Heat Pump Repair in Kirkland, WA

Heat pump and ductless repair across Kirkland from our Redmond branch: after-hours emergency HVAC service, same-day visits when possible, and an upfront price before any work begins.

Home Comfort Alliance
Home Comfort Alliance
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L Flynn profile picture
2 November 2026
Mario, Sam, Brian and the entire Home Comfort Alliance team did an outstanding job! We could not be happier and appreciate their hard work and expertise!
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Tom Gilpin profile picture
30 October 2026
Great Job.
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Margaret profile picture
30 October 2026
I've used Home Comfort Alliance (previously Sullivan's) in Bremerton for a number of years now for my gas furnace and more recently my Heat Pump/AC for maintenance and repairs when needed. Technician Dan, recently provided annual maintenance on both systems in October and as usual, provided great service! It's great to go into the weather months with confidence that these systems have been checked out and are ready to go!
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Gaylen Hasson profile picture
30 October 2026
Dan, our technician was on time, informative about his assessment of our furnace and we feel great about using Sullivan Heating & Cooling every year for Fall tuneups and any service we might need. Thanks, Dan!!
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Judy Endejan profile picture
30 October 2026
Very good and practical
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Kay Ottenbach profile picture
29 October 2026
Wonderful experience. A technician (Dan) was here the morning after I called. He worked and worried over the problem with our furnace, came to a possible fix, ordered the part so he could get it next day and successfully got the furnace up and running on day two. His determination to find the problem and then fix it was phenomenal. Definitely my hero. And Tonya stayed on it also. Bravo to all!
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dena wagar profile picture
29 October 2026
The service attendant was detail oriented, courteous, and knowledgeable. He did a great job
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Adele W profile picture
29 October 2026
Anton was on time and efficient in completing the furnace maintenance service. Appreciate the summary of the HVAC status and type of filter to use.
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Alan Zimmerman profile picture
29 October 2026
Exceptional Professional Service. Anton was super efficient, very knowledgeable, and (on top of) a very impressive human. So glad we chose Home Comfort.!!
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Mike Hancock profile picture
28 October 2026
Very professional and informative.
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Susan Spong profile picture
28 October 2026
Joshua is an excellent service technician. Listened, problem solved, replaced part and very friendly. Your firm is lucky to have such a great employee.
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David Cox profile picture
28 October 2026
Very knowledgeable and willing to explain possible issues.
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Edward Tremblay profile picture
28 October 2026
The technicians that installed our furnace were total professionals and did a great job.
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Royal profile picture
25 October 2026
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
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Heather Campbell profile picture
23 October 2026
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
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Bill profile picture
23 October 2026
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
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Larry Cline profile picture
23 October 2026
Allen was great
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JK Talbot profile picture
23 October 2026
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
Posted on Google Google
Louise Sportelli profile picture
22 October 2026
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
Posted on Google Google
Rosemary Perez profile picture
22 October 2026
Great service and wonderful technician. I couldn't have asked for better
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Laura Ritter profile picture
22 October 2026
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
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E. W profile picture
22 October 2026
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
Posted on Google Google
Eva Schoenleitner profile picture
22 October 2026
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
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Alan Carreon profile picture
22 October 2026
Friendly and informative
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David Maack profile picture
22 October 2026
Jorge was prompt, friendly and efficient. Great quick service! Thanks!
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JPW profile picture
JPW
22 October 2026
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
