After-Hours Emergency Heating & Cooling Service
Our HVAC technicians work after hours in every city we serve. Plumbing and electrical can be booked by phone or online.
Locally-owned since 1977 • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD) • WA Electrical Contractor Lic. #HOMECCA782DC • NATE-certified technicians • Carrier Factory Authorized Dealer • Mitsubishi Electric Diamond Dealer • Lennox Premier Dealer
After-hours emergency heating and cooling
Home Comfort Alliance provides after-hours emergency service for heating and air conditioning across the Seattle-Tacoma area and the wider Puget Sound region. Our phones are answered after hours for heating and cooling emergencies at (425) 645-0404, and our HVAC technicians work after hours in every city we serve. Plumbing and electrical service can be booked by phone or online too: our plumbers and electricians work Monday to Friday, 8 AM to 5 PM, with same-day service when possible.
Danger first. Smell gas or hear a carbon monoxide alarm? Leave the home and call 911 or your gas utility from outside: PSE 1-888-225-5773 or Cascade Natural Gas 888-522-1130. Smoke or fire: call 911. More in what to do if you smell gas.
What to do right now
Most home emergencies have one safe first step you can take before help arrives. Heating and cooling problems get a technician after hours; plumbing and electrical problems are made safe now and booked for the first available business-hours visit. Find your situation:
| Emergency | Do this first | Then |
|---|---|---|
| Gas smell | Leave, leave the door open, don't flip switches or use a landline | Call 911 or the gas utility from outside |
| Carbon monoxide alarm or symptoms | Get everyone into fresh air | Call 911; have fuel-burning equipment checked before reuse |
| No heat in freezing weather | Check thermostat, breaker and filter; gather in one warm room | Call us (emergency furnace repair) |
| No cooling in extreme heat | Check thermostat and breaker; move vulnerable people somewhere cool | Call us |
| Burst pipe or water spreading | Shut the main water valve | Book a plumber by phone or online; visits are Monday to Friday, 8 to 5, same-day when possible |
| Water heater leaking | Turn off its cold water supply and its gas or power | Book a plumber by phone or online; visits are Monday to Friday, 8 to 5, same-day when possible |
| Burning smell or sparks at an outlet or panel | Don't touch the panel; turn off the circuit only if it is safe to reach | Call 911 for smoke or fire; then book an electrician for the first available business-hours visit |
| Power out on one part of the home | Check for a tripped breaker once; don't keep resetting it | For a neighborhood outage, call your utility; otherwise book an electrician by phone or online, same-day when possible |
Gas safety steps from PSE and Cascade Natural Gas; carbon monoxide guidance from PSE, checked October 2026.
Emergency heating and cooling
Home Comfort Alliance handles emergency furnace, heat pump, ductless and air conditioning repair after hours for qualifying emergencies, for all major brands, in every city we serve. Heating calls spike on the first cold nights of fall and during winter freezes; cooling calls spike in heat waves like June 2021.
- Emergency furnace repair: no heat, gas or burning smells, furnace lockouts.
- Emergency heat pump repair: no heat, iced-over outdoor units, backup heat problems.
- Furnace repair and heating and cooling repair for problems that can wait for a daytime visit.
- Guides: emergency no-heat situations and what counts as emergency AC repair.
Plumbing problems after hours
Our licensed plumbers work Monday to Friday, 8 AM to 5 PM. You can book a visit by phone or online, and we schedule the first available opening, same-day when possible, for burst pipes, leaks, water heaters and backed-up indoor drains in homes. Until then, shut the main water valve; most homes have it where the water line enters, often in a basement, crawl space or garage. Home Comfort Alliance plumbing work is residential, and we don't do sewer line work.
Electrical problems after hours
Our licensed electricians work Monday to Friday, 8 AM to 5 PM. You can book a visit by phone or online, and we schedule the first available opening, same-day when possible, for burning smells, sparking outlets or panels, breakers that keep tripping and partial power loss. Until then, turn off the affected circuit only if it is safe to reach, and don't open or work inside the panel. Call 911 for smoke or fire. If the whole neighborhood is dark, the problem is the utility's, so call your electric utility to report the outage.
What after-hours heating and cooling service costs
An after-hours heating or cooling call with Home Comfort Alliance has a $330 after-hours dispatch fee instead of the $119 daytime dispatch fee, plus a $72 standard or $130 deeper diagnostic fee if the problem needs diagnosis. The repair itself is priced upfront: you approve the price before any work begins. Updated October 2026.
| Trade | Fee | Price |
|---|---|---|
| Heating and cooling | Dispatch (trip) fee | $119 |
| Heating and cooling | Standard / deeper diagnostic fee | $72 / $130 |
| Heating and cooling | After-hours dispatch fee (replaces the $119) | $330 |
| Plumbing | Dispatch (trip) fee | $99 |
| Electrical | Dispatch fee, includes a 30-minute diagnostic | $179 |
Prices as of October 2026, listed separately. Plumbing and electrical work is scheduled during business hours.
