Dual Fuel Heat Pumps in the Seattle-Tacoma Area

Keep your gas furnace for the coldest days and let a heat pump handle the rest, plus air conditioning in summer. We set it up for PSE’s hybrid rebate.

Home Comfort Alliance
Home Comfort Alliance
Posted on Google Google
Laura Pollack profile picture
10 November 2026
Tom was prompt and did an outstanding job explaining the options and process with us.
Posted on Google Google
Steven Ratcliffe profile picture
9 November 2026
Kyle is extraordinary. Very friendly, helpful, very efficient and knowledgeable. He is a real credit to Home Comfort and we enjoyed his company and expertise.
Posted on Google Google
David McMurrin profile picture
9 November 2026
Had a new hot water heater installed today. Ben did a great job. Professional, efficient and friendly. Price was good too!
Posted on Google Google
David Zeng profile picture
9 November 2026
We had a Mitsubishi intelli-HEAT heat pump system installed by Home Comfort Alliance this spring. This fall the furnace blower started running on its own after heating cycles, and we also found that the furnace model needed to be corrected to match our contract. Once I reached out, the team responded the same day and had everything taken care of within a week. A special thank you to Vince Barry and Chyanne Obie. Vince personally followed up with phone calls and worked quickly to get the right furnace scheduled, and Chyanne kept me updated every step of the way and made sure everything was coordinated. Jeff Palm came out, took the time to look into the blower issue carefully, and followed up with the cause. Samuel Mahnke and Mario Felix did the furnace replacement today. They were on time, professional, and careful in our home. Thanks also to Allyson Simpson for her help along the way. Great communication and a team that really follows through. Thank you all!
Posted on Google Google
Ray Sheldon profile picture
8 November 2026
Very helpful, we would use the service in future!
Posted on Google Google
Jane Campbell profile picture
7 November 2026
Josh was very pleasant and knowledgeable. My furnace had not been checked for 10 years. It is 15 years old. He explained the parts that are wearing out, and the price of that, but he did not try to sell me anything. The furnace is still working, but gives me time to think about options for replacing it. I appreciate the time he took to explain things.
Posted on Google Google
Frank Read profile picture
6 November 2026
On Thursday November 5th Cody came by to conduct my annual HVAC service. Not only did he advise me when was on his way but he alerted me when he was almost here. He was polite, professional and answered all the questions that I had. Nice job, thank you Cody! Frank
Posted on Google Google
Cheryl Stickney profile picture
6 November 2026
I was given a detailed explanation of options for a new ductless heat pump and provided a free estimate.
Posted on Google Google
Kathleen Caldwell profile picture
5 November 2026
Brad did an exceptional job of assisting me with my heat pump problem today. He quizzed me on what I had noticed and tried to do to restart my pump, then measured the motor and its electrical output. He explained everything he did and assured me that I did nothing wrong, but this motor had lived longer than expected already. He advised me on the proper filter I should be using and which motor I should order. He is a credit to Home Comfort Alliance.
Posted on Google Google
Christina Chailante profile picture
5 November 2026
He was very nice and helpful and explained things. Made me feel comfortable not so stressed
Posted on Google Google
Reid Goffigon profile picture
5 November 2026
Brad was the best!
Posted on Google Google
David Woodrell profile picture
4 November 2026
Home Comfort Alliance performed our yearly furnace check-up on time and the inspection was professionally done by Devin, our repairman. Thanks!
Posted on Google Google
Wendy Bori profile picture
4 November 2026
Allen was here this morning from Home Comfort Alliance to complete annual maintenance. He was so friendly & very professional and explained what he did, when complete. Thanks Allen, it was great!
Posted on Google Google
Jan Lapiana profile picture
4 November 2026
This visit was for the purpose of providing a quote to replace a heating pump.
Posted on Google Google
TC Stone profile picture
3 November 2026
Allen has done exceptional maintenance work on both our AC and furnace for many years. He’s always very professional, knowledgeable, and personable. Great job, Allen!
Posted on Google Google
kim leatham profile picture
3 November 2026
our HVAC system hadn't had service in 7 years. Isaac was great! He was professional and thorough and did a lot of problem solving. Happy to sign up for annual service with Home Comfort Alliance - and hopefully get Isaac back! We’ve now had Brad out to fix some connectivity issues in our two HVAC zones. He really knows what he’s doing. Solved the problems now that we need heat for the winter months They sent him out the day after I called!
Posted on Google Google
Marilyn profile picture
3 November 2026
Everything went great and was freezing in the house so it was wonderful to have the heat back on.
Posted on Google Google
Kai Martin profile picture
3 November 2026
Anton was great! He gave me information that no tech had told me before that I should have had - very appreciated and great service.
Posted on Google Google
nancy hue profile picture
2 November 2026
Okay.. two people to rave about.. Chad Galino (electrician) and Kyle Callahan (heat pump/furnace specialist). We used this company under its old name for our heat pump for years and they were great. These two guys were awesome. Chad walked me through the house and we discussed potential issues/problems, what I can do during a small remodel, my electrical panel and ideas for installation of my light fixtures. He knew his stuff. He'll be installing light fixtures and working on my electric panel soon. Kyle.. he educated me on my furnace and discussed how I will know when I need a new one (mine is old) and what that looks like. He had great suggestions and helped me feel confident about what I need to do when. Also, he serviced my furnace and heat pump and educated me about my heat pump. I highly recommend both men and will tell all of my friends.
Posted on Google Google
L Flynn profile picture
2 November 2026
Mario, Sam, Brian and the entire Home Comfort Alliance team did an outstanding job! We could not be happier and appreciate their hard work and expertise!
Posted on Google Google
Tom Gilpin profile picture
30 October 2026
Great Job.
Posted on Google Google
Margaret profile picture
30 October 2026
I've used Home Comfort Alliance (previously Sullivan's) in Bremerton for a number of years now for my gas furnace and more recently my Heat Pump/AC for maintenance and repairs when needed. Technician Dan, recently provided annual maintenance on both systems in October and as usual, provided great service! It's great to go into the weather months with confidence that these systems have been checked out and are ready to go!
Posted on Google Google
Gaylen Hasson profile picture
30 October 2026
Dan, our technician was on time, informative about his assessment of our furnace and we feel great about using Sullivan Heating & Cooling every year for Fall tuneups and any service we might need. Thanks, Dan!!
Posted on Google Google
Judy Endejan profile picture
30 October 2026
Very good and practical
Posted on Google Google
Kay Ottenbach profile picture
29 October 2026
Wonderful experience. A technician (Dan) was here the morning after I called. He worked and worried over the problem with our furnace, came to a possible fix, ordered the part so he could get it next day and successfully got the furnace up and running on day two. His determination to find the problem and then fix it was phenomenal. Definitely my hero. And Tonya stayed on it also. Bravo to all!
Posted on Google Google
dena wagar profile picture
29 October 2026
The service attendant was detail oriented, courteous, and knowledgeable. He did a great job
Posted on Google Google
Adele W profile picture
29 October 2026
Anton was on time and efficient in completing the furnace maintenance service. Appreciate the summary of the HVAC status and type of filter to use.
Posted on Google Google
Alan Zimmerman profile picture
29 October 2026
Exceptional Professional Service. Anton was super efficient, very knowledgeable, and (on top of) a very impressive human. So glad we chose Home Comfort.!!
Posted on Google Google
Mike Hancock profile picture
28 October 2026
Very professional and informative.
Posted on Google Google
Susan Spong profile picture
28 October 2026
Joshua is an excellent service technician. Listened, problem solved, replaced part and very friendly. Your firm is lucky to have such a great employee.
Posted on Google Google
David Cox profile picture
28 October 2026
Very knowledgeable and willing to explain possible issues.
Posted on Google Google
Edward Tremblay profile picture
28 October 2026
The technicians that installed our furnace were total professionals and did a great job.
Posted on Google Google
Royal profile picture
25 October 2026
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
Posted on Google Google
Heather Campbell profile picture
23 October 2026
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
Posted on Google Google
Bill profile picture
23 October 2026
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
Posted on Google Google
Larry Cline profile picture
23 October 2026
Allen was great
Posted on Google Google
JK Talbot profile picture
23 October 2026
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
Posted on Google Google
Louise Sportelli profile picture
22 October 2026
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
Posted on Google Google
Rosemary Perez profile picture
22 October 2026
Great service and wonderful technician. I couldn't have asked for better
Posted on Google Google
Laura Ritter profile picture
22 October 2026
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
Posted on Google Google
E. W profile picture
22 October 2026
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
Posted on Google Google
Eva Schoenleitner profile picture
22 October 2026
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
Posted on Google Google
Alan Carreon profile picture
22 October 2026
Friendly and informative
Posted on Google Google
David Maack profile picture
22 October 2026
Jorge was prompt, friendly and efficient. Great quick service! Thanks!
Posted on Google Google
JPW profile picture
JPW
22 October 2026
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
Posted on Google Google
Mohammad M profile picture
22 October 2026
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
Posted on Google Google
Darkstar7 profile picture
22 October 2026
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
Posted on Google Google
Jim Strickland profile picture
21 October 2026
Job well done. Very polite, let me know everything he was going to do.
Posted on Google Google
K BB profile picture
21 October 2026
Mikel & Sunny were great to work with.
Posted on Google Google
amy deshaw profile picture
21 October 2026
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.
BBB Accredited Business since 2002NATE-certified techniciansACCA, Air Conditioning Contractors of America memberTrustAnalytica Top 10 HVAC Contractor Redmond 2026TrustAnalytica Top 10 HVAC Contractor Everett 2026TrustAnalytica Top 10 HVAC Contractor Bremerton 2026

