning from Home Comfort Alliance to complete annual maintenance. He was so friendly & very professional and explained what he did, when complete. Thanks Allen, it was great!
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Jan Lapiana profile picture
4 November 2026
This visit was for the purpose of providing a quote to replace a heating pump.
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TC Stone profile picture
3 November 2026
Allen has done exceptional maintenance work on both our AC and furnace for many years. He’s always very professional, knowledgeable, and personable. Great job, Allen!
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kim leatham profile picture
3 November 2026
our HVAC system hadn't had service in 7 years. Isaac was great! He was professional and thorough and did a lot of problem solving. Happy to sign up for annual service with Home Comfort Alliance - and hopefully get Isaac back! We’ve now had Brad out to fix some connectivity issues in our two HVAC zones. He really knows what he’s doing. Solved the problems now that we need heat for the winter months They sent him out the day after I called!
Posted on Google Google
Marilyn profile picture
3 November 2026
Everything went great and was freezing in the house so it was wonderful to have the heat back on.
Posted on Google Google
Kai Martin profile picture
3 November 2026
Anton was great! He gave me information that no tech had told me before that I should have had - very appreciated and great service.
Posted on Google Google
nancy hue profile picture
2 November 2026
Okay.. two people to rave about.. Chad Galino (electrician) and Kyle Callahan (heat pump/furnace specialist). We used this company under its old name for our heat pump for years and they were great. These two guys were awesome. Chad walked me through the house and we discussed potential issues/problems, what I can do during a small remodel, my electrical panel and ideas for installation of my light fixtures. He knew his stuff. He'll be installing light fixtures and working on my electric panel soon. Kyle.. he educated me on my furnace and discussed how I will know when I need a new one (mine is old) and what that looks like. He had great suggestions and helped me feel confident about what I need to do when. Also, he serviced my furnace and heat pump and educated me about my heat pump. I highly recommend both men and will tell all of my friends.
Posted on Google Google
L Flynn profile picture
2 November 2026
Mario, Sam, Brian and the entire Home Comfort Alliance team did an outstanding job! We could not be happier and appreciate their hard work and expertise!
Posted on Google Google
Tom Gilpin profile picture
30 October 2026
Great Job.
Posted on Google Google
Margaret profile picture
30 October 2026
I've used Home Comfort Alliance (previously Sullivan's) in Bremerton for a number of years now for my gas furnace and more recently my Heat Pump/AC for maintenance and repairs when needed. Technician Dan, recently provided annual maintenance on both systems in October and as usual, provided great service! It's great to go into the weather months with confidence that these systems have been checked out and are ready to go!
Posted on Google Google
Gaylen Hasson profile picture
30 October 2026
Dan, our technician was on time, informative about his assessment of our furnace and we feel great about using Sullivan Heating & Cooling every year for Fall tuneups and any service we might need. Thanks, Dan!!
Posted on Google Google
Judy Endejan profile picture
30 October 2026
Very good and practical
Posted on Google Google
Kay Ottenbach profile picture
29 October 2026
Wonderful experience. A technician (Dan) was here the morning after I called. He worked and worried over the problem with our furnace, came to a possible fix, ordered the part so he could get it next day and successfully got the furnace up and running on day two. His determination to find the problem and then fix it was phenomenal. Definitely my hero. And Tonya stayed on it also. Bravo to all!
Posted on Google Google
dena wagar profile picture
29 October 2026
The service attendant was detail oriented, courteous, and knowledgeable. He did a great job
Posted on Google Google
Adele W profile picture
29 October 2026
Anton was on time and efficient in completing the furnace maintenance service. Appreciate the summary of the HVAC status and type of filter to use.
Posted on Google Google
Alan Zimmerman profile picture
29 October 2026
Exceptional Professional Service. Anton was super efficient, very knowledgeable, and (on top of) a very impressive human. So glad we chose Home Comfort.!!
Posted on Google Google
Mike Hancock profile picture
28 October 2026
Very professional and informative.
Posted on Google Google
Susan Spong profile picture
28 October 2026
Joshua is an excellent service technician. Listened, problem solved, replaced part and very friendly. Your firm is lucky to have such a great employee.
Posted on Google Google
David Cox profile picture
28 October 2026
Very knowledgeable and willing to explain possible issues.
Posted on Google Google
Edward Tremblay profile picture
28 October 2026
The technicians that installed our furnace were total professionals and did a great job.
Posted on Google Google
Royal profile picture
25 October 2026
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
Posted on Google Google
Heather Campbell profile picture
23 October 2026
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
Posted on Google Google
Bill profile picture
23 October 2026
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
Posted on Google Google
Larry Cline profile picture
23 October 2026
Allen was great
Posted on Google Google
JK Talbot profile picture
23 October 2026
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
Posted on Google Google
Louise Sportelli profile picture
22 October 2026
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
Posted on Google Google
Rosemary Perez profile picture
22 October 2026
Great service and wonderful technician. I couldn't have asked for better
Posted on Google Google
Laura Ritter profile picture
22 October 2026
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
Posted on Google Google
E. W profile picture
22 October 2026
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
Posted on Google Google
Eva Schoenleitner profile picture
22 October 2026
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
Posted on Google Google
Alan Carreon profile picture
22 October 2026
Friendly and informative
Posted on Google Google
David Maack profile picture
22 October 2026
Jorge was prompt, friendly and efficient. Great quick service! Thanks!
Posted on Google Google
JPW profile picture
JPW
22 October 2026
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
Posted on Google Google
Mohammad M profile picture
22 October 2026
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
Posted on Google Google
Darkstar7 profile picture
22 October 2026
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
Posted on Google Google
Jim Strickland profile picture
21 October 2026
Job well done. Very polite, let me know everything he was going to do.
Posted on Google Google
K BB profile picture
21 October 2026
Mikel & Sunny were great to work with.
Posted on Google Google
amy deshaw profile picture
21 October 2026
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.
Posted on Google Google
Anuj Bahl profile picture
20 October 2026
Great attitude and excellent work
Posted on Google Google
John Salinas profile picture
20 October 2026
The regular scheduled service for our heater was performed and the service was great. Allen was professional and completed the work with no issues.
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Angela C profile picture
20 October 2026
Steve did a great job! Home Comfort Alliance is always great and helpful when you call or they come out to work.
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John Kogle profile picture
20 October 2026
Excellent, professional, thorough and detailed service provided. Highly recommend!
BBB Accredited Business since 2002NATE-certified techniciansACCA, Air Conditioning Contractors of America memberTrustAnalytica Top 10 HVAC Contractor Redmond 2026TrustAnalytica Top 10 HVAC Contractor Everett 2026TrustAnalytica Top 10 HVAC Contractor Bremerton 2026

