Heating in Federal Way, WA

 

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  • Serving Puget Sound homeowners since 1977
  • 4.8 stars from 5,000+ reviews
  • Licensed, bonded and insured in Washington
  • PSE Trade Ally contractor
  • WA Contractor Reg. #HOMECCA785BD

Heating in Federal Way, WA

Our technicians repair, tune up and replace gas furnaces, electric furnaces, heat pumps, ductless systems and electric wall heaters in homes across Federal Way. They are dispatched from our Sumner branch; call (425) 645-0404 or use the form, and a comfort advisor will set up the visit. Service and repair visits carry a trip fee, and you get a written price before any repair starts.

Federal Way summers are mild, but the long, damp heating season means most systems here run from October into May.

Heating systems we see in Federal Way

Federal Way homes use a wide mix of heat, because its neighborhoods were built over several decades.

  • Gas furnaces in single-family homes with PSE gas service, some of them 15 to 25 years old.
  • Electric furnaces and air handlers in homes without gas.
  • Electric baseboards and wall heaters in older ramblers, apartments and townhomes.
  • Heat pumps and ductless mini-splits, which have become the most common replacement for electric heat.

Common heating repairs

SystemParts that usually fail
Gas furnaceHot surface ignitor, flame sensor, inducer motor, pressure switch, control board, clogged condensate line
Electric furnaceHeating elements, sequencers, relays, blower motor
Heat pumpCapacitor, contactor, defrost board or sensor, reversing valve, refrigerant leak
Ductless mini-splitDirty filters and coil, blocked drain, sensors, communication errors
Wall heater or baseboardElement, thermostat, limit switch, loose wiring

Many no-heat calls turn out to be simple: a clogged filter, a tripped breaker, a thermostat with dead batteries, or a condensate line that has backed up and shut the furnace off. Check those first; if the heat is still off, call us.

What heating repair costs

Seattle-area data puts most furnace repairs between $139 and $544, about $341 on average, with larger repairs reaching about $2,000 (Angi, Seattle furnace repair costs, updated August 2026). These are published estimates, not our prices. After diagnosis, we give you a written price for each option, and nothing goes ahead without your approval.

Repair or replace?

A repair makes sense when the system is younger, the part is common and the rest of the equipment is sound. Replacement is worth pricing when:

  • The furnace is 15 years old or more and needs a major part.
  • You have paid for several repairs in the last two winters.
  • Some rooms never get warm, or your gas or electric bills keep climbing.
  • The heat exchanger is cracked or the unit fails a safety check.

When replacement is the better choice, see our furnace replacement in Federal Way page, or ask about a heat pump, which also cools in summer.

Fall tune-ups

A yearly tune-up catches worn parts before the first cold night. We clean the burners and flame sensor, test the ignitor and safety switches, check the gas pressure and combustion, inspect the heat exchanger, clear the condensate drain, check the blower and airflow and test the thermostat. On heat pumps we also check refrigerant pressures and the defrost cycle.

Wall heaters and baseboards in older homes and rentals

Many Federal Way homes are rentals, and many rentals still heat with wall units and baseboards. They are simple, but they age: elements burn out, thermostats fail and dust on the coils smells when they first come on. We repair them, and when an owner wants lower bills and a cooler unit in summer, we quote a ductless heat pump instead.

Carbon monoxide and gas safety

A gas furnace that is not burning or venting properly can put carbon monoxide into your home. Every home with gas appliances should have working CO alarms near the bedrooms. If an alarm sounds, get everyone outside and call 911. On gas furnace visits we check the venting and look for signs of a cracked heat exchanger.

Thermostats and uneven rooms

A thermostat in the wrong spot, or one that is not set up for your equipment, can make a working system feel broken. A heat pump thermostat that calls for backup heat too early drives up electric bills; one on a sunny wall shuts the heat off while the bedrooms are still cold. We check the settings and wiring, and we can install a smart or zoned control when rooms on different floors need different temperatures.

Filters and indoor air

A clogged filter is the most common reason a furnace overheats and shuts itself off. Most one-inch filters need changing every one to three months; homes with pets, smokers or ongoing construction need it more often. If you want cleaner air, ask about a deeper media filter cabinet, which lasts longer and traps finer dust without choking airflow.

Ducts in crawlspaces

Many Federal Way homes run their ducts through a crawlspace. Over time, joints separate and insulation falls away, and heated air ends up warming the dirt under the house. If a room at the end of a run stays cold, we check the ducts before recommending a bigger furnace.

