Heat Pump Repair in Kirkland, WA
Heat pump and ductless repair across Kirkland from our Redmond branch: after-hours emergency HVAC service, same-day visits when possible, and an upfront price before any work begins.
Locally-owned since 1977 • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD) • NATE-certified technicians • Carrier Factory Authorized Dealer • Mitsubishi Electric Diamond Dealer
Kirkland heat pump repair, at a glance
Home Comfort Alliance repairs ducted heat pumps, ductless mini-splits and dual-fuel systems in Kirkland from our Redmond branch next door. We offer after-hours emergency HVAC service in Kirkland; the after-hours fee is $330. A regular visit has a $119 dispatch fee and a $72 standard diagnostic, and no repair starts until you approve a written price.
Our office is open Monday to Friday, 8 AM to 5 PM, with same-day service when possible. If the heat pump quits overnight, set the thermostat to emergency heat and call us.
Signs your Kirkland heat pump needs repair
Kirkland's long, wet heating season means a heat pump spends many hours defrosting and running. These are the warning signs worth a call:
- Air from the vents feels cool in heat mode for more than a few minutes.
- The outdoor coil stays packed with ice after a defrost cycle.
- The aux or emergency heat light comes on often, and the PSE bill climbs.
- The outdoor fan or compressor does not start when the thermostat calls.
- One head of a multi-zone ductless system stops heating while the others run.
- A ductless head drips water or blinks an error light.
- The breaker trips, or you hear grinding or buzzing at startup.
Safe checks before you call
- Make sure the thermostat is on heat and the batteries are fresh.
- Check the breaker and the outdoor disconnect, and reset once only.
- Swap a dirty filter, and clean the filters in each ductless head.
- Clear wet leaves and evergreen needles from the outdoor unit. Never chip ice; let defrost finish.
Our heat pump repair guide has more detail.
Heat pump problems we fix in Kirkland
Kirkland homes range from older houses to hillside and lakefront homes along Lake Washington and newer infill and townhomes. Tree cover drops leaves and needles on outdoor units, and many homes run ductless heads in rooms the ducts never reached.
| Problem | Likely cause | How we fix it |
|---|---|---|
| No heat from one ductless head | Refrigerant line, branch box, sensor or indoor board | Test each zone and the lines that feed it |
| Outdoor unit will not run | Capacitor, contactor, outdoor control board | Trace the control signal, then test each part |
| Ice that will not clear | Defrost control, blocked coil, low refrigerant | Clean the coil and check defrost and charge |
| Lukewarm air and a high bill | Refrigerant leak, reversing valve, aux heat staging | Check pressures, find leaks and set lockouts |
Ductless and multi-zone repair in Kirkland
Multi-zone systems use one outdoor unit to feed several indoor heads, sometimes through a branch box. When one zone fails, we test the head, the branch box and the refrigerant lines between them. Home Comfort Alliance is a Mitsubishi Electric Diamond Dealer, won Gensco's Ductless and Multi-Zone Excellence awards for 2024 to 2025, and services all major brands. Learn more about ductless systems.
Dual-fuel heat pumps
PSE supplies both electricity and natural gas in Kirkland, so many homes pair a heat pump with a gas furnace. We repair the heat pump side here and check the switchover; for the furnace side, see furnace repair in Kirkland.
After-hours emergency heat pump repair in Kirkland
When a heat pump fails on a cold night, we offer after-hours emergency HVAC service in Kirkland. The after-hours fee is $330. Call right away for no heat in freezing weather, a burning smell or a breaker that keeps tripping.
Until a technician arrives, use emergency heat and keep children and pets away from an iced or noisy outdoor unit. See our emergency heat pump repair page for more steps.
Should you repair or replace your Kirkland heat pump?
A reliable system with one failed part is usually worth repairing. Replacement starts to make more sense when:
- The compressor or outdoor coil fails on an older system.
- The system runs on R-22, which is no longer made.
- The unit's age times the repair cost is more than $5,000.
- Repairs keep coming back, or the backup heat is doing most of the work.