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Mohammad M profile picture
22 October 2026
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
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Darkstar7 profile picture
22 October 2026
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
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Jim Strickland profile picture
21 October 2026
Job well done. Very polite, let me know everything he was going to do.
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K BB profile picture
21 October 2026
Mikel & Sunny were great to work with.
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amy deshaw profile picture
21 October 2026
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.
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Anuj Bahl profile picture
20 October 2026
Great attitude and excellent work
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John Salinas profile picture
20 October 2026
The regular scheduled service for our heater was performed and the service was great. Allen was professional and completed the work with no issues.
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Angela C profile picture
20 October 2026
Steve did a great job! Home Comfort Alliance is always great and helpful when you call or they come out to work.
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John Kogle profile picture
20 October 2026
Excellent, professional, thorough and detailed service provided. Highly recommend!
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Wes Plate profile picture
19 October 2026
Allen was great! Serviced our mini splits and provided helpful advice.
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Ed Connor profile picture
19 October 2026
Bradley is simply the best. He installed the new motor on our heating unit quickly and proficiently. He is very competent and very knowledgeable. Truly a pleasure to work with. Kudos also go to Home comfort alliance because they generously assumed the cost of shipping the motor via air freight so that I would have it as soon as possible. Bradley and his company deserve the highest possible rating.
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Lois Werelus profile picture
17 October 2026
Anton serviced my furnace yesterday. He was professional and friendly. I absolutely want him to return next year. He explained his findings to me with knowledge and kindness. Thank you Anton!!
Posted on Google Google
James Park profile picture
16 October 2026
Josh was great and has helped me twice now. I highly recommend him!
Posted on Google Google
Mark Phillips profile picture
15 October 2026
Devon did our heat pump annual inspection. He was thorough and efficient. Explained how it was functioning and walked us through several thermostat functions.
Posted on Google Google
Susan S. profile picture
15 October 2026
Mike from Home Comfort Alliance came today to gather information in aid of providing a quote for replacing my furnace and adding AC through Costco's many services. He did a thorough inspection, explained all my options and clearly answered all my questions. Mike was very congenial and knowledgeable--an excellent person to work with. He now will be providing me quotes per my various options. In addition, my dog really liked him--an important seal of approval!
Posted on Google Google
John Prentice profile picture
15 October 2026
Allen did a great job!
Posted on Google Google
James Epting profile picture
15 October 2026
Semperfi
Posted on Google Google
danrung vanichkul profile picture
14 October 2026
The technician Dan was very knowledgeable and kept us informed of his progress. He finished in a timely manner and answered all questions. I highly recommend his services.
Posted on Google Google
A.M. Medina profile picture
14 October 2026
Great to see Dan again Nice job Good work
Posted on Google Google
Wayne or Dale Schumacher profile picture
13 October 2026
Allen Walker did a great job. Professional, personable, on time, and thorough. Good to see him again!
Posted on Google Google
Nancy Tifft profile picture
13 October 2026
Mike & Ina did an exceptionally professional job installing our new HVAC system. They were very competent knowledgeable and personable. They answered all of our questions and left the job site pristine.
Posted on Google Google
Sally-Jo Nardone profile picture
13 October 2026
Dylan was Friendly efficient, informative just Overall, an excellent technician highly recommend him. He’s an asset to your company.
Posted on Google Google
Maria Donigian profile picture
12 October 2026
Brad was fantastic! He is a problem solver, he's fast and friendly and most importantly got our heat issue solved. We are super grateful.
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Tom Kauzlarich profile picture
10 October 2026
the new furnace installation went well. Samuel did a great job and was friendly, took care in our home and walked us through everything we needed to operate the new system. Thank you for a seemless transaction.
BBB Accredited Business since 2002NATE-certified techniciansACCA, Air Conditioning Contractors of America memberTrustAnalytica Top 10 HVAC Contractor Redmond 2026TrustAnalytica Top 10 HVAC Contractor Everett 2026TrustAnalytica Top 10 HVAC Contractor Bremerton 2026