Rebates for switching to a heat pump (September 2026)

Puget Sound Energy supplies electricity and gas in Federal Way (City of Federal Way, Who Do I Contact). PSE pays $1,500 toward a heat pump that replaces electric resistance heat, with up to $2,400 more through Efficiency Boost (PSE electric resistance to heat pump rebate), and $1,500 plus up to $2,400 toward a heat pump added to a gas furnace (PSE hybrid heat pump rebate). We are a PSE Trade Ally for HVAC and handle the paperwork.

When to call right away

  • You smell gas: leave the house and call PSE or 911 from outside.
  • A CO alarm is sounding.
  • No heat on a freezing night, especially with young children or older adults at home.
  • Water pooling around the furnace, or a burning smell from the vents.

How our technicians work

Home Comfort Alliance has served Puget Sound homeowners since 1977 and is licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD). Our technicians show you what failed, give you a written price and clean up when the job is done. Learn more about our heating and cooling repairs or see all Federal Way services.

Warranty and Home Comfort Club

We support the manufacturer’s warranty on covered equipment parts, and we stand behind our heating installations with a 1-year labor warranty from installation.

Join our Home Comfort Club, a monthly membership starting at $15 a month, and the labor warranty on repairs is extended for as long as your prepaid membership runs, up to 5 years from installation. Ask your technician or comfort advisor for the current plan details.

Federal Way heating FAQ

How much does furnace repair cost in Federal Way?

Seattle-area data puts most furnace repairs between $139 and $544, about $341 on average, with major repairs near $2,000 (Angi, Seattle furnace repair costs, updated August 2026). These are published estimates; we give you a written price after diagnosis.

Should I repair or replace my furnace?

If the furnace is past about 15 years old, has needed several repairs, or the repair would cost a large share of a new unit, replacement usually makes more sense. See our Federal Way furnace replacement page for costs and options.

Who supplies natural gas in Federal Way?

Puget Sound Energy supplies natural gas and electricity in Federal Way (City of Federal Way, Who Do I Contact). If you smell gas, leave the house and call PSE or 911 from outside.

Can I get a rebate to replace electric baseboards?

Yes, if PSE is your electric utility. As of September 2026, PSE pays $1,500 toward a heat pump that replaces electric resistance heat, with up to $2,400 more for income-qualified households (PSE electric resistance to heat pump rebate).

How often should a furnace be serviced?

Once a year, ideally in early fall before the first cold nights. Filters should be checked every one to three months.

Do you work on wall heaters and baseboard heat?

Yes. We repair and replace electric wall heaters, baseboards and their thermostats, and we can quote a heat pump or ductless system to replace them.

What warranty comes with your work?

We support the manufacturer’s warranty on covered equipment parts, and our labor warranty covers installations for 1 year from installation. Home Comfort Club members (monthly membership starting at $15 a month) get the labor warranty on repairs extended for as long as their prepaid membership runs, up to 5 years from installation.

Get a heating estimate in Federal Way

A Sumner-based comfort advisor will set up your visit, and our technician will give you a written price before any work starts.

Get an estimateCall (425) 645-0404

Why Choose Home Comfort Alliance in Federal Way?

Your Comfort is Our Promise
We promise...
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Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
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To educate and guide you through your options so you’ll find the right solution at the right price.
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Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
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Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
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What our Customers are Saying!

