Heat Pumps in Gig Harbor, WA

Home Comfort Alliance
Home Comfort Alliance
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Laura Pollack profile picture
10 November 2026
Tom was prompt and did an outstanding job explaining the options and process with us.
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Steven Ratcliffe profile picture
9 November 2026
Kyle is extraordinary. Very friendly, helpful, very efficient and knowledgeable. He is a real credit to Home Comfort and we enjoyed his company and expertise.
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David McMurrin profile picture
9 November 2026
Had a new hot water heater installed today. Ben did a great job. Professional, efficient and friendly. Price was good too!
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David Zeng profile picture
9 November 2026
We had a Mitsubishi intelli-HEAT heat pump system installed by Home Comfort Alliance this spring. This fall the furnace blower started running on its own after heating cycles, and we also found that the furnace model needed to be corrected to match our contract. Once I reached out, the team responded the same day and had everything taken care of within a week. A special thank you to Vince Barry and Chyanne Obie. Vince personally followed up with phone calls and worked quickly to get the right furnace scheduled, and Chyanne kept me updated every step of the way and made sure everything was coordinated. Jeff Palm came out, took the time to look into the blower issue carefully, and followed up with the cause. Samuel Mahnke and Mario Felix did the furnace replacement today. They were on time, professional, and careful in our home. Thanks also to Allyson Simpson for her help along the way. Great communication and a team that really follows through. Thank you all!
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Ray Sheldon profile picture
8 November 2026
Very helpful, we would use the service in future!
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Jane Campbell profile picture
7 November 2026
Josh was very pleasant and knowledgeable. My furnace had not been checked for 10 years. It is 15 years old. He explained the parts that are wearing out, and the price of that, but he did not try to sell me anything. The furnace is still working, but gives me time to think about options for replacing it. I appreciate the time he took to explain things.
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Frank Read profile picture
6 November 2026
On Thursday November 5th Cody came by to conduct my annual HVAC service. Not only did he advise me when was on his way but he alerted me when he was almost here. He was polite, professional and answered all the questions that I had. Nice job, thank you Cody! Frank
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Cheryl Stickney profile picture
6 November 2026
I was given a detailed explanation of options for a new ductless heat pump and provided a free estimate.
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Kathleen Caldwell profile picture
5 November 2026
Brad did an exceptional job of assisting me with my heat pump problem today. He quizzed me on what I had noticed and tried to do to restart my pump, then measured the motor and its electrical output. He explained everything he did and assured me that I did nothing wrong, but this motor had lived longer than expected already. He advised me on the proper filter I should be using and which motor I should order. He is a credit to Home Comfort Alliance.
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Christina Chailante profile picture
5 November 2026
He was very nice and helpful and explained things. Made me feel comfortable not so stressed
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Reid Goffigon profile picture
5 November 2026
Brad was the best!
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David Woodrell profile picture
4 November 2026
Home Comfort Alliance performed our yearly furnace check-up on time and the inspection was professionally done by Devin, our repairman. Thanks!
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Wendy Bori profile picture
4 November 2026
Allen was here this morning from Home Comfort Alliance to complete annual maintenance. He was so friendly & very professional and explained what he did, when complete. Thanks Allen, it was great!
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Jan Lapiana profile picture
4 November 2026
This visit was for the purpose of providing a quote to replace a heating pump.
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TC Stone profile picture
3 November 2026
Allen has done exceptional maintenance work on both our AC and furnace for many years. He’s always very professional, knowledgeable, and personable. Great job, Allen!
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kim leatham profile picture
3 November 2026
our HVAC system hadn't had service in 7 years. Isaac was great! He was professional and thorough and did a lot of problem solving. Happy to sign up for annual service with Home Comfort Alliance - and hopefully get Isaac back! We’ve now had Brad out to fix some connectivity issues in our two HVAC zones. He really knows what he’s doing. Solved the problems now that we need heat for the winter months They sent him out the day after I called!
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Marilyn profile picture
3 November 2026
Everything went great and was freezing in the house so it was wonderful to have the heat back on.
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Kai Martin profile picture
3 November 2026
Anton was great! He gave me information that no tech had told me before that I should have had - very appreciated and great service.
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nancy hue profile picture
2 November 2026
Okay.. two people to rave about.. Chad Galino (electrician) and Kyle Callahan (heat pump/furnace specialist). We used this company under its old name for our heat pump for years and they were great. These two guys were awesome. Chad walked me through the house and we discussed potential issues/problems, what I can do during a small remodel, my electrical panel and ideas for installation of my light fixtures. He knew his stuff. He'll be installing light fixtures and working on my electric panel soon. Kyle.. he educated me on my furnace and discussed how I will know when I need a new one (mine is old) and what that looks like. He had great suggestions and helped me feel confident about what I need to do when. Also, he serviced my furnace and heat pump and educated me about my heat pump. I highly recommend both men and will tell all of my friends.