Current offers: $50 off HVAC service or repair, $50 off same-day recommended plumbing work and 10% off electrical service or repair (special offers). Larger repairs can be financed from $179/month* (financing). Home Comfort Club members get priority scheduling and discounted repair rates (membership plans from $15 a month). Membership does not cover dispatch fees, diagnostic time or after-hours charges.
*Financing through Salal Credit Union or Synchrony, subject to credit approval. Rates, terms and monthly payments depend on the amount financed, the plan and your credit. 0% interest options are available to qualifying customers. See lender for full terms.
What counts as a qualifying emergency
Our heating and cooling technicians go out after hours for problems that cannot safely wait: no heat in cold weather, no cooling in a heat wave for someone vulnerable to heat, or a burning smell, smoke or sparks from heating or cooling equipment (turn the system off first). A gas smell or carbon monoxide alarm comes first to 911 or your gas utility: leave the home and call from outside.
Pay tonight or wait for morning?
| Call us tonight | Usually safe to book the first business-hours slot |
|---|---|
| No heat in cold weather with a baby, an older adult or someone with a medical condition at home | The heat runs but the house is cooler than usual |
| No cooling in extreme heat for someone vulnerable to it | Air conditioning out on a mild day |
| Burning smell, smoke or sparks from equipment (system off first) | A new noise, but the system still heats or cools |
| No heat and no safe backup heat source | You have safe backup heat, such as a ductless unit or a fireplace insert, for the night |
Before you call, check the thermostat batteries and settings, the breaker for the furnace or heat pump, the furnace switch, and the filter. If the home is safe and comfortable enough to wait, booking the first business-hours visit avoids the after-hours fee.
Nights, weekends and holidays
The $330 after-hours dispatch fee applies any day of the week, including weekends and holidays, with no extra holiday surcharge. The only exception is the holidays we are closed. The $330 replaces the $119 daytime dispatch fee, and you get the repair price before any work begins.
How other companies charge
Industry benchmarks, not our prices: Seattle-area companies commonly charge 1.5 to 2 times their daytime rate after hours, and Angi lists Seattle HVAC labor at about $80 to $150 an hour, with after-hours rates up to about $275 an hour (Angi, read October 2026). Home Comfort Alliance publishes one flat after-hours dispatch fee instead.
Does Home Comfort Club cover after-hours calls?
No. Membership does not cover dispatch fees, diagnostic time or after-hours charges. Club members get priority scheduling, discounted repair rates and a yearly tune-up, which is the best way to avoid a night-time breakdown (membership plans).
Ways to lower the cost
- Run the safe checks above before you call.
- If it can wait, book the first business-hours visit.
- Get a fall tune-up: $230, or $180 for Home Comfort Club members (furnace tune-ups).
- Use current offers and financing for larger repairs.
Staying safe while you wait
- Use space heaters safely: plug them straight into a wall outlet, keep 3 feet clear around them, and turn them off when you leave the room or go to sleep (U.S. Consumer Product Safety Commission).
- Never heat your home with an oven, stove, grill or generator indoors.
- Smell gas or hear a CO alarm? Leave, then call 911 or your gas utility from outside.
Get an estimateA comfort advisor will call you to set up your visit.
What happens when you call
- We answer, day or night. Tell us what is happening; if it sounds like a gas leak or carbon monoxide, we will tell you to get out and call 911 or the utility first.
- We schedule the right trade. A heating and cooling technician after hours if you need one, or a licensed plumber or electrician at the first business-hours opening, same-day when possible.
- You get the price first. The technician finds the cause and gives you an upfront price before any repair.
- We make it safe and fix it. If a full repair has to wait for parts, we make the system safe and explain your options.
Why homeowners call Home Comfort Alliance in an emergency
- Phones answered after hours for heating and cooling emergencies, with after-hours heating and cooling service in every city we serve.
- Heating, cooling, plumbing and electrical from one licensed company.
- Upfront, transparent pricing, with our service fees published on this page.
- NATE-certified HVAC technicians; we service all major brands.
- Serving the Puget Sound since 1977; BBB Accredited Business since 2002.