Locally-owned since 1977 • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD) • WA Electrical Contractor Lic. #HOMECCA782DC • NATE-certified technicians • Carrier Factory Authorized Dealer • Mitsubishi Electric Diamond Dealer • Lennox Premier Dealer

Kirkland heat pump repair, at a glance

Home Comfort Alliance repairs ducted heat pumps, ductless mini-splits and dual-fuel systems in Kirkland from our Redmond branch next door. We offer after-hours emergency HVAC service in Kirkland; the after-hours fee is $330. A regular visit has a $119 dispatch fee and a $72 standard diagnostic, and no repair starts until you approve a written price.

Our office is open Monday to Friday, 8 AM to 5 PM, with same-day service when possible. If the heat pump quits overnight, set the thermostat to emergency heat and call us.

Signs your Kirkland heat pump needs repair

Kirkland's long, wet heating season means a heat pump spends many hours defrosting and running. These are the warning signs worth a call:

  • Air from the vents feels cool in heat mode for more than a few minutes.
  • The outdoor coil stays packed with ice after a defrost cycle.
  • The aux or emergency heat light comes on often, and the PSE bill climbs.
  • The outdoor fan or compressor does not start when the thermostat calls.
  • One head of a multi-zone ductless system stops heating while the others run.
  • A ductless head drips water or blinks an error light.
  • The breaker trips, or you hear grinding or buzzing at startup.

Safe checks before you call

  1. Make sure the thermostat is on heat and the batteries are fresh.
  2. Check the breaker and the outdoor disconnect, and reset once only.
  3. Swap a dirty filter, and clean the filters in each ductless head.
  4. Clear wet leaves and evergreen needles from the outdoor unit. Never chip ice; let defrost finish.

Our heat pump repair guide has more detail.

Heat pump problems we fix in Kirkland

Kirkland homes range from older houses to hillside and lakefront homes along Lake Washington and newer infill and townhomes. Tree cover drops leaves and needles on outdoor units, and many homes run ductless heads in rooms the ducts never reached.

ProblemLikely causeHow we fix it
No heat from one ductless headRefrigerant line, branch box, sensor or indoor boardTest each zone and the lines that feed it
Outdoor unit will not runCapacitor, contactor, outdoor control boardTrace the control signal, then test each part
Ice that will not clearDefrost control, blocked coil, low refrigerantClean the coil and check defrost and charge
Lukewarm air and a high billRefrigerant leak, reversing valve, aux heat stagingCheck pressures, find leaks and set lockouts

Ductless and multi-zone repair in Kirkland

Multi-zone systems use one outdoor unit to feed several indoor heads, sometimes through a branch box. When one zone fails, we test the head, the branch box and the refrigerant lines between them. Home Comfort Alliance is a Mitsubishi Electric Diamond Dealer, won Gensco's Ductless and Multi-Zone Excellence awards for 2024 to 2025, and services all major brands. Learn more about ductless systems.

Dual-fuel heat pumps

PSE supplies both electricity and natural gas in Kirkland, so many homes pair a heat pump with a gas furnace. We repair the heat pump side here and check the switchover; for the furnace side, see furnace repair in Kirkland.

After-hours emergency heat pump repair in Kirkland

When a heat pump fails on a cold night, we offer after-hours emergency HVAC service in Kirkland. The after-hours fee is $330. Call right away for no heat in freezing weather, a burning smell or a breaker that keeps tripping.

Until a technician arrives, use emergency heat and keep children and pets away from an iced or noisy outdoor unit. See our emergency heat pump repair page for more steps.

Should you repair or replace your Kirkland heat pump?

A reliable system with one failed part is usually worth repairing. Replacement starts to make more sense when:

  • The compressor or outdoor coil fails on an older system.
  • The system runs on R-22, which is no longer made.
  • The unit's age times the repair cost is more than $5,000.
  • Repairs keep coming back, or the backup heat is doing most of the work.

Repairs are not eligible for rebates. Inside Kirkland city limits, Energy Smart Eastside offers a $1,000 instant rebate when a qualifying heat pump replaces an existing furnace or electric resistance heat, plus a bonus of up to $5,000 for income-qualified, fully electric homes. PSE offers $1,500 to convert electric resistance heat and $1,500 to add a ducted heat pump to a PSE gas furnace, each with a $2,400 income-based Efficiency Boost. Amounts read October 2026. Home Comfort Alliance is an Energy Smart Eastside approved contractor and a PSE Trade Ally. Replacing an existing heat pump? Ask us which programs apply before you count on a rebate.

Replacement estimates are free, and our instant quote gives you a price range online. Read about heat pump installation in Kirkland, our heat pump cost guide and heat pump rebates.

How much does heat pump repair cost in Kirkland?