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L Flynn profile picture
2 November 2026
Mario, Sam, Brian and the entire Home Comfort Alliance team did an outstanding job! We could not be happier and appreciate their hard work and expertise!
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Tom Gilpin profile picture
30 October 2026
Great Job.
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Margaret profile picture
30 October 2026
I've used Home Comfort Alliance (previously Sullivan's) in Bremerton for a number of years now for my gas furnace and more recently my Heat Pump/AC for maintenance and repairs when needed. Technician Dan, recently provided annual maintenance on both systems in October and as usual, provided great service! It's great to go into the weather months with confidence that these systems have been checked out and are ready to go!
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Gaylen Hasson profile picture
30 October 2026
Dan, our technician was on time, informative about his assessment of our furnace and we feel great about using Sullivan Heating & Cooling every year for Fall tuneups and any service we might need. Thanks, Dan!!
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Judy Endejan profile picture
30 October 2026
Very good and practical
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Kay Ottenbach profile picture
29 October 2026
Wonderful experience. A technician (Dan) was here the morning after I called. He worked and worried over the problem with our furnace, came to a possible fix, ordered the part so he could get it next day and successfully got the furnace up and running on day two. His determination to find the problem and then fix it was phenomenal. Definitely my hero. And Tonya stayed on it also. Bravo to all!
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dena wagar profile picture
29 October 2026
The service attendant was detail oriented, courteous, and knowledgeable. He did a great job
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Adele W profile picture
29 October 2026
Anton was on time and efficient in completing the furnace maintenance service. Appreciate the summary of the HVAC status and type of filter to use.
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Alan Zimmerman profile picture
29 October 2026
Exceptional Professional Service. Anton was super efficient, very knowledgeable, and (on top of) a very impressive human. So glad we chose Home Comfort.!!
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Mike Hancock profile picture
28 October 2026
Very professional and informative.
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Susan Spong profile picture
28 October 2026
Joshua is an excellent service technician. Listened, problem solved, replaced part and very friendly. Your firm is lucky to have such a great employee.
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David Cox profile picture
28 October 2026
Very knowledgeable and willing to explain possible issues.
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Edward Tremblay profile picture
28 October 2026
The technicians that installed our furnace were total professionals and did a great job.
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Royal profile picture
25 October 2026
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
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Heather Campbell profile picture
23 October 2026
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
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Bill profile picture
23 October 2026
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
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Larry Cline profile picture
23 October 2026
Allen was great
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JK Talbot profile picture
23 October 2026
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
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Louise Sportelli profile picture
22 October 2026
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
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Rosemary Perez profile picture
22 October 2026
Great service and wonderful technician. I couldn't have asked for better
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Laura Ritter profile picture
22 October 2026
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
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E. W profile picture
22 October 2026
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
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Eva Schoenleitner profile picture
22 October 2026
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
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Alan Carreon profile picture
22 October 2026
Friendly and informative
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David Maack profile picture
22 October 2026
Jorge was prompt, friendly and efficient. Great quick service! Thanks!
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JPW profile picture
JPW
22 October 2026
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
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Mohammad M profile picture
22 October 2026
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
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Darkstar7 profile picture
22 October 2026
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
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Jim Strickland profile picture
21 October 2026
Job well done. Very polite, let me know everything he was going to do.
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K BB profile picture
21 October 2026
Mikel & Sunny were great to work with.
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amy deshaw profile picture
21 October 2026
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.
BBB Accredited Business since 2002NATE-certified techniciansACCA, Air Conditioning Contractors of America memberTrustAnalytica Top 10 HVAC Contractor Redmond 2026TrustAnalytica Top 10 HVAC Contractor Everett 2026TrustAnalytica Top 10 HVAC Contractor Bremerton 2026