Repairs are not eligible for rebates. Inside Kirkland city limits, Energy Smart Eastside offers a $1,000 instant rebate when a qualifying heat pump replaces an existing furnace or electric resistance heat, plus a bonus of up to $5,000 for income-qualified, fully electric homes. PSE offers $1,500 to convert electric resistance heat and $1,500 to add a ducted heat pump to a PSE gas furnace, each with a $2,400 income-based Efficiency Boost. Amounts read October 2026. Home Comfort Alliance is an Energy Smart Eastside approved contractor and a PSE Trade Ally. Replacing an existing heat pump? Ask us which programs apply before you count on a rebate.
Replacement estimates are free, and our instant quote gives you a price range online. Read about heat pump installation in Kirkland, our heat pump cost guide and heat pump rebates.
How much does heat pump repair cost in Kirkland?
Every Kirkland heat pump repair starts with a $119 dispatch fee and a $72 standard diagnostic, and the rest depends on what failed. You see the written price before we start. As a regional benchmark, Angi puts most Seattle-area heat pump repairs at $220 to $2,220 (regional estimate, updated May 2026).
Our Kirkland heat pump repair prices
| Charge | Home Comfort Alliance price |
|---|---|
| Dispatch (trip) fee | $119 |
| Standard diagnostic | $72 |
| Deeper diagnostic (intermittent or multi-part faults) | $130 |
| After-hours fee (evenings, weekends, holidays) | $330 |
| Thermostat replacement | $299 to $1,840 |
| Heat pump tune-up | $230 ($180 for Home Comfort Club members) |
Fees are listed separately and are not added together. Updated October 2026.
For prices by part and ducted vs ductless repairs, see our heat pump repair cost guide.
What common repairs cost
| Common heat pump repair | National estimate |
|---|---|
| Capacitor or contactor | $120 to $400 |
| Outdoor or indoor fan motor | $200 to $700 |
| Defrost or main control board | $150 to $700 |
| Reversing valve | $200 to $650 |
| Refrigerant leak repair and recharge | $300 to $1,200 |
| Compressor | $650 to $2,400 |
National estimate from Angi (updated October 2026). These are not Home Comfort Alliance prices; your technician gives you a written price for your system.
Current offers: $50 off emergency no-heat calls and 10% off a heat pump tune-up (special offers). A larger repair can be financed through Salal Credit Union or Synchrony, with plans from $179/month* and 0% interest options for qualifying customers (financing). Home Comfort Club members (from $15 a month) get priority scheduling, discounted repair rates and a $180 heat pump tune-up (membership plans).
*Financing through Salal Credit Union or Synchrony, subject to credit approval. Rates, terms and monthly payments depend on the amount financed, the plan and your credit. 0% interest options are available to qualifying customers. See lender for full terms.
Book a heat pump repairYou approve a written, upfront price before any work begins.
How a Kirkland heat pump repair visit works
Kirkland permits: the City of Kirkland requires a mechanical permit to install or replace a heat pump and issues its own electrical permits, with applications through MyBuildingPermit.com. Part-only repairs do not need a permit. We pull the required permits for every installation. Here is how a repair visit goes.
- Call or book online. Our phones are answered 24/7, and we confirm an arrival window.
- Diagnose. A NATE-certified technician checks heating and cooling modes, refrigerant pressures, electrical parts, the defrost cycle, backup heat and airflow.
- Upfront price. You get a written price, and repair-or-replace advice when it applies, before any work begins.
- Repair. Most common parts are on the van, so many repairs finish on the first visit.
- Test and review. We run a full heating cycle, including a defrost check, and walk you through what we found.
A recent Kirkland heat pump repair: north Kirkland
In September 2026 our technician returned to a north Kirkland home (98034) with a multi-zone ductless heat pump. A section of the insulated 3/8 inch liquid line between the outdoor unit and the branch box, which sends refrigerant to the indoor heads, needed to be replaced. He replaced that line, recharged the system with 18.5 pounds of R-410A refrigerant and checked that the system was running properly before he left.
From our September 2026 service records. Photo: one of our technicians on an outdoor unit job.
What you get with Home Comfort Alliance
- A written, upfront price from a NATE-certified technician before any work begins.
- After-hours emergency HVAC service in Kirkland.
- Licensed, bonded and insured in Washington: Contractor Reg. #HOMECCA785BD and Electrical Contractor Lic. #HOMECCA782DC.
- Repairs on all major brands from a Mitsubishi Electric Diamond Dealer, Carrier Factory Authorized Dealer and Lennox Premier Dealer.
- Manufacturer parts warranty support, and extended labor coverage on new systems we install for Home Comfort Club members, for as long as they subscribe, up to 5 years from installation.