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Based on 5042 reviews
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Greg Peterson profile picture
Greg Peterson
19 September 2026
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Went beyond expectations dealing with an old furnace to repair it with better parts than was recommended because they were obsolete. Very professional and a very satisfied customer
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cindy forney
18 September 2026
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Jorge came on time and was very pleasant to talk to. He knew what he needed to do to check my furnace and air conditioner and left me the reports on his findings.
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Mary Cunningham profile picture
Mary Cunningham
18 September 2026
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Carter gave great service. Friendly and knowledgeable. Went above and beyond explaining how I can keep my splits running smoothly. I have asked that he provides my serving going forward. MC
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Angelina Lee profile picture
Angelina Lee
18 September 2026
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Ben from Home Comfort Alliance is a courteous, conscientious and hard worker. Thank you for his hard work and attitude. He is definitely a great asset for the company. He is young, energetic and a great future ahead of him. Thank you.
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Timothy Walton
17 September 2026
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As always, Ryan was on-time, skillful, and courteous. He explains things well. He's our favorite!
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Stephanie Manke profile picture
Stephanie Manke
16 September 2026
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The technician Tyler was on time and professional. At the end of the service, we noticed the thermostat batteries had died and got those changed out as a bonus part of the visit.
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Cindy Krasselt
16 September 2026
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Our experience purchasing a heatpump/ furnace with Russell at Home Comfort Alliance, was both professional and informative. Questions were researched and answers returned in a timely manner.
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Sissy Ross profile picture
Sissy Ross
15 September 2026
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He was great! Answered all questions and was very patient and courteous.
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George Wilson profile picture
George Wilson
15 September 2026
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We had the Indore units hydro cleaned and the difference is truly noticeable. The tech was Reylli and his professionalism was outstanding. We look forward to having him service our units again.
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Elizabeth Rohlfing profile picture
Elizabeth Rohlfing
15 September 2026
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I have consistently received excellent service from this company. Dan, the technician, was informative and helpful. I really appreciate the quality of service.
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Kim Porter profile picture
Kim Porter
12 September 2026
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Excellent service..duct cleaning!!! Great job friendlt and respectful of home!!!
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David Duncan profile picture
David Duncan
11 September 2026
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Was referred by PSE for a heater and heatpump. They worked with us well and the installers were great. Everything is working well and I hope it stays that way. Kendrick did the annual service of the system and did a wonderful job.
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Donna Fadenrecht
11 September 2026
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Anton was very pleasant and took care of my maintenance quickly.
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Michelle Wilkinson profile picture
Michelle Wilkinson
11 September 2026
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Tyler was very knowledgeable, polite and courteous. He told me a lot about my unit, and I really appreciated his positive attitude on solving this issue for us and taking care of it as soon as possible. He's a man of his word.
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mark hallstrom
11 September 2026
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Dan was great
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Bright An profile picture
Bright An
11 September 2026
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The two installation technicians were not only highly skilled and meticulous in their work, but they also left the site spotless upon completion. On a scale where ten is the maximum score, I would give your company a rating of twelve.
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Cindy Phillips
10 September 2026
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Cody arrived on time, very professional and courteous. Also, very personable and took care of my annual maintenance fairly quickly.
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jenette tuada
10 September 2026
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Excellent work completed by the team! Thank you Travin, Scott, Justin and Armando.
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marjorie moore
10 September 2026
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Always excellent service. We have been with G&S..now Home Comfort Alliance for more than 10 years. They are always responsive, honest and have wonderful technicians. I highly recommend.
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VANCE CRUMPLER
10 September 2026
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Todd did our consultation and was extremely nice and very knowledgeable! Highly recommend! We just had Reylli come and clean out our duct work and he did great as well!
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Joe M profile picture
Joe M
9 September 2026
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They were on time, thoroughly completed the work, and did a great job. Steve has worked with us for several years and has always done a great job.
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Randy Harrison
9 September 2026
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Anton was on time, professional, courteous and thorough. Seemed very knowledgeable on the system I have. Could not ask for more.
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Ray Thomas profile picture
Ray Thomas
9 September 2026
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Anton from Home Comfort Alliance was very personable and efficient in doing our pms on A/C and furnace. A couple very useful suggestions and easily provided quotes on comparable replacements for our 39 year old furnace. But said we had done a good job of maintaining and doing needed repairs. Raised our confidence to get through yet another winter. No absolutes but also that it’s easily replaced if it has an unlikely major failure. Thanks, Anton and HCA.
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Alex Lin profile picture
Alex Lin
8 September 2026
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Clean and professional installation!
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Micbael Maurer profile picture
Micbael Maurer
6 September 2026
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Allen answered all my questions wonderfully. Thanks to him I gained important to me knowledge on heat pump systems for a possible new addition. He also gave me knowledge on air filters plus answered many more questions I had. Next year for my heating unit maintenance please send me Allen again.
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Linda Owen
3 September 2026
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Home Comfort Alliance has given us exceptional service over several years--from the front office staff to the very capable service reps that come to our door. Our most recent service rep, Isaac, had a handle over every aspect of the service call--from the technical work involved, various options and upgrades to consider, as well as handling the processing of our contract and payments. We have absolute confidence in Home Comfort Alliance and really enjoy the seamless service they give us.
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Kris Kyzans
3 September 2026
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Professional service provided