Locally-owned since 1977 • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD) • WA Electrical Contractor Lic. #HOMECCA782DC • NATE-certified technicians • Carrier Factory Authorized Dealer • Mitsubishi Electric Diamond Dealer • Lennox Premier Dealer

Heat pumps in Gig Harbor, WA

A heat pump heats and cools with one system by moving heat between indoors and out. On the Gig Harbor peninsula, where many homes still heat with electric baseboards or electric furnaces, it is usually the single biggest step toward lower heating bills. Home Comfort Alliance installs, repairs and maintains ducted, ductless and dual-fuel heat pumps here from our Sumner branch. Call (425) 645-0404 for a free installation estimate.

Most of the peninsula gets electricity from Peninsula Light, the local member-owned co-op (Peninsula Light Company). PenLight offers heat pump incentives to members, installed by qualified contractors, and Home Comfort Alliance is on its list of ductless and standard heat pump contractors (PenLight heat pump incentives and contractor list).

PenLight heat pump incentives for Gig Harbor and Key Peninsula homes (checked October 2026)

Peninsula Light (PenLight) pays incentives to members who install a qualifying ducted or ductless heat pump: $600 to $1,700 for a ducted system and $1,000 for ductless, depending on the heat you replace, and up to $9,000 for income-qualified members with pre-approval. Home Comfort Alliance is on PenLight's ductless and standard heat pump contractor lists.

Your projectPenLight incentive
Variable-speed heat pump replacing an older heat pump, a gas or oil furnace, or electric baseboard or wall heat$600
Heat pump replacing an electric forced-air furnace$1,200
Variable-speed heat pump replacing an electric forced-air furnace$1,700
Ductless heat pump (electric baseboard, wall heaters or an electric furnace heat the home today)$1,000
Income-qualified ducted heat pump (pre-approval required)$9,000
Income-qualified ductless heat pump (pre-approval required)$6,000

Source: PenLight heat pump incentives (page updated September 30, 2025; checked October 29, 2026). PenLight runs these incentives under Bonneville Power Administration program rules and can change them; we confirm the current amount with you before you sign.

Who qualifies

  • You are a PenLight member, in an existing single-family home, manufactured home or condo (buildings of up to four units). New construction does not qualify.
  • Ductless: electric heat (baseboard, wall heaters or an electric forced-air furnace) is your main heat today. PenLight pays one ductless incentive per residential meter.
  • Income-qualified amounts: you need PenLight's pre-approval and enrollment in a PenLight income-based billing program before the installation.

Equipment rules

  • HSPF2 7.5 or higher and SEER2 14.3 or higher, with an AHRI certificate for the matched system.
  • Variable-speed incentives need the manufacturer's documentation that the system is variable speed.
  • A licensed HVAC contractor with a refrigerant certificate installs ductless systems. PenLight lists the contractors its members use most and says other licensed and bonded contractors may also qualify.

How it works with us

  1. Free in-home estimate with a room-by-room load calculation (ACCA Manual J).
  2. We choose equipment that meets PenLight's efficiency rules and show you the AHRI match.
  3. Income-qualified? Get PenLight's pre-approval before the work starts.
  4. We install the system and pull the required permits.
  5. We give you an invoice showing the installed make and model numbers and the heat source you had before. You send it, with the rest of your project documentation, to PenLight's energy specialist.

PSE customers on the peninsula

Some peninsula homes buy natural gas from PSE. PSE gas customers who add a ducted heat pump to a gas furnace can get PSE's $1,500 hybrid heat pump rebate, or up to $2,400 through Efficiency Boost if income-qualified (PSE hybrid heat pump rebate). PSE's $1,500 electric heat conversion rebate applies only where PSE, not PenLight, supplies your electricity (PSE electric resistance to heat pump rebate). The City of Gig Harbor's utility page shows which company serves your address (City of Gig Harbor, local utility providers). For every utility we serve, see our heat pump rebates hub.

PenLight's heat pump water heater offer

PenLight sells a heat pump water heater through its online store with an $1,800 instant rebate for a limited time, or $3,000 for pre-approved income-qualified members. The unit is delivered to the curb; installation is not included (PenLight heat pump water heater incentives). For water heater options, see our water heater services.