Every Kirkland heat pump repair starts with a $119 dispatch fee and a $72 standard diagnostic, and the rest depends on what failed. You see the written price before we start. As a regional benchmark, Angi puts most Seattle-area heat pump repairs at $220 to $2,220 (regional estimate, updated May 2026).

Our Kirkland heat pump repair prices

ChargeHome Comfort Alliance price
Dispatch (trip) fee$119
Standard diagnostic$72
Deeper diagnostic (intermittent or multi-part faults)$130
After-hours dispatch fee (evenings, weekends, holidays; replaces the $119)$330
Thermostat replacement$299 to $1,840
Heat pump tune-up$230 ($180 for Home Comfort Club members)

Fees are listed separately and are not added together. Updated October 2026.

For prices by part and ducted vs ductless repairs, see our heat pump repair cost guide.

What common repairs cost

Common heat pump repairNational estimate
Capacitor or contactor$120 to $400
Outdoor or indoor fan motor$200 to $700
Defrost or main control board$150 to $700
Reversing valve$200 to $650
Refrigerant leak repair and recharge$300 to $1,200
Compressor$650 to $2,400

National estimate from Angi (updated October 2026). These are not Home Comfort Alliance prices; your technician gives you a written price for your system.

Current offers: $50 off emergency no-heat calls and 10% off a heat pump tune-up (special offers). A larger repair can be financed through Salal Credit Union or Synchrony, with plans from $179/month* and 0% interest options for qualifying customers (financing). Home Comfort Club members (from $15 a month) get priority scheduling, discounted repair rates and a $180 heat pump tune-up (membership plans).

*Financing through Salal Credit Union or Synchrony, subject to credit approval. Rates, terms and monthly payments depend on the amount financed, the plan and your credit. 0% interest options are available to qualifying customers. See lender for full terms.

Book a heat pump repairYou approve a written, upfront price before any work begins.

How a Kirkland heat pump repair visit works

Kirkland permits: the City of Kirkland requires a mechanical permit to install or replace a heat pump and issues its own electrical permits, with applications through MyBuildingPermit.com. Part-only repairs do not need a permit. We pull the required permits for every installation. Here is how a repair visit goes.

  1. Call or book online. Our phones are answered 24/7, and we confirm an arrival window.
  2. Diagnose. A NATE-certified technician checks heating and cooling modes, refrigerant pressures, electrical parts, the defrost cycle, backup heat and airflow.
  3. Upfront price. You get a written price, and repair-or-replace advice when it applies, before any work begins.
  4. Repair. Most common parts are on the van, so many repairs finish on the first visit.
  5. Test and review. We run a full heating cycle, including a defrost check, and walk you through what we found.
Home Comfort Alliance technician carrying boxed equipment past a newly installed outdoor unit

A recent Kirkland heat pump repair: north Kirkland

In September 2026 our technician returned to a north Kirkland home (98034) with a multi-zone ductless heat pump. A section of the insulated 3/8 inch liquid line between the outdoor unit and the branch box, which sends refrigerant to the indoor heads, needed to be replaced. He replaced that line, recharged the system with 18.5 pounds of R-410A refrigerant and checked that the system was running properly before he left.

From our September 2026 service records. Photo: one of our technicians on an outdoor unit job.

What you get with Home Comfort Alliance

  • A written, upfront price from a NATE-certified technician before any work begins.
  • After-hours emergency HVAC service in Kirkland.
  • Licensed, bonded and insured in Washington: Contractor Reg. #HOMECCA785BD and Electrical Contractor Lic. #HOMECCA782DC.
  • Repairs on all major brands from a Mitsubishi Electric Diamond Dealer, Carrier Factory Authorized Dealer and Lennox Premier Dealer.
  • Manufacturer parts warranty support, and extended labor coverage on new systems we install for Home Comfort Club members, for as long as they subscribe, up to 5 years from installation.
  • Best Pick 2025 and 2026, a TrustAnalytica Top 10 HVAC Contractor in Redmond for 2026, ACCA member and BBB Accredited since 2002.
  • An Energy Smart Eastside approved contractor and PSE Trade Ally, locally owned since 1977.

