Carrier Heat Pump Installation from a Carrier Factory Authorized Dealer
Carrier Factory Authorized Dealer and Carrier President’s Award winner (2017, 2018, 2022, 2024). We quote Infinity, Performance and Comfort heat pumps, ducted and ductless, and handle the permits and rebate paperwork.
Locally-owned since 1977 • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD) • WA Electrical Contractor Lic. #HOMECCA782DC • NATE-certified technicians • Carrier Factory Authorized Dealer • Mitsubishi Electric Diamond Dealer • Lennox Premier Dealer
Carrier heat pumps from a Factory Authorized Dealer
Home Comfort Alliance is a Carrier Factory Authorized Dealer serving the Puget Sound area from Sumner, Everett, Bremerton and Redmond. We size every Carrier heat pump with a room-by-room Manual J load calculation, pull the permits, register the equipment for Carrier's warranty and handle utility rebate paperwork. We quote Carrier's Infinity, Performance and Comfort lines, ducted and ductless.
What "Carrier Factory Authorized Dealer" means for you
Carrier says its Factory Authorized Dealers complete factory training on installation, maintenance and repair, hold the required local licenses and insurance, and earn strong customer satisfaction scores. Carrier also evaluates them on business practices, technical skill and customer service (checked October 2026).
Home Comfort Alliance has earned Carrier's President's Award. We earned it in 2017, 2018 and 2022 under our MM Comfort Systems and Sullivan Heating brands, and in 2024 under our G&S Heating Cooling brand. Carrier also recognized us with its 40 Years of Commitment award (2017, as MM Comfort Systems) and its 25 Year Commitment award (2020, as Sullivan Heating).
Our technicians are NATE-certified, we pull the required permits on every installation, and you get a written, upfront price before any work begins.
Is a Carrier heat pump right for your home?
- A ducted home: a Carrier ducted heat pump replaces a furnace or old heat pump and uses your existing ducts.
- Baseboards or an electric furnace: a ducted or ductless Carrier heat pump usually cuts heating cost and adds cooling.
- Keeping a gas furnace: Carrier Hybrid Heat pairs the heat pump with the furnace (dual fuel).
- Colder towns: Carrier's Infinity 21 Ultimate Cold Climate model and its Infinity and Performance ductless lines are built for hard freezes.
- Near salt water: Carrier makes coastal versions of some models.
- Rooms without ducts: one Carrier outdoor unit can run two to six indoor units, with no branch box.
For ductless, we install both Carrier and Mitsubishi Electric systems. Deciding between a heat pump and a furnace? See heat pump installation.
Carrier heat pump lines compared
| Ducted model | Compressor | Up to SEER2 | Up to HSPF2 | Heats down to | As low as |
|---|---|---|---|---|---|
| Infinity 23 (27VNA3) | Variable-speed, Greenspeed Intelligence | 23 | 10.5 | -13°F | 53 dB |
| Infinity 21 Ultimate Cold Climate (27VNA1) | Variable-speed | 21.2 | 12.5 | -23°F | 54 dB |
| Infinity 20 (27VNA0) | Variable-speed | 20 | 9.5 | Not listed | 54 dB |
| Performance 19 (27VPA9) | Variable-speed | 19 | 10 | Not listed | 57 dB |
| Performance 18 (27TPA8), coastal version available | Two-stage | 18.5 | 8.5 | Not listed | 65 dB |
| Comfort 16 (27SCA5), coastal version available | Single-stage | Not listed | Not listed | Not listed | Not listed |
Specs from carrier.com, checked October 2026; up-to values depend on the matched indoor unit (AHRI).
| Ductless line | Indoor styles | Zones | Heating capacity listed down to |
|---|---|---|---|
| Infinity | High wall, cassette, console, ducted | 1, or 2 to 6 | -22°F |
| Performance | High wall, cassette, console, ducted | 1, or 2 to 6 | -13°F |
| Comfort | High wall | 1 | 5°F |
Carrier ductless lines, from Carrier's ductless quick reference guide (April 2026). Figures vary by model and indoor unit.
We quote Carrier's Infinity, Performance and Comfort lines, so you can compare options at more than one price point. Current Carrier heat pumps use Puron Advance, Carrier's name for R-454B refrigerant (what the refrigerant change means for a replacement). Infinity premium ductless wall units ship with Wi-Fi, and any Carrier ductless system can run from a standard 24V thermostat with Carrier's interface kit.
Carrier in Western Washington winters
Carrier lists its Infinity 21 Ultimate Cold Climate heat pump (27VNA1) for heating down to -23°F and its Infinity 23 (27VNA3) down to -13°F. For ductless, Carrier lists heating capacity for its Infinity line down to -22°F and its Performance line down to -13°F. Carrier notes that traditional heat pumps often need auxiliary heat below about 5°F. Most Puget Sound lowland homes never see that, but homes in colder towns or on hills may. Our cold-climate heat pump guide explains when the upgrade makes sense.