Locally-owned since 1977 • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD) • WA Electrical Contractor Lic. #HOMECCA782DC • NATE-certified technicians • Carrier Factory Authorized Dealer • Mitsubishi Electric Diamond Dealer • Lennox Premier Dealer

Heating in Federal Way, WA

Our technicians repair, tune up and replace gas furnaces, electric furnaces, heat pumps, ductless systems and electric wall heaters in homes across Federal Way. They are dispatched from our Sumner branch; call (425) 645-0404 or use the form, and a comfort advisor will set up the visit. Service and repair visits carry a trip fee, and you get a written price before any repair starts.

Federal Way summers are mild, but the long, damp heating season means most systems here run from October into May.

Heating systems we see in Federal Way

Federal Way homes use a wide mix of heat, because its neighborhoods were built over several decades.

  • Gas furnaces in single-family homes with PSE gas service, some of them 15 to 25 years old.
  • Electric furnaces and air handlers in homes without gas.
  • Electric baseboards and wall heaters in older ramblers, apartments and townhomes.
  • Heat pumps and ductless mini-splits, which have become the most common replacement for electric heat.

Common heating repairs

SystemParts that usually fail
Gas furnaceHot surface ignitor, flame sensor, inducer motor, pressure switch, control board, clogged condensate line
Electric furnaceHeating elements, sequencers, relays, blower motor
Heat pumpCapacitor, contactor, defrost board or sensor, reversing valve, refrigerant leak
Ductless mini-splitDirty filters and coil, blocked drain, sensors, communication errors
Wall heater or baseboardElement, thermostat, limit switch, loose wiring

Many no-heat calls turn out to be simple: a clogged filter, a tripped breaker, a thermostat with dead batteries, or a condensate line that has backed up and shut the furnace off. Check those first; if the heat is still off, call us.

What heating repair costs

Seattle-area data puts most furnace repairs between $139 and $544, about $341 on average, with larger repairs reaching about $2,000 (Angi, Seattle furnace repair costs, updated August 2026). These are published estimates, not our prices. After diagnosis, we give you a written price for each option, and nothing goes ahead without your approval.

Repair or replace?

A repair makes sense when the system is younger, the part is common and the rest of the equipment is sound. Replacement is worth pricing when:

  • The furnace is 15 years old or more and needs a major part.
  • You have paid for several repairs in the last two winters.
  • Some rooms never get warm, or your gas or electric bills keep climbing.
  • The heat exchanger is cracked or the unit fails a safety check.