What our Customers are Saying!

EXCELLENT
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Based on 5102 reviews
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David Cox profile picture
David Cox
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very knowledgeable and willing to explain possible issues.
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Royal profile picture
Royal
25 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
Posted on Google Google
Heather Campbell profile picture
Heather Campbell
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
Posted on Google Google
Bill profile picture
Bill
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
Posted on Google Google
Larry Cline profile picture
Larry Cline
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was great
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JK Talbot profile picture
JK Talbot
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
Posted on Google Google
Louise Sportelli profile picture
Louise Sportelli
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
Posted on Google Google
Rosemary Perez profile picture
Rosemary Perez
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service and wonderful technician. I couldn't have asked for better
Posted on Google Google
Laura Ritter profile picture
Laura Ritter
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
Posted on Google Google
E. W profile picture
E. W
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
Posted on Google Google
Eva Schoenleitner profile picture
Eva Schoenleitner
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
Posted on Google Google
Alan Carreon profile picture
Alan Carreon
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly and informative
Posted on Google Google
David Maack profile picture
David Maack
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jorge was prompt, friendly and efficient. Great quick service! Thanks!
Posted on Google Google
JPW profile picture
JPW
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
Posted on Google Google
Mohammad M profile picture
Mohammad M
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
Posted on Google Google
Darkstar7 profile picture
Darkstar7
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
Posted on Google Google
Jim Strickland profile picture
Jim Strickland
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Job well done. Very polite, let me know everything he was going to do.
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K BB profile picture
K BB
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mikel & Sunny were great to work with.
Posted on Google Google
amy deshaw profile picture
amy deshaw
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.
Posted on Google Google
Anuj Bahl profile picture
Anuj Bahl
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great attitude and excellent work
Posted on Google Google
John Salinas profile picture
John Salinas
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The regular scheduled service for our heater was performed and the service was great. Allen was professional and completed the work with no issues.
Posted on Google Google
Angela C profile picture
Angela C
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Steve did a great job! Home Comfort Alliance is always great and helpful when you call or they come out to work.
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John Kogle profile picture
John Kogle
20 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent, professional, thorough and detailed service provided. Highly recommend!
Posted on Google Google
Wes Plate profile picture
Wes Plate
19 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was great! Serviced our mini splits and provided helpful advice.
Posted on Google Google
Ed Connor profile picture
Ed Connor
19 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Bradley is simply the best. He installed the new motor on our heating unit quickly and proficiently. He is very competent and very knowledgeable. Truly a pleasure to work with. Kudos also go to Home comfort alliance because they generously assumed the cost of shipping the motor via air freight so that I would have it as soon as possible. Bradley and his company deserve the highest possible rating.
Posted on Google Google
Lois Werelus profile picture
Lois Werelus
17 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton serviced my furnace yesterday. He was professional and friendly. I absolutely want him to return next year. He explained his findings to me with knowledge and kindness. Thank you Anton!!
Posted on Google Google
James Park profile picture
James Park
16 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Josh was great and has helped me twice now. I highly recommend him!
Posted on Google Google
Mark Phillips profile picture
Mark Phillips
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Devon did our heat pump annual inspection. He was thorough and efficient. Explained how it was functioning and walked us through several thermostat functions.
Posted on Google Google
Susan S. profile picture
Susan S.
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mike from Home Comfort Alliance came today to gather information in aid of providing a quote for replacing my furnace and adding AC through Costco's many services. He did a thorough inspection, explained all my options and clearly answered all my questions. Mike was very congenial and knowledgeable--an excellent person to work with. He now will be providing me quotes per my various options. In addition, my dog really liked him--an important seal of approval!
Posted on Google Google
John Prentice profile picture
John Prentice
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen did a great job!
Posted on Google Google
James Epting profile picture
James Epting
