Our technicians repair, tune up and replace gas furnaces, electric furnaces, heat pumps, ductless systems and electric wall heaters in homes across Federal Way. They are dispatched from our Sumner branch; call (425) 645-0404 or use the form, and a comfort advisor will set up the visit. Service and repair visits carry a trip fee, and you get a written price before any repair starts.
Federal Way summers are mild, but the long, damp heating season means most systems here run from October into May.
Federal Way homes use a wide mix of heat, because its neighborhoods were built over several decades.
| System | Parts that usually fail |
|---|---|
| Gas furnace | Hot surface ignitor, flame sensor, inducer motor, pressure switch, control board, clogged condensate line |
| Electric furnace | Heating elements, sequencers, relays, blower motor |
| Heat pump | Capacitor, contactor, defrost board or sensor, reversing valve, refrigerant leak |
| Ductless mini-split | Dirty filters and coil, blocked drain, sensors, communication errors |
| Wall heater or baseboard | Element, thermostat, limit switch, loose wiring |
Many no-heat calls turn out to be simple: a clogged filter, a tripped breaker, a thermostat with dead batteries, or a condensate line that has backed up and shut the furnace off. Check those first; if the heat is still off, call us.
Seattle-area data puts most furnace repairs between $139 and $544, about $341 on average, with larger repairs reaching about $2,000 (Angi, Seattle furnace repair costs, updated August 2026). These are published estimates, not our prices. After diagnosis, we give you a written price for each option, and nothing goes ahead without your approval.
A repair makes sense when the system is younger, the part is common and the rest of the equipment is sound. Replacement is worth pricing when:
When replacement is the better choice, see our furnace replacement in Federal Way page, or ask about a heat pump, which also cools in summer.
A yearly tune-up catches worn parts before the first cold night. We clean the burners and flame sensor, test the ignitor and safety switches, check the gas pressure and combustion, inspect the heat exchanger, clear the condensate drain, check the blower and airflow and test the thermostat. On heat pumps we also check refrigerant pressures and the defrost cycle.
Many Federal Way homes are rentals, and many rentals still heat with wall units and baseboards. They are simple, but they age: elements burn out, thermostats fail and dust on the coils smells when they first come on. We repair them, and when an owner wants lower bills and a cooler unit in summer, we quote a ductless heat pump instead.
A gas furnace that is not burning or venting properly can put carbon monoxide into your home. Every home with gas appliances should have working CO alarms near the bedrooms. If an alarm sounds, get everyone outside and call 911. On gas furnace visits we check the venting and look for signs of a cracked heat exchanger.
A thermostat in the wrong spot, or one that is not set up for your equipment, can make a working system feel broken. A heat pump thermostat that calls for backup heat too early drives up electric bills; one on a sunny wall shuts the heat off while the bedrooms are still cold. We check the settings and wiring, and we can install a smart or zoned control when rooms on different floors need different temperatures.
A clogged filter is the most common reason a furnace overheats and shuts itself off. Most one-inch filters need changing every one to three months; homes with pets, smokers or ongoing construction need it more often. If you want cleaner air, ask about a deeper media filter cabinet, which lasts longer and traps finer dust without choking airflow.
Many Federal Way homes run their ducts through a crawlspace. Over time, joints separate and insulation falls away, and heated air ends up warming the dirt under the house. If a room at the end of a run stays cold, we check the ducts before recommending a bigger furnace.
Puget Sound Energy supplies electricity and gas in Federal Way (City of Federal Way, Who Do I Contact). PSE pays $1,500 toward a heat pump that replaces electric resistance heat, with up to $2,400 more through Efficiency Boost (PSE electric resistance to heat pump rebate), and $1,500 plus up to $2,400 toward a heat pump added to a gas furnace (PSE hybrid heat pump rebate). We are a PSE Trade Ally for HVAC and handle the paperwork.
Home Comfort Alliance has served Puget Sound homeowners since 1977 and is licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD). Our technicians show you what failed, give you a written price and clean up when the job is done. Learn more about our heating and cooling repairs or see all Federal Way services.
We support the manufacturer’s warranty on covered equipment parts, and we stand behind our heating installations with a 1-year labor warranty from installation.
Join our Home Comfort Club, a monthly membership starting at $15 a month, and the labor warranty on repairs is extended for as long as your prepaid membership runs, up to 5 years from installation. Ask your technician or comfort advisor for the current plan details.
Seattle-area data puts most furnace repairs between $139 and $544, about $341 on average, with major repairs near $2,000 (Angi, Seattle furnace repair costs, updated August 2026). These are published estimates; we give you a written price after diagnosis.
If the furnace is past about 15 years old, has needed several repairs, or the repair would cost a large share of a new unit, replacement usually makes more sense. See our Federal Way furnace replacement page for costs and options.
Puget Sound Energy supplies natural gas and electricity in Federal Way (City of Federal Way, Who Do I Contact). If you smell gas, leave the house and call PSE or 911 from outside.
Yes, if PSE is your electric utility. As of September 2026, PSE pays $1,500 toward a heat pump that replaces electric resistance heat, with up to $2,400 more for income-qualified households (PSE electric resistance to heat pump rebate).
Once a year, ideally in early fall before the first cold nights. Filters should be checked every one to three months.
Yes. We repair and replace electric wall heaters, baseboards and their thermostats, and we can quote a heat pump or ductless system to replace them.
We support the manufacturer’s warranty on covered equipment parts, and our labor warranty covers installations for 1 year from installation. Home Comfort Club members (monthly membership starting at $15 a month) get the labor warranty on repairs extended for as long as their prepaid membership runs, up to 5 years from installation.
A Sumner-based comfort advisor will set up your visit, and our technician will give you a written price before any work starts.
Get an estimateCall (425) 645-0404