When replacement is the better choice, see our furnace replacement in Federal Way page, or ask about a heat pump, which also cools in summer.

Fall tune-ups

A yearly tune-up catches worn parts before the first cold night. We clean the burners and flame sensor, test the ignitor and safety switches, check the gas pressures, flue and piping, clear the condensate drain, check the blower and airflow and test the thermostat. On heat pumps we also check refrigerant pressures and the defrost cycle.

Wall heaters and baseboards in older homes and rentals

Many Federal Way homes are rentals, and many rentals still heat with wall units and baseboards. They are simple, but they age: elements burn out, thermostats fail and dust on the coils smells when they first come on. We repair them, and when an owner wants lower bills and a cooler unit in summer, we quote a ductless heat pump instead.

Carbon monoxide and gas safety

A gas furnace that is not burning or venting properly can put carbon monoxide into your home. Every home with gas appliances should have working CO alarms near the bedrooms. If an alarm sounds, get everyone outside and call 911. On gas furnace repair visits we check the venting and look for signs of a cracked heat exchanger. A tune-up is not a carbon monoxide test, so keep working CO alarms on every level.

Thermostats and uneven rooms

A thermostat in the wrong spot, or one that is not set up for your equipment, can make a working system feel broken. A heat pump thermostat that calls for backup heat too early drives up electric bills; one on a sunny wall shuts the heat off while the bedrooms are still cold. We check the settings and wiring, and we can install a smart or zoned control when rooms on different floors need different temperatures.

Filters and indoor air

A clogged filter is the most common reason a furnace overheats and shuts itself off. Most one-inch filters need changing every one to three months; homes with pets, smokers or ongoing construction need it more often. If you want cleaner air, ask about a deeper media filter cabinet, which lasts longer and traps finer dust without choking airflow.

Ducts in crawlspaces

Many Federal Way homes run their ducts through a crawlspace. Over time, joints separate and insulation falls away, and heated air ends up warming the dirt under the house. If a room at the end of a run stays cold, we check the ducts before recommending a bigger furnace.

Rebates for switching to a heat pump (September 2026)

Puget Sound Energy supplies electricity and gas in Federal Way (City of Federal Way, Who Do I Contact). PSE pays $1,500 toward a heat pump that replaces electric resistance heat, with up to $2,400 more through Efficiency Boost (PSE electric resistance to heat pump rebate), and $1,500 plus up to $2,400 toward a heat pump added to a gas furnace (PSE hybrid heat pump rebate). We are a PSE Trade Ally for HVAC and handle the paperwork.

Get an estimateA comfort advisor will call you to set up your visit.

When to call right away

  • You smell gas: leave the house and call PSE or 911 from outside.
  • A CO alarm is sounding.
  • No heat on a freezing night, especially with young children or older adults at home.
  • Water pooling around the furnace, or a burning smell from the vents.

How our technicians work

Home Comfort Alliance has served Puget Sound homeowners since 1977 and is licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD). Our technicians show you what failed, give you a written price and clean up when the job is done. Learn more about our heating and cooling repairs or see all Federal Way services.

Warranty and Home Comfort Club

We support the manufacturer’s warranty on covered equipment parts, and we stand behind our heating installations with a 1-year labor warranty from installation.

Join our Home Comfort Club, a monthly membership starting at $15 a month, and a new system we install gets extended labor coverage for as long as your membership stays active, up to 5 years from installation. Ask your technician or comfort advisor for the current plan details.

What our Customers are Saying!