Locally-owned since 1977 • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD) • WA Electrical Contractor Lic. #HOMECCA782DC • NATE-certified technicians • Mitsubishi Electric Diamond Dealer • Lennox Premier Dealer

What is a dual fuel heat pump?

A dual fuel heat pump, also called a hybrid heat pump, pairs an electric heat pump with a gas furnace. The heat pump heats your home in mild and cool weather and cools it in summer; when it gets cold enough outside, the system switches to the furnace. Both share your ducts and one thermostat or control.

Home Comfort Alliance installs dual fuel systems across Seattle-Tacoma, locally owned since 1977, as a Mitsubishi Electric Diamond Dealer, Carrier Factory Authorized Dealer and Lennox Premier Dealer. Every installation starts with a room-by-room load calculation (ACCA Manual J), and when you use PSE's hybrid rebate we work out your home's balance point to PSE's rules, pull the permits and handle the rebate paperwork for you. For heat pumps in general, see our heat pump installation guide.

The three parts of a dual fuel system

  • The heat pump: an outdoor unit plus an indoor heat pump coil. It moves heat into the house in winter and out of it in summer, so it also replaces your air conditioner.
  • The gas furnace: the burner and the blower. The blower moves air for both systems, and the burner covers the coldest hours.
  • The control: a thermostat or control that reads the outdoor temperature and switches from the heat pump to the furnace at a set point.

