Heat Pump Repair in Silverdale, WA
Heat pump and ductless repair for Silverdale and Central Kitsap homes from our Bremerton branch: published fees and a written price before any work.
Locally-owned since 1977 • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD) • NATE-certified technicians • Carrier Factory Authorized Dealer • Mitsubishi Electric Diamond Dealer
Silverdale heat pump repair, the short answer
Home Comfort Alliance repairs ducted and ductless heat pumps in Silverdale, WA, from our Bremerton branch, with an upfront price before any work begins. The visit itself is $119 for the trip and $72 for the diagnostic. After that you get a written repair quote, and the work waits for your OK.
Call (425) 645-0404. Our phones are answered and bookings are accepted 24/7.
Dual fuel system and a gas smell? Silverdale's natural gas comes from Cascade Natural Gas. Leave the house, then call Cascade at 1-888-522-1130 or 911 from outside.
Heat pump repair prices in Silverdale
These are the same published fees our Bremerton team charges across Kitsap County. The repair itself is priced in writing once the fault is found.
| Home Comfort Alliance item | Price |
|---|---|
| Dispatch fee (trip to your home) | $119 |
| Standard diagnostic | $72 |
| Advanced diagnostic, when needed | $130 |
| Heat pump tune-up (each piece of equipment) | $230; Club members $180 |
| New thermostat, installed | $299 to $1,840 |
| After-hours fee for qualifying emergencies | $330 |
Prices as of October 2026. Only one of the two diagnostic levels is ever charged.
Seattle-area benchmark, not our price: Angi lists heat pump repair at $220 to $2,220 (May 2026) (Angi heat pump repair costs).
Offers this season: 10% Off Heat Pump Tune-Up, $50 Off Emergency No Heat Calls, and $50 off HVAC service or repair (special offers; not combinable with Club pricing). Need to spread out the cost? Salal Credit Union and Synchrony plans start at $179/month* (financing).
*Financing through Salal Credit Union or Synchrony, subject to credit approval. Rates, terms and monthly payments depend on the amount financed, the plan and your credit. 0% interest options are available to qualifying customers. See lender for full terms.
Get an estimateA written, upfront price before any work begins.
Quick checks before you call
- Check both breakers, the outdoor unit's and the air handler's, plus the disconnect switch beside the outdoor unit.
- Replace a dirty filter. Low airflow can lock out the heat pump or make it ice up.
- Confirm the thermostat is on HEAT and the fan is on AUTO.
- Watch the outdoor unit for a few minutes. Steam and a fan that stops briefly are a normal defrost.
- Ice that does not clear, or a unit that hums without starting, is a call for us. Do not chip ice off the coil.
Signs your heat pump needs repair
- Cool air from the vents for long stretches in heat mode.
- AUX or EM heat lit up for most of a mild day.
- Ice that thickens on the outdoor coil instead of melting.
- The outdoor fan is still while the unit hums, or the system short cycles.
- New grinding, squealing or rattling.
- A ductless head that flashes an error or drips.
- A PSE bill that jumps with no change in how you live.
Common heat pump repairs we make
| Part | What you notice |
|---|---|
| Capacitor | Outdoor unit hums but will not start |
| Contactor | Outdoor unit will not turn on, or will not turn off |
| Defrost board or sensor | Heavy icing, or defrost cycles that drag on |
| Reversing valve | Cools but will not heat |
| Outdoor fan motor | Compressor runs, fan does not spin |
| Refrigerant leak | Weak heat and icing; we find the leak before adding refrigerant |
| Heat strips | Backup heat does nothing on the coldest mornings |
| Thermostat | Wrong mode or no call for heat; replacement $299 to $1,840 |
See our heat pump repair cost guide for more on each part.