15 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Semperfi
Posted on Google Google
danrung vanichkul profile picture
danrung vanichkul
14 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The technician Dan was very knowledgeable and kept us informed of his progress. He finished in a timely manner and answered all questions. I highly recommend his services.
Posted on Google Google
A.M. Medina profile picture
A.M. Medina
14 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great to see Dan again Nice job Good work
Posted on Google Google
Wayne or Dale Schumacher profile picture
Wayne or Dale Schumacher
13 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen Walker did a great job. Professional, personable, on time, and thorough. Good to see him again!
Posted on Google Google
Nancy Tifft profile picture
Nancy Tifft
13 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mike & Ina did an exceptionally professional job installing our new HVAC system. They were very competent knowledgeable and personable. They answered all of our questions and left the job site pristine.
Posted on Google Google
Sally-Jo Nardone profile picture
Sally-Jo Nardone
13 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dylan was Friendly efficient, informative just Overall, an excellent technician highly recommend him. He’s an asset to your company.
Posted on Google Google
Maria Donigian profile picture
Maria Donigian
12 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Brad was fantastic! He is a problem solver, he's fast and friendly and most importantly got our heat issue solved. We are super grateful.
Posted on Google Google
Tom Kauzlarich profile picture
Tom Kauzlarich
10 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
the new furnace installation went well. Samuel did a great job and was friendly, took care in our home and walked us through everything we needed to operate the new system. Thank you for a seemless transaction.
Posted on Google Google
Michael Fong profile picture
Michael Fong
10 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Worked efficiently and did a good Job.
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Elspeth Werle profile picture
Elspeth Werle
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Steve arrived on time and worked steadily and efficiently to insure that our heat pump and two mini-splits were in top working order. Thank you!
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Wayne Mc Kenna profile picture
Wayne Mc Kenna
9 October 2026
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Really
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TONY URIARTE profile picture
TONY URIARTE
9 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
ANTON from HOME COMFORT ALLIANCE DID A GREAT-THOROUGH JOB AS USUAL. HES BEEN HERE BEFORE & WE ALWAYS ENJOY HIS SERVICE, VERY PROFESSIONAL & COURTESY & TOOK CARDBOARD WITH HIM, THANKS ANTON...!
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Markus profile picture
Markus
8 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
He was very knowledgeable about the units. He serviced the unit quickly and was very professional.
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SHIRLEY noonan profile picture
SHIRLEY noonan
8 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
On time and very professional. Looked at all my concerns in a professional manner. Every friendly.
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W and M profile picture
W and M
8 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jorge did a great job servicing and doing maintenance on our Carrier heat pump. He arrived on time, wore shoe protectors indoor, was efficient and fast. He was pleasant and knowledgeable as well.
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Arun Kumar R profile picture
Arun Kumar R
7 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Sam and Mario did a fantastic job installing our new gas furnace. They demonstrated great customer service and the attention to detail: they put new gas valve, power supply for in-duct purifier, condensing water pump, new filter cabinet + filter that Sam had to step out to shop for, etc. They even upgraded our thermostat's wiring to match the new 2-stage furnace (without hard-defining a timed cutoff on the filter board). I appreciate very much that they did these without us having to ask or monitor, but rather to do a high-quality job (they worked for 6+ hours and took care of everything!). Thank you folks for the great job! We also a good experience with the initial consultant (Vince) who did a thorough job of estimating our new furnace specs. We found them through Costco (Lennox). Our pricing included the 15% costco cash card; their overall quote was reasonable and competitive as well (lower than some of the other quotes we had). We are very happy with the install and service, and would happily recommend this business.
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Marcus Pederson profile picture
Marcus Pederson
7 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Annual inspection. Technician was polite and professional.
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Al Robinson (Bluestreak57) profile picture
Al Robinson (Bluestreak57)
7 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Tyler let me know he was coming, arrived as expected, and did an amazing job for us! I appreciate his advice and guidance given our system is 26 years old and still performing well!
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mega mannn profile picture
mega mannn
7 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
A/C service Great customer service Cody Technician is knowledgeable and professional
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Shuchin Cheng profile picture
Shuchin Cheng
6 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
well done!