Is dual fuel right for your home?

Dual fuel usually fits a home that already heats with gas through ducts and wants efficient heat plus air conditioning without giving up the furnace. Here is how it compares with the other choices we see most often.

Your situationUsually bestWhy
Working gas furnace, no AC or an old ACAdd a heat pump to the furnaceKeeps a furnace that still has life in it, adds cooling, and can qualify for PSE's $1,500 hybrid rebate if the system is ducted and you're a PSE gas customer
Furnace and AC both oldCompare a new furnace plus heat pump with an all-electric heat pumpPSE's hybrid rebate allows an existing or a new furnace. Energy Smart Eastside's $5,000 income-based bonus is for fully electric systems only
No ductsA ductless heat pumpDual fuel needs ducts and a furnace. Ductless systems aren't eligible for PSE's hybrid rebate
You want to stop using gasGas to heat pump conversionRemoves the furnace and, if nothing else uses gas, the gas service
Worried about cold snaps without gasA cold-climate heat pumpBuilt to keep more of its output well below freezing, so it can heat the home alone; ask us about cold-climate models at the estimate
Cascade Natural Gas homeDual fuel works, but check rebates firstCascade lists no heat pump rebate, and a furnace used as backup for a heat pump doesn't qualify for Cascade's furnace rebates

Leaving oil instead? See oil to heat pump conversion. Our older blog post on furnace vs heat pump vs hybrid systems covers the basics side by side.

Adding a heat pump to your existing gas furnace

In most homes, yes, you can add a heat pump to the gas furnace you have. The heat pump takes the place of the air conditioner: a new outdoor unit and a heat pump coil on the furnace, using the furnace blower and your ducts. If you have central AC today, its outdoor unit and coil are usually what come out.

What we check first

We don't recommend keeping a furnace until we've looked at it. At the free in-home estimate we check:

  • The furnace's age and condition, and whether its blower can move the airflow a heat pump needs
  • Duct size and leakage, since heat pumps run longer at lower air temperatures than a furnace
  • Whether a heat pump coil fits on the furnace, and the space above or below it
  • The outdoor circuit and your electrical panel
  • The condensate drain, because the coil drains in both heating and cooling
  • Thermostat wiring and where an outdoor temperature reading can come from

Why the coil sits on the furnace

The heat pump coil sits in the furnace's airflow, usually right on top of an upflow furnace. Because the furnace's hot air passes over that coil, the control is set so the compressor and the burner don't heat at the same time. The one exception PSE allows is a short furnace run during defrost, when the heat pump briefly reverses to clear ice from the outdoor coil and the furnace keeps the air from going cold.

Replacing both at once

If the furnace is near the end of its life, it often makes sense to replace both together so the new furnace, coil and heat pump are matched and installed once. PSE's hybrid rebate covers a heat pump added to an existing or a new gas furnace. See furnace replacement for the furnace side of that job.

Balance point and switchover: when the furnace takes over

The furnace takes over at the switchover temperature, which is set from your home's balance point. The balance point is the outdoor temperature where the heat pump's output just matches your home's heat loss. Above it, the heat pump can carry the house alone; below it, it needs help.

PSE's hybrid rebate requires:

  • A balance point of 30°F or below, calculated with indoor design temperatures of 70°F for heating and 75°F for cooling and the ASHRAE outdoor design temperatures for your area
  • A compressor lockout set no higher than that balance point
  • A furnace lockout at 35°F or below, so the furnace does not run above 35°F except during defrost or a fault

Northwest research for NEEA found the switchover setting is the biggest lever on how much gas a dual fuel system burns, and recommends sizing to about a 30°F balance point and switching a few degrees above it. That is why the load calculation matters: an undersized heat pump hands the house to the furnace too early.

SettingWhat it doesPSE hybrid rebate rule
Balance pointThe outdoor temperature where the heat pump alone meets your home's heat loss30°F or below
Compressor lockoutStops the heat pump below a set outdoor temperatureNo higher than the balance point
Furnace lockoutKeeps the furnace off above a set outdoor temperature35°F or below, except during defrost or a fault
DefrostThe heat pump briefly reverses to melt ice on the outdoor coilThe furnace may run during defrost

PSE rules from pse.com, hybrid heat pump rebate (checked October 2026). NEEA, dual-fuel gas furnace and heat pump system control (March 2026).

Thermostats and controls for dual fuel

A dual fuel system needs a thermostat or control set up for dual fuel, with an outdoor temperature reading so it knows when to switch. That reading comes from an outdoor sensor or from a communicating system where the outdoor unit reports the temperature to the indoor control. The control holds the switchover point, the compressor and furnace lockouts, and how defrost is handled.

We program those settings at installation, matched to PSE's rules when you use the hybrid rebate, and show you the switchover at the walkthrough so you know what the system is doing on a cold morning. If your current thermostat can't run dual fuel, thermostat replacement runs $299 to $1,840 depending on the model. More in our post on smart thermostats for heat pumps.

Gas or heat pump: which is cheaper to run with PSE?

With PSE's 2026 rates, a heat pump and a high-efficiency gas furnace cost about the same per unit of heat in mild weather, and gas costs less as it gets colder. That is why dual fuel suits homes with PSE gas and PSE electricity: the heat pump carries the mild hours and all of the cooling, and the furnace covers cold snaps.