Ducted and ductless repair
We repair central heat pumps with an electric air handler, dual fuel systems with a gas furnace, and ductless mini-splits of all major brands: sensors, drain lines, fan motors, boards and communication faults. Home Comfort Alliance is a Mitsubishi Electric Diamond Dealer, a Carrier Factory Authorized Dealer and a Lennox Premier Dealer. More about ductless systems.
Is a heat pump enough for Silverdale winters?
For most homes, yes. The Seattle Energy Code's design temperature for nearby Bremerton is 29°F, the cold point a heating system is sized to handle, and cold-climate heat pumps keep heating well below that. On the coldest mornings, electric backup heat or a gas furnace on a dual fuel system can help, which is normal.
What is not normal: backup heat running all day when it is in the 40s, a house that will not reach the thermostat setting, or an outdoor unit that ices solid. Those are repair calls. Our cold-climate heat pump page explains how these systems handle a freeze.
Repair or replace?
As a rule, ENERGY STAR recommends weighing a replacement for heat pumps older than 10 years or ones that keep breaking down. A failed compressor on an older system is the usual point to compare prices; most other parts are routine repairs.
Older systems charged with R-22 can still be serviced: the EPA allows recycled or previously made R-22 and does not require you to replace the unit, though the refrigerant is now scarce and expensive (EPA guidance).
Silverdale is in PSE's electric territory, which matters if you replace. PSE pays $1,500 when an out-of-warranty, centrally ducted all-electric heat pump is replaced with a qualifying cold-climate model through a Trade Ally such as Home Comfort Alliance, plus a $2,400 Efficiency Boost for income-qualified homes; ductless and dual fuel replacements are excluded (PSE upgrade rebate). Some qualifying equipment also carries a PSE instant discount at purchase (PSE instant discounts); we check which option pays you the most. There is no rebate for a repair. Estimates for a new system are free; for a quick ballpark, the instant HVAC quote takes about 30 seconds. Every new installation carries our 3-year Comfort Shield labor warranty, kept active with yearly maintenance, with the first year of maintenance included. Details on heat pumps in Silverdale.
Hours and after-hours help
Our phones are answered and bookings are accepted 24/7. Heating and cooling technicians work during business hours and are available after hours for qualifying emergencies ($330 after-hours fee), such as a heat pump that has stopped heating in cold weather. Booked appointments run weekdays from 8 AM to 5 PM.
Permits and utilities in Silverdale
Silverdale is unincorporated Kitsap County. Puget Sound Energy supplies electricity and Cascade Natural Gas supplies natural gas. Kitsap County requires a mechanical permit for heat pump work except appliance repair, so a part repair normally needs none, while a replacement does (Kitsap County permit guide). Electrical permits come from Washington L&I. We pull the required permits for every installation.
A recent Silverdale heat pump visit: checking it before the cold
In October our Bremerton team serviced a ducted heat pump with electric backup heat in Silverdale. The technician checked the filter, cleaned the condensate trap, inspected the blower wheel and motor bearings, and tightened the wiring. The backup heat strips were averaging 20 amps, the coil was clean, and the line set showed no oil or damage.
In heat mode the return air was 68°F and the supply air 91°F, a healthy 23°F rise, and every part was running as it should. A yearly check like this is how small problems get caught before a cold snap turns them into a no-heat call.
From our October 2026 maintenance records; customer details are kept private.
Why Silverdale homeowners call us
- TrustAnalytica Top 10 HVAC Contractor 2026 (Bremerton).
- NATE-certified technicians from our Bremerton office, 5373 Auto Center Way, Suite 205.
- Mitsubishi Electric Diamond Dealer, Carrier Factory Authorized Dealer and Lennox Premier Dealer.
- PSE Trade Ally for heat pump rebates.
- Licensed, bonded and insured in Washington: WA Contractor Reg. #HOMECCA785BD and WA Electrical Contractor Lic. #HOMECCA782DC.
- BBB Accredited Business since 2002, ACCA member, Best Pick 2025 and 2026. Locally owned since 1977.