Where we provide emergency heating and cooling
Emergency heating and cooling service is available across the Puget Sound region from four offices:
- Redmond (Redmond, Seattle, Bellevue, Kirkland, Bothell, Woodinville, Duvall, Sammamish, Mercer Island)
- Everett (Everett, Mill Creek, Lake Stevens, Snohomish, Edmonds, Mount Vernon)
- Bremerton (Bremerton, Kingston, Poulsbo, Bainbridge Island)
- Sumner (Sumner, Tacoma, Puyallup, Bonney Lake, Lakewood, Kent, Auburn, Maple Valley, Buckley)
No heat in Duvall? The Redmond team covers it; see furnace repair in Duvall.
See every city on our service areas page. Office hours are Monday to Friday, 8 AM to 5 PM. Heating and cooling emergency calls are answered after hours, and HVAC technicians work after hours.
Emergency service FAQ
Does Home Comfort Alliance offer after-hours emergency service?
Yes, for heating and cooling. Home Comfort Alliance answers its phones after hours for heating and cooling emergencies at (425) 645-0404, and HVAC technicians work after hours in every city we serve. Plumbing and electrical service can be booked by phone or online; our plumbers and electricians work Monday to Friday, 8 AM to 5 PM, with same-day service when possible.
What qualifies as an HVAC emergency?
An HVAC emergency is a gas smell, a carbon monoxide alarm, burning smells, smoke or sparks from equipment, no heat in freezing weather, or no cooling during extreme heat for someone vulnerable to it. A gas smell or CO alarm means leave first and call 911 or the gas utility from outside.
How much does an after-hours HVAC service call cost?
Home Comfort Alliance charges a $330 after-hours dispatch fee for emergency HVAC calls (instead of the $119 daytime dispatch fee), and a $72 standard or $130 deeper diagnostic fee. The repair price is quoted upfront and approved by you before any work begins.
Is emergency HVAC more expensive?
Yes. After-hours calls cost more than daytime appointments because technicians work nights, weekends and holidays. If your home is safe and comfortable enough to wait, booking the next available daytime visit avoids the after-hours fee.
What should I do about a plumbing problem at night?
Stop the water first: shut off the main water valve for a burst or leaking pipe, or the cold water supply and gas or power for a leaking water heater. Then book a plumber by phone or online. Our plumbers work Monday to Friday, 8 AM to 5 PM, and we schedule the first available visit, same-day when possible. Home Comfort Alliance plumbing is residential.
What should I do about an electrical problem at night?
Call 911 for smoke or fire. For a whole-neighborhood outage, call your electric utility. For a burning smell or heat at an outlet or panel, sparking, or a breaker that trips again as soon as you reset it, turn off that circuit if it is safe to reach and stop using it, then book an electrician. Our electricians work Monday to Friday, 8 AM to 5 PM, same-day when possible.
Do you charge extra for nights and weekends?
HVAC calls after hours carry a $330 after-hours dispatch fee instead of the $119, any day of the week, including weekends and holidays, with no extra holiday surcharge (except on the holidays we are closed). Plumbing and electrical work is scheduled Monday to Friday, 8 AM to 5 PM, so those trades have no after-hours charge. You always get the price before any work begins.
Is it cheaper to wait until morning?
Yes. If your home is safe and comfortable enough to wait, the first business-hours visit has the $119 dispatch fee instead of the $330 after-hours dispatch fee.
Does Home Comfort Club cover the after-hours fee?
No. Membership does not cover dispatch fees, diagnostic time or after-hours charges, but members get priority scheduling and discounted repair rates.
Can you diagnose my system over the phone?
No. We can walk you through safe checks, such as the thermostat, breaker and filter, but a diagnosis needs a technician at the equipment.
Do plumbers or electricians come after hours?
No. Our plumbers and electricians work Monday to Friday, 8 AM to 5 PM, with same-day service when possible. You can book them by phone or online at any time.
Sources: PSE (gas leak and carbon monoxide guidance) and Cascade Natural Gas (emergency guidance), checked October 2026; U.S. Consumer Product Safety Commission (space heater safety); Angi, Seattle HVAC repair cost (read October 2026).
Why Choose Home Comfort Alliance in an Emergency?
Your Comfort is Our Promise
We promise...
Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
To educate and guide you through your options so you’ll find the right solution at the right price.
Knowledgeable and respectful workers who ensure both your own comfort during every visit, and lasting comfort from your home systems.
Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
Emergency? We answer after hours
Heating or cooling emergency? Call now and we’ll send a technician. For plumbing or electrical, call or send a request any time and we’ll book the first available visit, same-day when possible.
Get an estimate
A local comfort advisor will call you to set up your visit.