A heat pump's efficiency is measured as COP, the units of heat it delivers for each unit of electricity. COP drops as the outdoor air gets colder, which is what the table shows.

EquipmentCost to deliver 1 therm of heat (illustrative)
95% AFUE gas furnaceabout $1.51
80% AFUE gas furnaceabout $1.79
Heat pump at COP 4 (mild weather)about $1.51
Heat pump at COP 3about $2.01
Heat pump at COP 2about $3.01
Electric resistance backupabout $6.03

How we worked this out: PSE Schedule 7 residential energy charge above 600 kWh with riders, $0.2056 per kWh (PSE electric price summary, March 21, 2026); PSE gas at about $1.43 per therm before the basic charge (derived from PSE's rate notice for May 1, 2026, a typical 64-therm bill of $105.78, less the $14 basic charge in PSE's September 2025 notice); 29.3 kWh per therm. Your costs depend on your home, weather, equipment and rates. Seattle City Light and Tacoma Power electricity is priced differently, which changes the math for homes with PSE gas and city power.

PSE has asked regulators for higher gas and electric rates for late 2026 and 2027; the Washington Utilities and Transportation Commission decides. A dual fuel system gives you a choice either way: the switchover point can move if the price gap between gas and electricity changes, within PSE's rebate rules if you used that rebate.

How much does a dual fuel system cost?

Angi's national estimate for adding a heat pump to an existing furnace is $2,500 to $6,000, and $4,500 to $10,000 for a complete hybrid system (July 2026). These are third-party estimates, not Home Comfort Alliance prices.

Your price depends on:

  • The heat pump's size and type, from single-stage to variable-speed
  • Whether the furnace stays or is replaced too
  • The coil and any changes to the plenum above the furnace
  • Duct repairs or changes
  • Electrical work for the outdoor unit, and any panel upgrade
  • The thermostat or control
  • Permits

Get a price range in about 30 seconds with our free instant quote tool (it's not a commitment), then book a free in-home estimate for an exact, upfront price before any work begins. Our heat pump cost guide has more detail on what drives the price.

Dual fuel rebates (checked October 2026)

PSE pays $1,500 for a hybrid heat pump, plus a $2,400 Efficiency Boost based on income, when a PSE gas customer adds a central ducted heat pump to a gas furnace. Other programs depend on which utilities serve your home.

Your utilitiesHybrid heat pump rebateKey rules
PSE gas, with PSE or city electricity$1,500, plus a $2,400 Efficiency Boost based on incomeSingle-family PSE natural gas or dual-fuel customer; primary heat is a PSE gas furnace; central ducted, AHRI-certified heat pump added to an existing or new gas furnace; ductless not eligible; homes that already have a heat pump not eligible; balance point 30°F or below; furnace lockout 35°F or below; installed by a PSE Trade Ally or Recommended Energy Professional. We're a PSE Trade Ally and handle the paperwork.
Energy Smart Eastside (Bellevue, Issaquah, Kirkland, Mercer Island, Redmond, Sammamish)$1,000 instant rebate for a hybrid, applied at the point of saleApproved Mitsubishi, Bryant/Carrier or Day & Night equipment; network contractor; city limits; the program describes replacing an existing furnace or electric resistance heat. The $5,000 income-based bonus is for fully electric systems only.
Cascade Natural GasNo heat pump rebateCascade's furnace rebates require natural gas as your primary heat, not a backup for an electric heat pump. Home Comfort Alliance is on Cascade Natural Gas's contractor list.
Tacoma Power electricity with PSE gasTacoma Power lists $1,000 for a variable-speed heat pump replacing non-electric heatTacoma Power doesn't say whether a hybrid qualifies, so we check with your utility. Its 0% loan is for homes with existing electric heat only.
Seattle City Light electricity with PSE gasPSE's hybrid rebate applies if you meet its rulesCity Light lists instant discounts of $300, $400 or $600 by efficiency tier; whether a hybrid qualifies isn't stated, so we check with your utility.
Federal 25C tax creditEndedNot available for equipment placed in service after December 31, 2025.

Rebate rules change. We confirm eligibility for your account before you sign. Sources: PSE hybrid heat pump rebate, Energy Smart Eastside rebates, Cascade Natural Gas rebates (all checked October 2026). See every program on our rebates, PSE rebates and Energy Smart Eastside pages.

Financing

Low monthly payment plans starting at $179/month* through Salal Credit Union or Synchrony, with 0% interest options for qualifying customers and instant online approval. See financing.

*Financing through Salal Credit Union or Synchrony, subject to credit approval. Rates, terms and monthly payments depend on the amount financed, the plan and your credit. 0% interest options are available to qualifying customers. See lender for full terms.

Get a free estimateAn in-home visit and a written, upfront price before any work begins.

Permits and electrical work

We pull the required permits for every installation. A dual fuel job usually needs a mechanical permit from your city or county and an electrical permit from the city or Washington L&I for the outdoor unit's circuit. The outdoor circuit and any panel work are done by our electricians (WA Electrical Contractor Lic. #HOMECCA782DC); see electrical panel upgrades and our post on panel upgrades for heat pumps. Timing is covered in our heat pump permit and inspection timeline.

Maintaining a dual fuel system

You have two systems to look after, and both need yearly maintenance. Our furnace tune-up is $230 ($180 for Home Comfort Club members), and our heat pump tune-up is $308 to $399, depending on the type of system (from $240 for Club members). The furnace tune-up covers the burners, gas pressures, flue and safety controls, and the heat pump tune-up looks after the outdoor unit and the cooling side you rely on in summer.