Carrier Hybrid Heat with your gas furnace
Carrier Hybrid Heat pairs a heat pump with a gas furnace and switches between them based on outdoor temperature, so the heat pump does most of the heating and the furnace covers the coldest days. PSE pays $1,500 for adding a ducted heat pump to a PSE gas furnace when the system switches over at 30°F or lower, installed by a PSE Trade Ally (we are one). See a Woodinville Carrier hybrid heat installation.
What a Carrier heat pump costs, with rebates and financing
Your price depends on your home's heating and cooling needs, the add-ons you need, how many rooms the system serves and where it's installed. Get a price range in about 30 seconds with our free instant quote tool, then a technician confirms the exact price on a free site visit.
Regional estimate, not our price: HomeAdvisor lists an average of $8,582 for heat pump installation in Seattle, with most projects $3,500 to $10,893 (HomeAdvisor, October 2026). All brands and system types.
Rebates that fit Carrier heat pumps (checked October 2026)
| Program | Amount | Fits Carrier when |
|---|---|---|
| Energy Smart Eastside | $1,000 instant; bonus up to $5,000 below 150% of King County median income, fully electric only | Bryant/Carrier (also Mitsubishi, Day & Night) installed by a network contractor in Bellevue, Issaquah, Kirkland, Mercer Island, Redmond or Sammamish |
| PSE (any brand) | $1,500 electric resistance to heat pump; $1,500 hybrid; up to $2,400 Efficiency Boost; up to $4,000 income-qualified gas to heat pump | Installed by a PSE Trade Ally or Recommended Energy Professional |
| Tacoma Power | $1,000 to $2,000 by current heat; $1,000 for a variable-speed unit replacing a heat pump or non-electric heat | Variable-speed rules: Carrier's Infinity and Performance 19 are variable-speed |
| Snohomish PUD | $1,800 ducted; $2,500 ducted inverter-driven (8.5 HSPF2 or better) | Electric heat is your primary heat |
| Seattle City Light | $300, $400 or $600 instant discount by efficiency tier | Qualifying equipment installed in City Light territory |
Home Comfort Alliance is an approved contractor for PSE (Trade Ally), Tacoma Power, Seattle City Light, Snohomish PUD and Energy Smart Eastside. The federal 25C tax credit ended for equipment installed after December 31, 2025. See all heat pump rebates or Energy Smart Eastside.
Financing through Salal Credit Union or Synchrony starts at $179/month* (financing).
*Financing through Salal Credit Union or Synchrony, subject to credit approval. Rates, terms and monthly payments depend on the amount financed, the plan and your credit. 0% interest options are available to qualifying customers. See lender for full terms.
Get a free estimateAn in-home visit and a written, upfront price before any work begins.
What a Carrier installation involves
- A free in-home estimate, or a price range first from our instant quote tool.
- A room-by-room Manual J load calculation.
- A matched Carrier system (outdoor unit and indoor coil or air handler, AHRI matched) with written options and prices.
- We pull the mechanical and electrical permits. Electrical work is done under our WA Electrical Contractor Lic. #HOMECCA782DC, including any panel upgrade.
- Install day, start-up and commissioning. Most heat pump installations take between 4 and 10 hours, depending on the system type and how many systems we install.
- We register your Carrier equipment within 90 days, handle the rebate paperwork, and first-year maintenance is included.
Carrier warranty and our labor warranty
Carrier's warranty depends on registration. Registered within 90 days of installation, you choose a 10-year parts-only limited warranty or a 5-year parts plus 3-year labor limited warranty; unregistered equipment gets 5 years on parts. We support Carrier's labor option when the system has an active maintenance record from a reputable HVAC contractor or is covered by a Home Comfort Club membership.
New installations also get our 3-year Comfort Shield labor warranty, kept active with yearly maintenance, and first-year maintenance is included. Home Comfort Club members with a new system installed by Home Comfort Alliance get extended labor coverage for up to 5 years from installation. We support the manufacturer's warranty on covered parts.
Service and maintenance for Carrier heat pumps
We service all major brands, including Carrier systems installed by others. A heat pump tune-up is $230, or $180 for Home Comfort Club members, per piece of equipment (Home Comfort Club). Repair visits have a $119 dispatch fee, with $72 or $130 diagnostic fees listed separately (heat pump repair). Our phones are answered around the clock. After hours, qualifying HVAC emergencies have a $330 after-hours dispatch fee instead of the $119.
Recent Carrier installations by our crews
Every photo below is a Carrier system our own technicians installed in Puget Sound homes this year.
Two Carrier heat pumps on a Hybrid Heat installation in Woodinville (read the story).