The federal 25C tax credit ended for equipment installed after December 31, 2025, so it no longer adds to these amounts.

What a heat pump costs

Seattle-area estimates before incentives from Angi, Seattle heat pump installation costs, updated July 2026 and Angi, Seattle mini-split costs, 2026 data. Not our prices.

SystemInstalled cost range
Standard efficiency, ducted$3,160 to $6,670
High efficiency, ducted$6,670 to $13,850
Premium efficiency, ducted$13,850 to $20,000
Seattle-area average, ductedAbout $10,218
Ductless mini-split, single zone$2,222 to $5,555

The right setup for your house

Gig Harbor’s housing ranges from cottages and older harbor homes to hillside view homes and new subdivisions, and the best heat pump layout follows the house:

Your homeUsual recommendation
Baseboards or wall heaters, no ductsDuctless heads in the main living areas and bedrooms, on one or two outdoor units
Electric furnace with ductsDucted heat pump and new air handler, reusing the ducts
PSE gas furnaceDual fuel: heat pump for mild weather and cooling, furnace for cold snaps
Propane furnaceDual fuel with a heat pump carrying most of the load, or all-electric
Large view home with zonesDucted system for the main floors plus ductless heads for rooms with heavy sun or no ducts

Ducted or ductless: how to decide

Both are heat pumps; the difference is how the conditioned air gets to the rooms. A ducted system uses ductwork and one air handler, with only vents and a thermostat visible, and filters the whole house through one filter. It makes sense when the home already has ducts in good shape. A ductless system puts an indoor head in each zone, connected to the outdoor unit by a small line set, so each room can run at its own temperature and there are no duct losses. It makes sense in homes heated by baseboards, in additions, and in rooms the ducts never reached. Many Gig Harbor homes end up with a mix: ducted for the main floors, ductless for a sunroom or bonus room.

Running costs and savings

A heat pump delivers more heat energy than the electricity it uses, which is why switching from electric baseboards or an electric furnace usually lowers heating bills noticeably. How much you save depends on the home’s insulation, the efficiency of the equipment (HSPF2 for heating, SEER2 for cooling), how the thermostat is set, and how often backup heat runs. We show the running cost difference between efficiency levels on your estimate, so you can see whether a higher-efficiency model is worth its price for your house.

Get a free estimateAn in-home visit and a written, upfront price before any work begins.

Coastal conditions

Two things set peninsula installs apart. First, salt air: close to the shoreline, outdoor coils and connections corrode faster, so we favor units with protective coil coatings, place units out of direct spray and prevailing wind where possible, and recommend occasional freshwater rinsing. Second, wind and rain: outdoor units go on raised pads or wall brackets, line sets are sealed where they enter the house, and condensate and defrost water are routed away from walkways and foundations.

Cold snaps and backup heat

Gig Harbor winters are cool and wet rather than extremely cold, which suits heat pumps well. For the occasional hard freeze, every system is designed with backup: electric strips in the air handler for all-electric homes, or the furnace in dual-fuel setups. We size to your home’s heat loss so backup runs rarely, and set the thermostat so it does not switch on every morning after a setback.

Electrical planning

A heat pump needs a dedicated 240-volt circuit and an outdoor disconnect, and backup heat strips add more load. Our electricians check the panel with a load calculation before the heat pump is quoted, and coordinate any service upgrade with PenLight or PSE. Because the HVAC and electrical work are in the same estimate, there are no surprises between the two, and the whole job is scheduled so the system can be started and inspected in one visit.

Install day and permits

Inside city limits, the City of Gig Harbor issues the mechanical permit (City of Gig Harbor, building permits, forms and fees); outside them, Pierce County does. The new circuit needs an L&I electrical permit (L&I, cities that do their own electrical permits). We file both. A ducted install usually takes one to two days, and a single-zone ductless system about one day. Before we leave, the lines are pressure-tested and evacuated, charge and airflow verified, and the thermostat or remotes set up with you.