Yearly maintenance keeps the 3-year Comfort Shield labor warranty active, and first-year maintenance is included with a new installation. See furnace maintenance, heat pump maintenance and the Home Comfort Club.

Warranty on a new dual fuel system

3-year Comfort Shield labor warranty on new installations, kept active with yearly maintenance. First-year maintenance is included. Home Comfort Club members with a new system installed by Home Comfort Alliance get extended labor coverage for up to 5 years from installation. We support the manufacturer's warranty on covered parts.

Something not working on an existing system? See furnace repair or heat pump repair.

How our dual fuel installation works

  1. Try the instant quote tool or call us.
  2. Free in-home estimate: load calculation, furnace check, ducts, electrical panel and which utilities serve your home.
  3. A written, upfront price and a rebate check for your accounts.
  4. We pull the permits.
  5. We install the outdoor unit, the heat pump coil on the furnace (or a new furnace and coil), the circuit and the control.
  6. Commissioning: we test both heat sources and cooling, and set the switchover and lockouts, to PSE's rules when you use the hybrid rebate.
  7. A walkthrough of the system and the thermostat.
  8. We file the rebate paperwork for you.

A recent dual fuel installation in Woodinville

In October 2026 our install crew replaced two heating and cooling systems in a Woodinville home with Carrier hybrid heat (dual fuel) packages. Each system pairs a new 2.5-ton variable-capacity heat pump with a new 80% AFUE gas furnace, installed horizontally in the existing locations.

Because the home's ductwork, venting, electrical circuits, refrigerant lines, outdoor pad, thermostats and filtration were in good shape, the crew reused them, so the work stayed focused on the new equipment.

New Carrier heat pump outdoor unit on a pad with its electrical disconnect, Woodinville hybrid heat installation
One of the two new heat pumps on its pad.

What you get with Home Comfort Alliance

  • NATE-certified technicians and a room-by-room load calculation (ACCA Manual J) on every installation
  • Licensed, bonded and insured in Washington (WA Contractor Reg. #HOMECCA785BD; WA Electrical Contractor Lic. #HOMECCA782DC)
  • We pull the required permits for every installation
  • Mitsubishi Electric Diamond Dealer, Carrier Factory Authorized Dealer and Lennox Premier Dealer; we service all major brands
  • Lennox Centurion Award 2024 and 2025; Gensco Ducted, Ductless and Multi-Zone Excellence 2024 to 2025
  • PSE Trade Ally; approved contractor with Tacoma Power, Seattle City Light, Snohomish PUD and Energy Smart Eastside; on Cascade Natural Gas's contractor list; we handle the rebate paperwork for you
  • 3-year Comfort Shield labor warranty on new installations, kept active with yearly maintenance, with first-year maintenance included
  • Upfront, transparent pricing before any work begins
  • Our phones are answered and bookings are accepted 24/7. Heating and cooling technicians work during business hours and are available after hours for qualifying emergencies ($330 after-hours dispatch fee).
  • Locally owned since 1977; BBB Accredited Business since 2002; Best Pick 2025 and 2026; 4.8 stars from 5,000+ reviews

What our Customers are Saying!