EXCELLENT
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Based on 5115 reviews
Posted on Google Google
kim leatham profile picture
kim leatham
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
our HVAC system hadn't had service in 7 years. Isaac was great! He was professional and thorough and did a lot of problem solving. Happy to sign up for annual service with Home Comfort Alliance - and hopefully get Isaac back! We’ve now had Brad out to fix some connectivity issues in our two HVAC zones. He really knows what he’s doing. Solved the problems now that we need heat for the winter months They sent him out the day after I called!
Posted on Google Google
Marilyn profile picture
Marilyn
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Everything went great and was freezing in the house so it was wonderful to have the heat back on.
Posted on Google Google
Kai Martin profile picture
Kai Martin
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was great! He gave me information that no tech had told me before that I should have had - very appreciated and great service.
Posted on Google Google
nancy hue profile picture
nancy hue
2 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Okay.. two people to rave about.. Chad Galino (electrician) and Kyle Callahan (heat pump/furnace specialist). We used this company under its old name for our heat pump for years and they were great. These two guys were awesome. Chad walked me through the house and we discussed potential issues/problems, what I can do during a small remodel, my electrical panel and ideas for installation of my light fixtures. He knew his stuff. He'll be installing light fixtures and working on my electric panel soon. Kyle.. he educated me on my furnace and discussed how I will know when I need a new one (mine is old) and what that looks like. He had great suggestions and helped me feel confident about what I need to do when. Also, he serviced my furnace and heat pump and educated me about my heat pump. I highly recommend both men and will tell all of my friends.
Posted on Google Google
L Flynn profile picture
L Flynn
2 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mario, Sam, Brian and the entire Home Comfort Alliance team did an outstanding job! We could not be happier and appreciate their hard work and expertise!
Posted on Google Google
Tom Gilpin profile picture
Tom Gilpin
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great Job.
Posted on Google Google
Margaret profile picture
Margaret
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I've used Home Comfort Alliance (previously Sullivan's) in Bremerton for a number of years now for my gas furnace and more recently my Heat Pump/AC for maintenance and repairs when needed. Technician Dan, recently provided annual maintenance on both systems in October and as usual, provided great service! It's great to go into the weather months with confidence that these systems have been checked out and are ready to go!
Posted on Google Google
Gaylen Hasson profile picture
Gaylen Hasson
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dan, our technician was on time, informative about his assessment of our furnace and we feel great about using Sullivan Heating & Cooling every year for Fall tuneups and any service we might need. Thanks, Dan!!
Posted on Google Google
Judy Endejan profile picture
Judy Endejan
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very good and practical
Posted on Google Google
Kay Ottenbach profile picture
Kay Ottenbach
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Wonderful experience. A technician (Dan) was here the morning after I called. He worked and worried over the problem with our furnace, came to a possible fix, ordered the part so he could get it next day and successfully got the furnace up and running on day two. His determination to find the problem and then fix it was phenomenal. Definitely my hero. And Tonya stayed on it also. Bravo to all!
Posted on Google Google
dena wagar profile picture
dena wagar
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The service attendant was detail oriented, courteous, and knowledgeable. He did a great job
Posted on Google Google
Adele W profile picture
Adele W
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was on time and efficient in completing the furnace maintenance service. Appreciate the summary of the HVAC status and type of filter to use.
Posted on Google Google
Alan Zimmerman profile picture
Alan Zimmerman
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Exceptional Professional Service. Anton was super efficient, very knowledgeable, and (on top of) a very impressive human. So glad we chose Home Comfort.!!
Posted on Google Google
Mike Hancock profile picture
Mike Hancock
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional and informative.
Posted on Google Google
Susan Spong profile picture
Susan Spong
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Joshua is an excellent service technician. Listened, problem solved, replaced part and very friendly. Your firm is lucky to have such a great employee.
Posted on Google Google
David Cox profile picture
David Cox
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very knowledgeable and willing to explain possible issues.
Posted on Google Google
Edward Tremblay profile picture
Edward Tremblay
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The technicians that installed our furnace were total professionals and did a great job.
Posted on Google Google
Royal profile picture
Royal
25 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
Posted on Google Google
Heather Campbell profile picture
Heather Campbell
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
Posted on Google Google
Bill profile picture
Bill
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
Posted on Google Google
Larry Cline profile picture
Larry Cline
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was great
Posted on Google Google
JK Talbot profile picture
JK Talbot
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
Posted on Google Google
Louise Sportelli profile picture
Louise Sportelli
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
Posted on Google Google
Rosemary Perez profile picture
Rosemary Perez
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service and wonderful technician. I couldn't have asked for better
Posted on Google Google
Laura Ritter profile picture
Laura Ritter
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
Posted on Google Google
E. W profile picture
E. W
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
Posted on Google Google
Eva Schoenleitner profile picture
Eva Schoenleitner
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
Posted on Google Google
Alan Carreon profile picture
Alan Carreon
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly and informative
Posted on Google Google
David Maack profile picture
David Maack
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jorge was prompt, friendly and efficient. Great quick service! Thanks!
Posted on Google Google
JPW profile picture
JPW
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
Posted on Google Google
Mohammad M profile picture
Mohammad M
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
Posted on Google Google
Darkstar7 profile picture
Darkstar7
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
Posted on Google Google
Jim Strickland profile picture
Jim Strickland
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Job well done. Very polite, let me know everything he was going to do.
Posted on Google Google
K BB profile picture
K BB
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mikel & Sunny were great to work with.
Posted on Google Google
amy deshaw profile picture
amy deshaw
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.
Posted on Google Google
Anuj Bahl profile picture
Anuj Bahl
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great attitude and excellent work
Posted on Google Google
John Salinas profile picture
John Salinas
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The regular scheduled service for our heater was performed and the service was great. Allen was professional and completed the work with no issues.
Posted on Google Google
Angela C profile picture
Angela C
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Steve did a great job! Home Comfort Alliance is always great and helpful when you call or they come out to work.
Posted on Google Google
John Kogle profile picture
John Kogle
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent, professional, thorough and detailed service provided. Highly recommend!
Posted on Google Google
Wes Plate profile picture
Wes Plate
19 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was great! Serviced our mini splits and provided helpful advice.
Posted on Google Google
Ed Connor profile picture
Ed Connor
19 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Bradley is simply the best. He installed the new motor on our heating unit quickly and proficiently. He is very competent and very knowledgeable. Truly a pleasure to work with. Kudos also go to Home comfort alliance because they generously assumed the cost of shipping the motor via air freight so that I would have it as soon as possible. Bradley and his company deserve the highest possible rating.
Posted on Google Google
Lois Werelus profile picture
Lois Werelus
17 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton serviced my furnace yesterday. He was professional and friendly. I absolutely want him to return next year. He explained his findings to me with knowledge and kindness. Thank you Anton!!
Posted on Google Google
James Park profile picture
James Park
16 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Josh was great and has helped me twice now. I highly recommend him!
Posted on Google Google
Mark Phillips profile picture
Mark Phillips
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Devon did our heat pump annual inspection. He was thorough and efficient. Explained how it was functioning and walked us through several thermostat functions.
Posted on Google Google
Susan S. profile picture
Susan S.
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mike from Home Comfort Alliance came today to gather information in aid of providing a quote for replacing my furnace and adding AC through Costco's many services. He did a thorough inspection, explained all my options and clearly answered all my questions. Mike was very congenial and knowledgeable--an excellent person to work with. He now will be providing me quotes per my various options. In addition, my dog really liked him--an important seal of approval!
Posted on Google Google
John Prentice profile picture
John Prentice
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen did a great job!
Posted on Google Google
James Epting profile picture
James Epting
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Semperfi
Posted on Google Google
danrung vanichkul profile picture
danrung vanichkul
14 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The technician Dan was very knowledgeable and kept us informed of his progress. He finished in a timely manner and answered all questions. I highly recommend his services.
Posted on Google Google
A.M. Medina profile picture
A.M. Medina
14 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great to see Dan again Nice job Good work
Posted on Google Google
Wayne or Dale Schumacher profile picture
Wayne or Dale Schumacher
13 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen Walker did a great job. Professional, personable, on time, and thorough. Good to see him again!