Heat pump service

We repair and maintain ducted and ductless heat pumps: capacitors and contactors, refrigerant leaks, defrost controls, reversing valves, fan motors and ductless drain lines. A fall check before heating season is the most important visit, since a heat pump runs most of the year here. Between visits, clean or replace filters regularly, rinse ductless head filters monthly in heavy use, and keep leaves, needles and plants at least two feet from the outdoor unit so it can breathe.

Warranty and Home Comfort Club

We support the manufacturer’s warranty on covered equipment parts. New heat pump installations come with a 3-year Comfort Shield labor warranty, kept active with yearly maintenance. First-year maintenance is included.

Home Comfort Club is a monthly membership starting at $15 a month. Home Comfort Club members with a new system installed by Home Comfort Alliance get extended labor coverage for up to 5 years from installation. Ask your technician or comfort advisor for the current plan details.

What our Customers are Saying!

EXCELLENT
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Based on 5125 reviews
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Laura Pollack profile picture
Laura Pollack
10 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Tom was prompt and did an outstanding job explaining the options and process with us.
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Steven Ratcliffe profile picture
Steven Ratcliffe
9 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Kyle is extraordinary. Very friendly, helpful, very efficient and knowledgeable. He is a real credit to Home Comfort and we enjoyed his company and expertise.
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David McMurrin profile picture
David McMurrin
9 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Had a new hot water heater installed today. Ben did a great job. Professional, efficient and friendly. Price was good too!
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David Zeng profile picture
David Zeng
9 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We had a Mitsubishi intelli-HEAT heat pump system installed by Home Comfort Alliance this spring. This fall the furnace blower started running on its own after heating cycles, and we also found that the furnace model needed to be corrected to match our contract. Once I reached out, the team responded the same day and had everything taken care of within a week. A special thank you to Vince Barry and Chyanne Obie. Vince personally followed up with phone calls and worked quickly to get the right furnace scheduled, and Chyanne kept me updated every step of the way and made sure everything was coordinated. Jeff Palm came out, took the time to look into the blower issue carefully, and followed up with the cause. Samuel Mahnke and Mario Felix did the furnace replacement today. They were on time, professional, and careful in our home. Thanks also to Allyson Simpson for her help along the way. Great communication and a team that really follows through. Thank you all!
Posted on Google Google
Ray Sheldon profile picture
Ray Sheldon
8 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very helpful, we would use the service in future!
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Jane Campbell profile picture
Jane Campbell
7 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Josh was very pleasant and knowledgeable. My furnace had not been checked for 10 years. It is 15 years old. He explained the parts that are wearing out, and the price of that, but he did not try to sell me anything. The furnace is still working, but gives me time to think about options for replacing it. I appreciate the time he took to explain things.
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Frank Read profile picture
Frank Read
6 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
On Thursday November 5th Cody came by to conduct my annual HVAC service. Not only did he advise me when was on his way but he alerted me when he was almost here. He was polite, professional and answered all the questions that I had. Nice job, thank you Cody! Frank
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Cheryl Stickney profile picture
Cheryl Stickney
6 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was given a detailed explanation of options for a new ductless heat pump and provided a free estimate.
Posted on Google Google
Kathleen Caldwell profile picture
Kathleen Caldwell
5 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Brad did an exceptional job of assisting me with my heat pump problem today. He quizzed me on what I had noticed and tried to do to restart my pump, then measured the motor and its electrical output. He explained everything he did and assured me that I did nothing wrong, but this motor had lived longer than expected already. He advised me on the proper filter I should be using and which motor I should order. He is a credit to Home Comfort Alliance.
Posted on Google Google
Christina Chailante profile picture
Christina Chailante
5 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
He was very nice and helpful and explained things. Made me feel comfortable not so stressed
Posted on Google Google
Reid Goffigon profile picture
Reid Goffigon
5 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Brad was the best!
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David Woodrell profile picture
David Woodrell
4 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Home Comfort Alliance performed our yearly furnace check-up on time and the inspection was professionally done by Devin, our repairman. Thanks!
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Wendy Bori profile picture
Wendy Bori
4 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was here this morning from Home Comfort Alliance to complete annual maintenance. He was so friendly & very professional and explained what he did, when complete. Thanks Allen, it was great!
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Jan Lapiana profile picture
Jan Lapiana
4 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This visit was for the purpose of providing a quote to replace a heating pump.
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TC Stone profile picture
TC Stone
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen has done exceptional maintenance work on both our AC and furnace for many years. He’s always very professional, knowledgeable, and personable. Great job, Allen!
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kim leatham profile picture
kim leatham
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
our HVAC system hadn't had service in 7 years. Isaac was great! He was professional and thorough and did a lot of problem solving. Happy to sign up for annual service with Home Comfort Alliance - and hopefully get Isaac back! We’ve now had Brad out to fix some connectivity issues in our two HVAC zones. He really knows what he’s doing. Solved the problems now that we need heat for the winter months They sent him out the day after I called!
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Marilyn profile picture
Marilyn