Where we repair heat pumps around Silverdale
We repair heat pumps throughout Silverdale, ZIP codes 98383 and 98315, from our Bremerton branch. For the furnace side of a dual fuel system, see furnace repair in Silverdale, and for all our services here, see Silverdale HVAC, plumbing and electrical.
Silverdale heat pump repair FAQ
How much does heat pump repair cost in Silverdale?
You pay a $119 dispatch fee for the trip and $72 for a standard diagnostic ($130 if a deeper one is needed), plus a $330 after-hours fee only for qualifying emergencies after hours. The repair price comes in writing before we start. For context, Angi lists Seattle-area heat pump repairs at $220 to $2,220 (May 2026); that is not our price.
Can a heat pump be repaired?
Yes. Most failures are parts such as capacitors, contactors, defrost controls, fan motors or refrigerant leaks. Our trucks are fully stocked, so most repairs can be handled on the spot.
Why is my heat pump blowing cold air?
A defrost cycle blows cooler air for a few minutes. If it lasts, check that the thermostat is on HEAT; otherwise common causes are low refrigerant, a stuck reversing valve, a failed capacitor or backup heat that is not coming on.
Why is steam coming off my heat pump in winter?
That is usually a defrost cycle melting frost off the outdoor coil, and it is normal. Ice that stays after defrost is not, and needs a check.
Is a heat pump enough for Silverdale winters?
For most homes, yes. The design temperature for nearby Bremerton is 29°F, and cold-climate heat pumps keep heating below that, with electric or gas backup for the coldest mornings.
Should I repair or replace my heat pump?
ENERGY STAR suggests considering replacement when a heat pump is more than 10 years old or needs frequent repairs. We give you the repair price first, and replacement estimates are free.
Is there a rebate if I replace my old heat pump?
PSE offers $1,500 when an out-of-warranty, centrally ducted all-electric heat pump is replaced with a qualifying cold-climate model through a Trade Ally such as Home Comfort Alliance (ductless and dual fuel excluded), plus a $2,400 Efficiency Boost for income-qualified homes. There is no rebate for repairs.
Do you repair ductless mini-splits?
Yes. We repair ductless heat pumps of all major brands and are a Mitsubishi Electric Diamond Dealer.
Do I need a permit for a heat pump repair?
Kitsap County requires mechanical permits except for appliance repair, so a part repair normally needs none. Replacements need a permit, with electrical permits through Washington L&I. We pull the required permits for every installation.
Can you come today or after hours?
Same-day service when possible. Our phones are answered and bookings are accepted 24/7. Heating and cooling technicians work during business hours and are available after hours for qualifying emergencies ($330 after-hours fee), such as a heat pump that has stopped heating in cold weather.
How often should a heat pump be serviced?
Once a year, ideally before the heating season. A tune-up is $230 per piece of equipment, or $180 for Home Comfort Club members.
Is Home Comfort Alliance licensed?
Yes. WA Contractor Reg. #HOMECCA785BD and WA Electrical Contractor Lic. #HOMECCA782DC. Licensed, bonded and insured in Washington, NATE-certified technicians, locally owned since 1977.
Sources (checked October 23, 2026): Kitsap County DCD, Do I Need a Building Permit?; PSE, heat pump to heat pump upgrade rebate; PSE, instant discounts; 2021 Seattle Energy Code, Appendix C (Bremerton design temperatures); EPA, repairing home heat pumps that use R-22; Angi, Seattle heat pump repair cost (May 2026).
Why Choose Home Comfort Alliance in Silverdale?
Your Comfort is Our Promise
We promise...
Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
To educate and guide you through your options so you’ll find the right solution at the right price.
Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
Book a heat pump repair in Silverdale
Tell us what your heat pump is doing. A technician from our Bremerton branch will diagnose it and give you a written, upfront price before any work begins.
Request heat pump repair
We will call you to set up your visit. For no heat after hours, call (425) 645-0404.