Federal Way heating FAQ

How much does furnace repair cost in Federal Way?

Seattle-area data puts most furnace repairs between $139 and $544, about $341 on average, with major repairs near $2,000 (Angi, Seattle furnace repair costs, updated August 2026). These are published estimates; we give you a written price after diagnosis.

Should I repair or replace my furnace?

If the furnace is past about 15 years old, has needed several repairs, or the repair would cost a large share of a new unit, replacement usually makes more sense. See our Federal Way furnace replacement page for costs and options.

Who supplies natural gas in Federal Way?

Puget Sound Energy supplies natural gas and electricity in Federal Way (City of Federal Way, Who Do I Contact). If you smell gas, leave the house and call PSE or 911 from outside.

Can I get a rebate to replace electric baseboards?

Yes, if PSE is your electric utility. As of September 2026, PSE pays $1,500 toward a heat pump that replaces electric resistance heat, with up to $2,400 more for income-qualified households (PSE electric resistance to heat pump rebate).

How often should a furnace be serviced?

Once a year, ideally in early fall before the first cold nights. Filters should be checked every one to three months.

Do you work on wall heaters and baseboard heat?

Yes. We repair and replace electric wall heaters, baseboards and their thermostats, and we can quote a heat pump or ductless system to replace them.

What warranty comes with your work?

We support the manufacturer’s warranty on covered equipment parts, and our labor warranty covers installations for 1 year from installation. Home Comfort Club members (monthly membership starting at $15 a month) with a new system installed by Home Comfort Alliance get extended labor coverage for as long as their membership stays active, up to 5 years from installation.

Why Choose Home Comfort Alliance in Federal Way?

Your Comfort is Our Promise
We promise...
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Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
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To educate and guide you through your options so you’ll find the right solution at the right price.
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Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
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Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
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Get a heating estimate in Federal Way

A Sumner-based comfort advisor will set up your visit, and our technician will give you a written price before any work starts.

Call (425) 645-0404

Get an estimate

A Sumner-based comfort advisor will call you to set up your visit.

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