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Adam King profile picture
Adam King
3 September 2026
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I've been using Home Comfort Alliance for about five years now. All of their techs are great; Anton is incredibly knowledgeable about all things HVAC. He recommends what is needed and explains why a service would benefit me in great detail. Thanks Anton!
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D Palermo
3 September 2026
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Steve was great! He not only checks my HVAC system but always provides tips and information on its function and how to get the best use out of it. So easy to setup an appointment with Home Comfort Alliance - Bremerton. Thank you.
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carol rice
2 September 2026
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This company is awesome. Year check up.
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Kin Lau profile picture
Kin Lau
2 September 2026
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Technician gave me good advice on the installation of my EV charger. Detailed estimates provided onsite after careful inspection of my electrical panel.
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Kendra Porath
1 September 2026
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We’ve been using this company for years. Extremely reliant. Reilly was great!
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Cris Moran profile picture
Cris Moran
31 August 2026
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The Technicians Matthew Willard and Michael Moore did a great job. They were very professional and fast. I had my old gas furnace replaced and an air conditioning unit installed. Everything looks great. 4 days later and the AC is keeping the house nice and cool. The electrical installation looks good too but I didn’t get to meet the electrical technicians because I left for work. I think that their names were Armando and Justin. Thank you, home comfort.
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Debbie Ridgway
31 August 2026
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Allen Walker is very thorough. I am always pleased when he is the technician.
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Tamara Matheny
31 August 2026
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Robert was very knowledgeable and answered all of my questions. Looking forward to my AC installation soon! Highly recommend Home Comfort Alliance!
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Bruce Beck
31 August 2026
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⭐⭐⭐⭐⭐ I can't say enough good things about Home Comfort Alliance and, in particular, Kelly Robblee and Michael Hanson. Home Comfort Alliance installed a new furnace in our home in late 2024/early 2025. This May, we discovered that our electric sauna no longer had power. Because we rarely use it, we hadn't noticed the problem sooner. I contacted Home Comfort Alliance thinking the sauna circuit may have been disconnected during the electrical work associated with the furnace installation. I honestly wasn't sure what kind of response I'd get given how much time had passed, but they took my concern seriously and sent Kelly and Michael to investigate. They quickly traced the problem and discovered that Home Comfort Alliance hadn't caused it at all. A completely different contractor who installed our electric car charger had taken the power from the sauna circuit. Here's the part that really impressed me: even after determining that it wasn't their responsibility, Kelly and Michael offered to fix the problem for us anyway. That is exceptional customer service. They were professional, knowledgeable and thorough, and there was never any attempt to brush off our concern or pass the problem along once they discovered someone else had caused it. It's easy to give a company five stars when everything goes perfectly. I think you learn much more about a company by seeing how they respond when a customer comes to them with a problem. Kelly, Michael and Home Comfort Alliance exceeded my expectations. This is exactly the kind of company you want to do business with, and I wouldn't hesitate to recommend them.
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Habit
31 August 2026
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Dan was awesome. He didn't just fix the issue and leave—he actually took a minute to explain what went wrong and how I can keep it from happening again. Super polite, kept everything clean, and was really respectful of our house. Highly recommend!
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Beate Schafer
30 August 2026
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Jorge did a thorough job in the annual maintenance of our air conditioner and heater.
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Patrick Fossey
29 August 2026
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Very professional and competent!!! Todd did a great job helping is with the project and now we just need to wait for our imstall
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Barbara Stuart profile picture
Barbara Stuart
28 August 2026
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Keith did routine maintenance on our furnace and generator. He was prompt, respectful, personable, skilled, and best of all, highly informative. I learned a lot about our systems as a result of his visit. I will request that Keith do all our maintenance in the future.
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Deby Whalen
28 August 2026
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Very nice and informative Didn’t talk down to me as a female we often do get that.
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Chris Elliott profile picture
Chris Elliott
27 August 2026
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Reylli went the extra mile by patching a hole in my duct during a routine inspection. Thank you!
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Suzie Heid profile picture
Suzie Heid
27 August 2026
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Love Home Comfort Alliance and love Josh for our annual maintenance. They've always done us good.
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Jon Brock profile picture
Jon Brock
27 August 2026
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Tom, the estimator, was knowledgeable, well prepared, and well-equipped. The company has invested well in systems for proper assessment of the healing and cooling system requirements for the space. This along with Tom's experience produced a practical project at a competitive price. I have confidence that the installation will go well and perform well.
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Robert Pugh profile picture
Robert Pugh
27 August 2026
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We had our HVAC mini split clean and maintenance
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J C (jmc) profile picture
J C (jmc)
27 August 2026
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Stephen is great, He’s been here two years in a row, and is always respectful, timely, and conscientious, and very clear with this communications!
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Rick Calegari
26 August 2026
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Dan was very friendly and did a great job. He was very thorough and explained all aspects of the inspection. My wife can see why the previous owners continued to use Home Comfort Alliance.
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Peggy Fuqua
26 August 2026
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Allen did a great job servicing my AC. The thermostat needed to be replaced and the annual AC service needed to be done. He was professional, knowledgeable and friendly. He walked me through the functions of the new thermostat so I would understand how it operates. I was very pleased with the services provided.
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Lekan F
26 August 2026
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Highly professional service. Andrew showed up on time and did great work, provided relevant information and recommendations to keep our heating and cooling system up and running. Thanks again!
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Roger Kouchi profile picture
Roger Kouchi
26 August 2026
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Kedrick Bennett did a great job. He was on time. In fact, he was a little early. He was professional, thorough, and very knowledgeable. He explained everything in detail.