Where we repair heat pumps in Kirkland

We serve all of Kirkland, including Juanita, Finn Hill, Totem Lake, Evergreen Hill, Highlands, Norkirk, Market, Moss Bay, Lakeview, Central Houghton, Everest and both Rose Hill neighborhoods, plus nearby Redmond, Bellevue, Bothell, Woodinville and Kenmore. See Kirkland HVAC, plumbing and electrical for every service in the city.

Kirkland heat pump repair FAQ

Who do I call for heat pump repair in Kirkland at night or on a weekend?

Call Home Comfort Alliance. We offer after-hours emergency HVAC service in Kirkland. An after-hours fee of $330 applies.

How much does heat pump repair cost in Kirkland?

It depends on what failed. The dispatch fee is $119 and a standard diagnostic is $72, and you approve a written price before any work begins. Angi puts most Seattle-area heat pump repairs at $220 to $2,220 (regional estimate, May 2026).

Is there a charge for the repair visit?

Yes. The dispatch (trip) fee is $119, a standard diagnostic is $72 and a deeper diagnostic is $130. After-hours visits carry a $330 fee. Replacement estimates are free.

Why is my heat pump blowing cold air?

Check that the thermostat is set to heat. During a defrost cycle a heat pump can blow cool air for a few minutes. If it lasts longer, a reversing valve, low refrigerant or a control fault may be the cause, and a technician should test it.

Why is my outdoor unit covered in ice?

Light frost is normal and should melt during defrost. Ice that stays usually means a defrost, airflow or refrigerant problem. Do not chip it. Switch to emergency heat and call us.

One head of my multi-zone mini-split stopped working. Can it be fixed?

Usually, yes. We test that head, its sensor and board, the branch box if there is one, and the refrigerant lines that feed it, then give you a written price for the repair.

Do you repair ductless mini-splits in Kirkland?

Yes. We repair single-zone and multi-zone ductless systems on all major brands. We are a Mitsubishi Electric Diamond Dealer.

Do you repair dual-fuel systems with a gas furnace?

Yes. We repair the heat pump and the gas furnace, and check the switchover between them. For a furnace-only problem, see furnace repair in Kirkland.

Should I repair or replace my heat pump?

Multiply the age of the unit by the repair cost. If the result is over $5,000, replacement is often the better value. A failed compressor or an R-22 system also points to replacement. Replacement estimates are free.

Do heat pump repairs qualify for rebates in Kirkland?

No. Rebates apply to new equipment. Energy Smart Eastside offers a $1,000 instant rebate inside Kirkland city limits when a qualifying heat pump replaces an existing furnace or electric resistance heat, with a bonus of up to $5,000 for income-qualified, fully electric homes. PSE rebates may also apply.

Do I need a permit to replace a heat pump in Kirkland?

Yes. The City of Kirkland requires a mechanical permit to install or replace a heat pump and issues its own electrical permits. Part-only repairs, such as a capacitor, control board or fan motor, do not need a permit. We pull the required permits for every installation.

Are your technicians licensed?

Yes. Our technicians are NATE-certified, and Home Comfort Alliance is licensed, bonded and insured in Washington: Contractor Reg. #HOMECCA785BD and Electrical Contractor Lic. #HOMECCA782DC.

Sources (checked October 10, 2026): Angi, Seattle HVAC repair cost (May 2026); Angi, heat pump repair cost (Oct 2026); Energy Smart Eastside, heat pump incentives; PSE, hybrid heat pump rebate; PSE, electric resistance conversion; City of Kirkland, utilities.

Why Choose Home Comfort Alliance in Kirkland?

Your Comfort is Our Promise

We promise...
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Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
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To educate and guide you through your options so you’ll find the right solution at the right price.
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Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
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Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
Home Comfort Alliance technician greeting homeowners at the front door

Book a heat pump repair in Kirkland

Tell us what your heat pump is doing. A heating technician from our Redmond branch will diagnose it and give you a written, upfront price before any work begins.

Call (425) 645-0404

Request heat pump repair

Our team will call you to set up your visit. For a heat pump that stops after hours, call (425) 645-0404.

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