EXCELLENT
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Based on 5125 reviews
Posted on Google Google
Laura Pollack profile picture
Laura Pollack
10 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Tom was prompt and did an outstanding job explaining the options and process with us.
Posted on Google Google
Steven Ratcliffe profile picture
Steven Ratcliffe
9 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Kyle is extraordinary. Very friendly, helpful, very efficient and knowledgeable. He is a real credit to Home Comfort and we enjoyed his company and expertise.
Posted on Google Google
David McMurrin profile picture
David McMurrin
9 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Had a new hot water heater installed today. Ben did a great job. Professional, efficient and friendly. Price was good too!
Posted on Google Google
David Zeng profile picture
David Zeng
9 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We had a Mitsubishi intelli-HEAT heat pump system installed by Home Comfort Alliance this spring. This fall the furnace blower started running on its own after heating cycles, and we also found that the furnace model needed to be corrected to match our contract. Once I reached out, the team responded the same day and had everything taken care of within a week. A special thank you to Vince Barry and Chyanne Obie. Vince personally followed up with phone calls and worked quickly to get the right furnace scheduled, and Chyanne kept me updated every step of the way and made sure everything was coordinated. Jeff Palm came out, took the time to look into the blower issue carefully, and followed up with the cause. Samuel Mahnke and Mario Felix did the furnace replacement today. They were on time, professional, and careful in our home. Thanks also to Allyson Simpson for her help along the way. Great communication and a team that really follows through. Thank you all!
Posted on Google Google
Ray Sheldon profile picture
Ray Sheldon
8 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very helpful, we would use the service in future!
Posted on Google Google
Jane Campbell profile picture
Jane Campbell
7 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Josh was very pleasant and knowledgeable. My furnace had not been checked for 10 years. It is 15 years old. He explained the parts that are wearing out, and the price of that, but he did not try to sell me anything. The furnace is still working, but gives me time to think about options for replacing it. I appreciate the time he took to explain things.
Posted on Google Google
Frank Read profile picture
Frank Read
6 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
On Thursday November 5th Cody came by to conduct my annual HVAC service. Not only did he advise me when was on his way but he alerted me when he was almost here. He was polite, professional and answered all the questions that I had. Nice job, thank you Cody! Frank
Posted on Google Google
Cheryl Stickney profile picture
Cheryl Stickney
6 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was given a detailed explanation of options for a new ductless heat pump and provided a free estimate.
Posted on Google Google
Kathleen Caldwell profile picture
Kathleen Caldwell
5 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Brad did an exceptional job of assisting me with my heat pump problem today. He quizzed me on what I had noticed and tried to do to restart my pump, then measured the motor and its electrical output. He explained everything he did and assured me that I did nothing wrong, but this motor had lived longer than expected already. He advised me on the proper filter I should be using and which motor I should order. He is a credit to Home Comfort Alliance.
Posted on Google Google
Christina Chailante profile picture
Christina Chailante
5 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
He was very nice and helpful and explained things. Made me feel comfortable not so stressed
Posted on Google Google
Reid Goffigon profile picture
Reid Goffigon
5 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Brad was the best!
Posted on Google Google
David Woodrell profile picture
David Woodrell
4 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Home Comfort Alliance performed our yearly furnace check-up on time and the inspection was professionally done by Devin, our repairman. Thanks!
Posted on Google Google
Wendy Bori profile picture
Wendy Bori
4 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was here this morning from Home Comfort Alliance to complete annual maintenance. He was so friendly & very professional and explained what he did, when complete. Thanks Allen, it was great!
Posted on Google Google
Jan Lapiana profile picture
Jan Lapiana
4 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This visit was for the purpose of providing a quote to replace a heating pump.
Posted on Google Google
TC Stone profile picture
TC Stone
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen has done exceptional maintenance work on both our AC and furnace for many years. He’s always very professional, knowledgeable, and personable. Great job, Allen!
Posted on Google Google
kim leatham profile picture
kim leatham
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
our HVAC system hadn't had service in 7 years. Isaac was great! He was professional and thorough and did a lot of problem solving. Happy to sign up for annual service with Home Comfort Alliance - and hopefully get Isaac back! We’ve now had Brad out to fix some connectivity issues in our two HVAC zones. He really knows what he’s doing. Solved the problems now that we need heat for the winter months They sent him out the day after I called!
Posted on Google Google
Marilyn profile picture
Marilyn
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Everything went great and was freezing in the house so it was wonderful to have the heat back on.
Posted on Google Google
Kai Martin profile picture
Kai Martin
3 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was great! He gave me information that no tech had told me before that I should have had - very appreciated and great service.
Posted on Google Google
nancy hue profile picture
nancy hue
2 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Okay.. two people to rave about.. Chad Galino (electrician) and Kyle Callahan (heat pump/furnace specialist). We used this company under its old name for our heat pump for years and they were great. These two guys were awesome. Chad walked me through the house and we discussed potential issues/problems, what I can do during a small remodel, my electrical panel and ideas for installation of my light fixtures. He knew his stuff. He'll be installing light fixtures and working on my electric panel soon. Kyle.. he educated me on my furnace and discussed how I will know when I need a new one (mine is old) and what that looks like. He had great suggestions and helped me feel confident about what I need to do when. Also, he serviced my furnace and heat pump and educated me about my heat pump. I highly recommend both men and will tell all of my friends.
Posted on Google Google
L Flynn profile picture
L Flynn
2 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mario, Sam, Brian and the entire Home Comfort Alliance team did an outstanding job! We could not be happier and appreciate their hard work and expertise!
Posted on Google Google
Tom Gilpin profile picture
Tom Gilpin
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great Job.
Posted on Google Google
Margaret profile picture
Margaret
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I've used Home Comfort Alliance (previously Sullivan's) in Bremerton for a number of years now for my gas furnace and more recently my Heat Pump/AC for maintenance and repairs when needed. Technician Dan, recently provided annual maintenance on both systems in October and as usual, provided great service! It's great to go into the weather months with confidence that these systems have been checked out and are ready to go!
Posted on Google Google
Gaylen Hasson profile picture
Gaylen Hasson
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dan, our technician was on time, informative about his assessment of our furnace and we feel great about using Sullivan Heating & Cooling every year for Fall tuneups and any service we might need. Thanks, Dan!!
Posted on Google Google
Judy Endejan profile picture
Judy Endejan
30 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very good and practical
Posted on Google Google
Kay Ottenbach profile picture
Kay Ottenbach
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Wonderful experience. A technician (Dan) was here the morning after I called. He worked and worried over the problem with our furnace, came to a possible fix, ordered the part so he could get it next day and successfully got the furnace up and running on day two. His determination to find the problem and then fix it was phenomenal. Definitely my hero. And Tonya stayed on it also. Bravo to all!
Posted on Google Google
dena wagar profile picture
dena wagar
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The service attendant was detail oriented, courteous, and knowledgeable. He did a great job
Posted on Google Google
Adele W profile picture
Adele W
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was on time and efficient in completing the furnace maintenance service. Appreciate the summary of the HVAC status and type of filter to use.
Posted on Google Google
Alan Zimmerman profile picture
Alan Zimmerman
29 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Exceptional Professional Service. Anton was super efficient, very knowledgeable, and (on top of) a very impressive human. So glad we chose Home Comfort.!!
Posted on Google Google
Mike Hancock profile picture
Mike Hancock
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional and informative.
Posted on Google Google
Susan Spong profile picture
Susan Spong
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Joshua is an excellent service technician. Listened, problem solved, replaced part and very friendly. Your firm is lucky to have such a great employee.
Posted on Google Google
David Cox profile picture
David Cox
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very knowledgeable and willing to explain possible issues.
Posted on Google Google
Edward Tremblay profile picture
Edward Tremblay
28 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The technicians that installed our furnace were total professionals and did a great job.
Posted on Google Google
Royal profile picture
Royal
25 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was on time, friendly, and professional. He recommended a surge protector for our heat pump, explaining how it was much less expensive than most of the electrical systems within our unit. Will have Home Comfort install it shortly.
Posted on Google Google
Heather Campbell profile picture
Heather Campbell
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was SO relieved to be able to get an appointment same day to address my faulty furnace. The technician, Allen Walker, was on time, very knowledgeable, patient, and a pleasure to work with. I hope to see him again next year for furnace maintenance. Thanks again, Allen! Appreciate you taking the time to explain all the things.
Posted on Google Google
Bill profile picture
Bill
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great communication. Alan arrived on time and provided great service! He took the time to explain things and provide sound advice. I highly recommend Alan.
Posted on Google Google
Larry Cline profile picture
Larry Cline
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen was great
Posted on Google Google
JK Talbot profile picture
JK Talbot
23 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Technician showed within the designated time period. Told me the order of how the componants would be serviced. He was very friendly and his truck did not block any of my vehicles (that was thoughtful). He outlined potential upgrades to make my warranty worth more (still thinking on those). Company texted well b4 Tech came, so i was ready and he completed tasks and left everything in order with no trash and a brief oral report of conditions, followed by written one in an email. JKT, a satisfied customer.
Posted on Google Google
Louise Sportelli profile picture
Louise Sportelli
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Anton was great. Knowledgeable and personable. Made having our furnace checked a pleasure.
Posted on Google Google
Rosemary Perez profile picture
Rosemary Perez
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service and wonderful technician. I couldn't have asked for better
Posted on Google Google
Laura Ritter profile picture
Laura Ritter
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Allen did a wonderful job explaining to me what was going on with my furnace and what needed to be done. He also was very helpful in explaining what the costs would be. I would recommend him.
Posted on Google Google
E. W profile picture
E. W
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great furnace/HVAC tune-up! Steve was on-time, pleasant and knowledgeable.
Posted on Google Google
Eva Schoenleitner profile picture
Eva Schoenleitner
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Andrew did a great job servicing our heatpump and AC system, and explained how to keep it at top form for a long time. Many thanks.
Posted on Google Google
Alan Carreon profile picture
Alan Carreon
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Friendly and informative
Posted on Google Google
David Maack profile picture
David Maack
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Jorge was prompt, friendly and efficient. Great quick service! Thanks!
Posted on Google Google
JPW profile picture
JPW
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The heating/cooling unit servicing one part of our home stopped working. I called Home Comfort Alliance, Bremerton, who we have used for many years to service our units. They scheduled next day service, and I was thrilled with the timely response. They sent out Brad, their top troubleshooter. He not only fixed the unit that stopped working but also performed the six month service on the other two units; changed the filters and provided a report of his findings. I cannot recommend Home Comfort Alliance enough. They are responsive and knowledgeable about the services they perform. I appreciate that Home Comfort has a top-notch service person on their staff who can investigate and solve issues on complex systems.
Posted on Google Google
Mohammad M profile picture
Mohammad M
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Antonio and Ruslan did a great job replacing our furnace. They were professional, friendly and knowledgeable. They cleaned up the site nicely after the job was completed.
Posted on Google Google
Darkstar7 profile picture
Darkstar7
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Just had our annual HVAC maintenance visit. Technician Josh did a great job, answered all of my questions and made some recommendations for future consideration.
Posted on Google Google
Jim Strickland profile picture
Jim Strickland
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Job well done. Very polite, let me know everything he was going to do.
Posted on Google Google
K BB profile picture
K BB
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Mikel & Sunny were great to work with.
Posted on Google Google
amy deshaw profile picture
amy deshaw
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Felt very comfortable with these expert installers. They went above and beyond. Everything explained well.