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Everything went great and was freezing in the house so it was wonderful to have the heat back on.
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Kai Martin profile picture
Kai Martin
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was great! He gave me information that no tech had told me before that I should have had - very appreciated and great service.
Posted on Google Google
nancy hue profile picture
nancy hue
2 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Okay.. two people to rave about.. Chad Galino (electrician) and Kyle Callahan (heat pump/furnace specialist). We used this company under its old name for our heat pump for years and they were great. These two guys were awesome. Chad walked me through the house and we discussed potential issues/problems, what I can do during a small remodel, my electrical panel and ideas for installation of my light fixtures. He knew his stuff. He'll be installing light fixtures and working on my electric panel soon. Kyle.. he educated me on my furnace and discussed how I will know when I need a new one (mine is old) and what that looks like. He had great suggestions and helped me feel confident about what I need to do when. Also, he serviced my furnace and heat pump and educated me about my heat pump. I highly recommend both men and will tell all of my friends.
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L Flynn profile picture
L Flynn
2 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mario, Sam, Brian and the entire Home Comfort Alliance team did an outstanding job! We could not be happier and appreciate their hard work and expertise!
Posted on Google Google
Tom Gilpin profile picture
Tom Gilpin
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great Job.
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Margaret profile picture
Margaret
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I've used Home Comfort Alliance (previously Sullivan's) in Bremerton for a number of years now for my gas furnace and more recently my Heat Pump/AC for maintenance and repairs when needed. Technician Dan, recently provided annual maintenance on both systems in October and as usual, provided great service! It's great to go into the weather months with confidence that these systems have been checked out and are ready to go!
Posted on Google Google
Gaylen Hasson profile picture
Gaylen Hasson
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dan, our technician was on time, informative about his assessment of our furnace and we feel great about using Sullivan Heating & Cooling every year for Fall tuneups and any service we might need. Thanks, Dan!!
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Judy Endejan profile picture
Judy Endejan
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very good and practical
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Kay Ottenbach profile picture
Kay Ottenbach
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Wonderful experience. A technician (Dan) was here the morning after I called. He worked and worried over the problem with our furnace, came to a possible fix, ordered the part so he could get it next day and successfully got the furnace up and running on day two. His determination to find the problem and then fix it was phenomenal. Definitely my hero. And Tonya stayed on it also. Bravo to all!
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dena wagar profile picture
dena wagar
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The service attendant was detail oriented, courteous, and knowledgeable. He did a great job
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Adele W profile picture
Adele W
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was on time and efficient in completing the furnace maintenance service. Appreciate the summary of the HVAC status and type of filter to use.
Posted on Google Google
Alan Zimmerman profile picture
Alan Zimmerman
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Exceptional Professional Service. Anton was super efficient, very knowledgeable, and (on top of) a very impressive human. So glad we chose Home Comfort.!!
Posted on Google Google
Mike Hancock profile picture
Mike Hancock
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional and informative.
Posted on Google Google
Susan Spong profile picture
Susan Spong
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Joshua is an excellent service technician. Listened, problem solved, replaced part and very friendly. Your firm is lucky to have such a great employee.
Posted on Google Google
David Cox profile picture
David Cox
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very knowledgeable and willing to explain possible issues.
Posted on Google Google
Edward Tremblay profile picture
Edward Tremblay
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The technicians that installed our furnace were total professionals and did a great job.
Posted on Google Google
Royal profile picture
Royal
25 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
Posted on Google Google
Heather Campbell profile picture
Heather Campbell
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
Posted on Google Google
Bill profile picture
Bill
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
Posted on Google Google
Larry Cline profile picture
Larry Cline
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was great
Posted on Google Google
JK Talbot profile picture
JK Talbot
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
Posted on Google Google
Louise Sportelli profile picture
Louise Sportelli
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
Posted on Google Google
Rosemary Perez profile picture
Rosemary Perez
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service and wonderful technician. I couldn't have asked for better
Posted on Google Google
Laura Ritter profile picture
Laura Ritter
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
Posted on Google Google
E. W profile picture
E. W
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
Posted on Google Google
Eva Schoenleitner profile picture
Eva Schoenleitner
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
Posted on Google Google
Alan Carreon profile picture
Alan Carreon
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly and informative
Posted on Google Google
David Maack profile picture
David Maack
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jorge was prompt, friendly and efficient. Great quick service! Thanks!
Posted on Google Google
JPW profile picture
JPW
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
Posted on Google Google
Mohammad M profile picture
Mohammad M
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
Posted on Google Google
Darkstar7 profile picture
Darkstar7
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
Posted on Google Google
Jim Strickland profile picture
Jim Strickland
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Job well done. Very polite, let me know everything he was going to do.
Posted on Google Google
K BB profile picture
K BB
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mikel & Sunny were great to work with.
Posted on Google Google
amy deshaw profile picture
amy deshaw
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.