- Best Pick 2025 and 2026, a TrustAnalytica Top 10 HVAC Contractor in Redmond for 2026, ACCA member and BBB Accredited since 2002.
- An Energy Smart Eastside approved contractor and PSE Trade Ally, locally owned since 1977.
Where we repair heat pumps in Kirkland
We serve all of Kirkland, including Juanita, Finn Hill, Totem Lake, Evergreen Hill, Highlands, Norkirk, Market, Moss Bay, Lakeview, Central Houghton, Everest and both Rose Hill neighborhoods, plus nearby Redmond, Bellevue, Bothell, Woodinville and Kenmore. See Kirkland HVAC, plumbing and electrical for every service in the city.
Kirkland heat pump repair FAQ
Who do I call for heat pump repair in Kirkland at night or on a weekend?
Call Home Comfort Alliance. We offer after-hours emergency HVAC service in Kirkland. An after-hours fee of $330 applies.
How much does heat pump repair cost in Kirkland?
It depends on what failed. The dispatch fee is $119 and a standard diagnostic is $72, and you approve a written price before any work begins. Angi puts most Seattle-area heat pump repairs at $220 to $2,220 (regional estimate, May 2026).
Is there a charge for the repair visit?
Yes. The dispatch (trip) fee is $119, a standard diagnostic is $72 and a deeper diagnostic is $130. After-hours visits carry a $330 fee. Replacement estimates are free.
Why is my heat pump blowing cold air?
Check that the thermostat is set to heat. During a defrost cycle a heat pump can blow cool air for a few minutes. If it lasts longer, a reversing valve, low refrigerant or a control fault may be the cause, and a technician should test it.
Why is my outdoor unit covered in ice?
Light frost is normal and should melt during defrost. Ice that stays usually means a defrost, airflow or refrigerant problem. Do not chip it. Switch to emergency heat and call us.
One head of my multi-zone mini-split stopped working. Can it be fixed?
Usually, yes. We test that head, its sensor and board, the branch box if there is one, and the refrigerant lines that feed it, then give you a written price for the repair.
Do you repair ductless mini-splits in Kirkland?
Yes. We repair single-zone and multi-zone ductless systems on all major brands. We are a Mitsubishi Electric Diamond Dealer.
Do you repair dual-fuel systems with a gas furnace?
Yes. We repair the heat pump and the gas furnace, and check the switchover between them. For a furnace-only problem, see furnace repair in Kirkland.
Should I repair or replace my heat pump?
Multiply the age of the unit by the repair cost. If the result is over $5,000, replacement is often the better value. A failed compressor or an R-22 system also points to replacement. Replacement estimates are free.
Do heat pump repairs qualify for rebates in Kirkland?
No. Rebates apply to new equipment. Energy Smart Eastside offers a $1,000 instant rebate inside Kirkland city limits when a qualifying heat pump replaces an existing furnace or electric resistance heat, with a bonus of up to $5,000 for income-qualified, fully electric homes. PSE rebates may also apply.
Do I need a permit to replace a heat pump in Kirkland?
Yes. The City of Kirkland requires a mechanical permit to install or replace a heat pump and issues its own electrical permits. Part-only repairs, such as a capacitor, control board or fan motor, do not need a permit. We pull the required permits for every installation.
Are your technicians licensed?
Yes. Our technicians are NATE-certified, and Home Comfort Alliance is licensed, bonded and insured in Washington: Contractor Reg. #HOMECCA785BD and Electrical Contractor Lic. #HOMECCA782DC.
Sources (checked October 10, 2026): Angi, Seattle HVAC repair cost (May 2026); Angi, heat pump repair cost (Oct 2026); Energy Smart Eastside, heat pump incentives; PSE, hybrid heat pump rebate; PSE, electric resistance conversion; City of Kirkland, utilities.
Why Choose Home Comfort Alliance in Kirkland?
Your Comfort is Our Promise
We promise...
Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
To educate and guide you through your options so you’ll find the right solution at the right price.
Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
Book a heat pump repair in Kirkland
Tell us what your heat pump is doing. A heating technician from our Redmond branch will diagnose it and give you a written, upfront price before any work begins.
Request heat pump repair
Our team will call you to set up your visit. For a heat pump that stops after hours, call (425) 645-0404.