Where we install dual fuel systems

Our install crews work across King, Pierce, Snohomish and Kitsap counties from walk-in offices in Sumner (headquarters), Everett and Bremerton, and from our Redmond service location. Most of the King and Pierce County homes we serve have PSE gas, which is where the hybrid rebate applies. Parts of Kitsap and Snohomish counties are served by Cascade Natural Gas, and some Pierce County homes near our Sumner office get electricity from Tacoma Power, so the rebate picture there is different; we check it for your address at the estimate.

  • Redmond team: Bellevue, Kirkland, Redmond, Sammamish, Issaquah, Woodinville, Seattle and south King County. See heat pumps in Bellevue, Kirkland, Redmond, Woodinville and Seattle.
  • Sumner team: Tacoma, Puyallup, Sumner, Federal Way, Gig Harbor and Olympia. See heat pumps in Federal Way and Gig Harbor.
  • Everett team: Everett, Lynnwood, Monroe and the Skagit Valley. See heat pumps in Monroe and Mount Vernon.
  • Bremerton team: Bremerton, Silverdale, Port Orchard and Poulsbo. See heat pumps in Silverdale and Port Orchard.

Dual fuel heat pump FAQ

What is a dual fuel heat pump?

A dual fuel, or hybrid, system pairs an electric heat pump with a gas furnace on the same ductwork. The heat pump heats your home in mild and cool weather and cools it in summer, and the system switches to the furnace when it gets cold enough outside.

Can I add a heat pump to my existing gas furnace?

Usually, yes. The heat pump takes the place of your air conditioner: a new outdoor unit plus a heat pump coil on the furnace, using the furnace blower and your ducts. We check the furnace's age and condition, the blower, the ducts and your electrical panel at a free in-home estimate before recommending it.

At what temperature does the furnace take over?