Gig Harbor heat pump FAQ

Does PenLight offer heat pump rebates?

Yes. Peninsula Light pays incentives to members for qualifying ducted and ductless heat pumps, with higher amounts for income-qualified members who get pre-approval. Amounts run from $600 to $1,700 for ducted systems and $1,000 for ductless, checked October 2026. Home Comfort Alliance is on PenLight’s ductless and standard heat pump contractor lists.

Does a ductless mini-split qualify for a PenLight incentive?

Yes, when electric baseboard, wall heaters, plug-in heaters or an electric forced-air furnace is your main heat today. PenLight allows one ductless incentive per meter, and a licensed HVAC contractor must install it.

I heat with gas or oil. Can I get a PenLight incentive?

Yes. PenLight pays its $600 upgrade incentive for a variable-speed ducted heat pump that replaces a gas or oil furnace.

Do I need a PenLight-listed contractor?

PenLight lists the contractors its members use most and says other licensed and bonded contractors may also qualify. Ask your contractor to confirm PenLight’s requirements before installation. Home Comfort Alliance is on both of PenLight’s heat pump contractor lists.

What do I send PenLight?

An invoice showing the installed make and model numbers and the heat source you had before, sent to PenLight’s energy specialist. Income-qualified incentives need pre-approval before the work starts.

How much does a heat pump cost in Gig Harbor?

Seattle-area data puts ducted heat pumps between about $3,160 and $20,000 depending on efficiency, averaging about $10,218, before incentives (Angi, July 2026). Single-zone ductless systems run $2,222 to $5,555.

Can a heat pump replace my baseboard heat?

Yes. A ductless system with heads in the main rooms can take over most of the heating from baseboards and add cooling.

Do heat pumps hold up near salt water?

Yes, with the right choices: coated coils, sheltered placement and occasional freshwater rinsing of the outdoor coil.

Do I need a permit for a heat pump in Gig Harbor?

Yes: the City of Gig Harbor or Pierce County for the mechanical permit, depending on your address, and L&I for the electrical permit.

Is there a PSE rebate on the peninsula?

For PSE gas customers adding a heat pump to a gas furnace, yes. PSE’s electric heat conversion rebate applies only where PSE supplies your electricity.

What warranty comes with your work?

We support the manufacturer’s warranty on covered equipment parts. New installations come with a 3-year Comfort Shield labor warranty, kept active with yearly maintenance, and first-year maintenance is included. Home Comfort Club members with a new system installed by Home Comfort Alliance get extended labor coverage for up to 5 years from installation.

Why Choose Home Comfort Alliance in Gig Harbor?

Your Comfort is Our Promise
We promise...
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Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
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To educate and guide you through your options so you’ll find the right solution at the right price.
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Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
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Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
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Get a heat pump estimate in Gig Harbor

A Sumner-based comfort advisor will size the system, confirm your PenLight or PSE incentive and give you written options with financing.

Call (425) 645-0404

Get an estimate

A Sumner-based comfort advisor will call you to set up your visit.

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