What you get with Home Comfort Alliance
- NATE-certified technicians and a load calculation on every installation
- Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD; WA Electrical Contractor Lic. #HOMECCA782DC)
- Mitsubishi Electric Diamond Dealer, Carrier Factory Authorized Dealer and Lennox Premier Dealer; we service all major brands
- Lennox Centurion Award 2024 and 2025; Gensco Ducted, Ductless and Multi-Zone Excellence 2024 to 2025
- PSE Trade Ally; approved contractor with Tacoma Power, Seattle City Light, Snohomish PUD and Energy Smart Eastside
- Locally owned since 1977; BBB Accredited Business since 2002; Best Pick 2025 and 2026; 4.8 stars from 5,000+ reviews
Where we install Carrier heat pumps
We install Carrier heat pumps across King, Pierce, Snohomish and Kitsap counties from walk-in offices in Sumner (headquarters), Everett and Bremerton, and from our Redmond service location.
- Heat pumps near you: Seattle, Woodinville, Bothell, Kent, Auburn and Mount Vernon
- Eastside homes: Energy Smart Eastside covers Bryant/Carrier heat pumps in Bellevue, Issaquah, Kirkland, Mercer Island, Redmond and Sammamish.
Carrier heat pump FAQ
Is Home Comfort Alliance a Carrier dealer?
Yes. Home Comfort Alliance is a Carrier Factory Authorized Dealer. We install, register and service Carrier heat pumps across the Puget Sound area, and our NATE-certified technicians also service all major brands. We have earned Carrier's President's Award, most recently in 2024.
What does Carrier Factory Authorized Dealer mean?
Carrier says its Factory Authorized Dealers complete factory training on installation, maintenance and repair, hold the required local licenses and insurance, and earn strong customer satisfaction scores. Carrier also evaluates them on business practices, technical skill and customer service.
How much does a Carrier heat pump cost to install?
Your price depends on your home's heating and cooling needs, the add-ons you need, how many rooms the system serves and where it's installed. Get a price range in about 30 seconds with our free instant quote tool, then a technician confirms the exact price on a free site visit.
Which Carrier heat pump is best for the Puget Sound area?
It depends on your home and goals. Carrier's Infinity models use variable-speed compressors and carry its highest efficiency ratings, Performance models offer variable-speed or two-stage options, and Comfort models are single-stage. We quote all three lines and size every system with a room-by-room Manual J load calculation before recommending a model.
Does Carrier make a heat pump for cold weather?
Yes. Carrier lists its Infinity 21 Ultimate Cold Climate Heat Pump (27VNA1) for heating operation down to -23°F, and its Infinity 23 (27VNA3) for heating down to -13°F (carrier.com, checked October 2026).
Does Carrier make ductless mini-splits?
Yes. Carrier makes ductless heat pumps in its Infinity, Performance and Comfort lines, from single-room wall units to multi-zone systems that run up to six indoor units from one outdoor unit. Carrier lists heating capacity for its Infinity ductless systems down to -22°F (Carrier ductless quick reference guide, April 2026). We quote all three lines.
Can a Carrier heat pump work with my gas furnace?
Yes. Carrier pairs a heat pump with a gas furnace in a dual fuel (Hybrid Heat) system that switches between them based on outdoor temperature. PSE offers a $1,500 hybrid heat pump rebate for ducted systems with a balance point of 30°F or lower, installed by a PSE Trade Ally.
What refrigerant do new Carrier heat pumps use?
Carrier's current heat pumps use Puron Advance, Carrier's name for R-454B refrigerant (carrier.com, checked October 2026).
What warranty comes with a Carrier heat pump?
Carrier's warranty depends on registration. Registered within 90 days of installation, you choose a 10-year parts-only limited warranty or a 5-year parts plus 3-year labor limited warranty; unregistered equipment gets 5 years on parts. We support Carrier's labor option when the system has an active maintenance record from a reputable HVAC contractor or is covered by a Home Comfort Club membership. New installations also get our 3-year Comfort Shield labor warranty, kept active with yearly maintenance, and first-year maintenance is included.
Is there a rebate for Carrier heat pumps on the Eastside?
Yes. Energy Smart Eastside offers a $1,000 instant rebate on a Mitsubishi, Bryant/Carrier or Day & Night heat pump installed by a network contractor in Bellevue, Redmond, Kirkland, Issaquah, Sammamish or Mercer Island (checked October 2026). Home Comfort Alliance is an approved Energy Smart Eastside contractor.
How long does a Carrier heat pump installation take?
Most heat pump installations take between 4 and 10 hours, depending on the system type and how many systems we install.
Do you service Carrier heat pumps you did not install?
Yes. We service all major brands, including Carrier. A heat pump tune-up is $230, or $180 for Home Comfort Club members, per piece of equipment.
Sources: carrier.com Factory Authorized Dealer page, heat pump product pages and warranty page (checked October 30, 2026); Carrier ductless quick reference guide 01-DLS-055-CA-01 (April 2026); Energy Smart Eastside rebates; PSE heat pump rebates; Tacoma Power heat pump incentives; Snohomish PUD heating rebates; Seattle City Light instant discounts; HomeAdvisor, Seattle heat pump installation cost (October 2026).
Why Choose Home Comfort Alliance for Carrier?
Your Comfort is Our Promise
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Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
To educate and guide you through your options so you’ll find the right solution at the right price.
Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
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