It depends on your home's balance point, the outdoor temperature where the heat pump can no longer keep up on its own. PSE's hybrid rebate requires a balance point of 30°F or below and a furnace lockout at 35°F or below, and we set the switchover to match when you're using that rebate.

Is gas or a heat pump cheaper to run with PSE?

At PSE's 2026 rates, a heat pump and a high-efficiency gas furnace cost about the same per unit of heat in mild weather, and gas costs less as temperatures fall. A dual fuel system uses the heat pump when it's efficient and the furnace when it's cold, and it gives you air conditioning. Your costs depend on your home, equipment and rates.

What if gas prices go up?

A dual fuel system lets the heat pump carry more of the heating. PSE has asked regulators for gas and electric rate increases for late 2026 and 2027, and the Washington Utilities and Transportation Commission decides the final rates. If you use PSE's hybrid rebate, the furnace must stay locked out above 35°F.

How much does a dual fuel system cost?

Angi's national estimate is $2,500 to $6,000 to add a heat pump to an existing furnace and $4,500 to $10,000 for a complete hybrid system (July 2026). These aren't our prices. Use our instant quote tool for a ballpark, then book a free in-home estimate for an exact, upfront price.

What is PSE's hybrid heat pump rebate?

PSE pays $1,500, plus a $2,400 Efficiency Boost based on income, when a single-family PSE natural gas customer heating with a PSE gas furnace adds a central ducted heat pump to a new or existing gas furnace. Ductless heat pumps and homes that already have a heat pump don't qualify, and a PSE Trade Ally or Recommended Energy Professional must install it. We're a PSE Trade Ally and handle the paperwork.

Does Energy Smart Eastside give a rebate for a hybrid heat pump?

Yes. Energy Smart Eastside offers a $1,000 instant rebate on a qualifying hybrid heat pump in Bellevue, Issaquah, Kirkland, Mercer Island, Redmond and Sammamish. Approved contractors apply it at the point of sale, so it comes off your price up front. Its $5,000 income-based bonus is only for fully electric systems with no furnace backup.

I'm on Cascade Natural Gas. Are there rebates for dual fuel?

Cascade Natural Gas lists no heat pump rebate, and its furnace rebates require natural gas to be your primary heat, not a backup for an electric heat pump. PSE's hybrid rebate is only for PSE gas customers. Your electric utility may still have a heat pump offer, which we check at the estimate.

What thermostat do I need for dual fuel?

You need a thermostat or control set up for dual fuel, with an outdoor temperature reading so it can switch between the heat pump and the furnace and hold the lockout settings. We set it up at installation and show you how it works. Thermostat replacement runs $299 to $1,840 depending on the model.

Does a dual fuel system need more maintenance?

It has two parts to look after, the heat pump and the furnace, and both need yearly maintenance. Our furnace tune-up is $230 ($180 for Home Comfort Club members) and a dual fuel (hybrid) system tune-up is $308 to $399, depending on the type of system (from $240 for members). New installations come with first-year maintenance included.

What warranty comes with a new dual fuel system?

New installations come with a 3-year Comfort Shield labor warranty, kept active with yearly maintenance, and first-year maintenance is included. Home Comfort Club members with a new system installed by Home Comfort Alliance get extended labor coverage for up to 5 years from installation, and we support the manufacturer's warranty on covered parts.

Sources

  • Puget Sound Energy, hybrid heat pump rebate and residential heating rebates (checked October 2026)
  • Puget Sound Energy, summary of electric prices (March 21, 2026); PSE rate notices (September 2025 and March 2026)
  • Energy Smart Eastside, rebates (checked October 2026)
  • Cascade Natural Gas, residential rebate offerings (page modified October 8, 2026) and 2026 to 2027 incentives sheet
  • Tacoma Power, heat pumps (page updated October 1, 2026)
  • Seattle City Light, heating and cooling your home (October 2026)
  • NEEA, dual-fuel gas furnace and heat pump system control (March 2026)
  • U.S. Department of Energy, Energy Saver, heat pump systems (checked October 2026)
  • Angi, dual fuel heat systems and using a heat pump with a furnace (July 2026)
  • IRS, 25C energy efficient home improvement credit (ended for property placed in service after December 31, 2025)

Why Choose Home Comfort Alliance for Dual Fuel Heating?

Your Comfort is Our Promise

We promise...
Home Comfort Alliance icon
Reliable heating, air conditioning, plumbing and electrical service, all from one trusted company.
Home Comfort Alliance icon
To educate and guide you through your options so you’ll find the right solution at the right price.
Home Comfort Alliance icon
Knowledgeable and respectful workers who ensure both your own comfort during the installation process, and lasting comfort from your home systems.
Home Comfort Alliance icon
Outstanding service, communication, and follow-up, so your home is comfortable now and for years to come.
Home Comfort Alliance technician greeting homeowners at the front door

Get a free dual fuel estimate

A free in-home estimate, a room-by-room load calculation and an upfront price, with the PSE hybrid rebate paperwork handled for you, from a team with 4.8 stars from 5,000+ reviews.

Call (425) 645-0404

Get a free estimate

Our phones are answered and bookings are accepted 24/7. Technicians work during business hours.

This field is for validation purposes and should be left unchanged.

Consent Acknowledgement(Required)

By submitting your mobile number, you agree to receive recurring marketing texts from Home Comfort Alliance. Message/data rates may apply. Reply STOP to opt out or HELP for help. Your info won’t be shared or sold except as required by law or in our Privacy Policy.